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The print preview screen in Firefox is blank whenever I try to print a pdf from gmail

  • 4 trả lời
  • 1 gặp vấn đề này
  • 13 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

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Firefox print preview screen/tab opens, but is blank whenever I try to print a pdf from gmail

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Are you sure it is a correctly formatted pdf file itself? Can you open and see it first?

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Hi Karlbx, can you open the PDF externally in Foxit Reader or another PDF viewer? Sometimes Firefox's built-in viewer has issues with particular PDFs.

Or perhaps it is a problem accessing the attachment on Google Drive or wherever Google is storing it?

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I can open the pdf fine in gmail, but the tab that opens when I hit the print icon is blank. I have added Foxit Reader, but there's no change.

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The System Details list shows the "Open in Foxit™ Reader" extension.

Did you check that this extension isn't causing this issue?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window