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The print preview screen in Firefox is blank whenever I try to print a pdf from gmail
Firefox print preview screen/tab opens, but is blank whenever I try to print a pdf from gmail
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Are you sure it is a correctly formatted pdf file itself? Can you open and see it first?
Hi Karlbx, can you open the PDF externally in Foxit Reader or another PDF viewer? Sometimes Firefox's built-in viewer has issues with particular PDFs.
Or perhaps it is a problem accessing the attachment on Google Drive or wherever Google is storing it?
I can open the pdf fine in gmail, but the tab that opens when I hit the print icon is blank. I have added Foxit Reader, but there's no change.
The System Details list shows the "Open in Foxit™ Reader" extension.
Did you check that this extension isn't causing this issue?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window