Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

How to delete password that Firefox saved in Kaspersky Safe Money?

  • 2 trả lời
  • 2 gặp vấn đề này
  • 27 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

Kaspersky Internet Security 2108 using Safe Money. Mozilla Firefox Browser version 64.0 (64-bit) in Private Window. Windows 7, Password Manager is not used.

I inadvertently saved a password in Safe Money, I don't know how this happened.

When I opened a URL in Safe Money, a small Firefox window popped up. It would say "Would you like Firefox to save this password for URL?" Save? or Don't Save? are to be selected. If I did not select either, the small Firefox window kept popping up every time I opened the URL. Because of my error, I do not have the pop-up anymore but I have a saved password appearing as masked characters. If I delete the saved password from the box and refresh, I can force the small Firefox window to pop up. The small Firefox window will show a blank user-ID and a password in masked characters.

I tried to remove the URL from Safe Money, then disable Safe Money, then enable Safe Money and add the URL back. Saved password is still there. I think I know how to change the settings in Firefox and delete passwords, cookies, etc. but none are being saved. I don't see any other options I can play with.

I uninstalled Firefox and deleted the folder for it in the C: drive to remove any trace of old browser settings. I installed Firefox version 64.0 but was not able to launch a protected browser. Safe Money has options to play with but none of them worked. I undid version 64.0 and installed version 49.0 that I had the EXE file for. I was now able to launch a protected browser in Safe Money. I upgraded Firefox though the Help menu and so it upgraded to version 56.0. I then upgraded to version 64.0 and I was again able to launch a protected browser in Safe Money. I added the URL to Safe Money, opened the website and the saved password is STILL there.

Tất cả các câu trả lời (2)

more options

You should contact Kaspersky support. Note: If you don't want to use Safe Money, disable it.

more options

You can create a block exception for websites where you do not want to save the username and password.

  • Options/Preferences -> Privacy & Security: Logins & Passwords -> Exception

You can also remove the checkmark if you do not want to use the Firefox Password Manager.

  • Options/Preferences -> Privacy & Security: Forms & Passwords: [] "Remember logins for sites"

Được chỉnh sửa bởi cor-el vào