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Firefox crashes in every page

Được đăng

crashes details:


6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/12/2018 18:33 7bd05a24-9ef5-4e81-b7f3-9bf329ace26c 05/12/2018 18:32 5e0ec8d4-5c72-445e-8940-83879dbfe4db 05/12/2018 18:31 2379102e-67c2-40df-9fee-9998b2c4c86e 05/12/2018 18:31 d6af05b9-4e64-43ec-bfb3-60e61056cdfe 05/12/2018 18:31 20f71bbb-6f64-4bbb-be19-733d0233404a 05/12/2018 18:31 0f531f36-f505-4b13-8369-319a36229016 05/12/2018 18:30 fb66fd5f-1db9-4850-8706-2530e15a2157 05/12/2018 18:30 4339e4a6-feb6-4959-aa0a-6f71aa4cfdff 05/12/2018 18:30 b27802a4-b207-4b45-bd12-cd8c4556313d 05/12/2018 18:30 dad32960-860b-4b3a-8e3b-1b094f572eaa 05/12/2018 18:30 f80311ec-c469-45b9-9bfc-26a1d2dc2c09 05/12/2018 18:30 faad84e7-1f57-4a0d-9575-cafb65329a3c 05/12/2018 18:30 5bfa026d-cf1f-4505-95c0-3a98449ff65c 05/12/2018 18:30 cf1c3fbb-0495-4d11-b185-0214865ba2d1 05/12/2018 18:29 20659cdb-b1df-4f3f-a72c-4f27d75b4c5d 05/12/2018 18:29 7bd072a6-2eae-40df-b5a4-fd5cf2624a68 05/12/2018 18:27

crashes details: 6283415f-8f1e-46b5-ba25-22311a7b9e9d 05/12/2018 18:37 1a0a7daa-68d4-4b30-a025-7422439cd0b4 05/12/2018 18:34 93d7e66f-dcbf-4023-ba24-a2a41f9f3453 05/12/2018 18:33 7bd05a24-9ef5-4e81-b7f3-9bf329ace26c 05/12/2018 18:32 5e0ec8d4-5c72-445e-8940-83879dbfe4db 05/12/2018 18:31 2379102e-67c2-40df-9fee-9998b2c4c86e 05/12/2018 18:31 d6af05b9-4e64-43ec-bfb3-60e61056cdfe 05/12/2018 18:31 20f71bbb-6f64-4bbb-be19-733d0233404a 05/12/2018 18:31 0f531f36-f505-4b13-8369-319a36229016 05/12/2018 18:30 fb66fd5f-1db9-4850-8706-2530e15a2157 05/12/2018 18:30 4339e4a6-feb6-4959-aa0a-6f71aa4cfdff 05/12/2018 18:30 b27802a4-b207-4b45-bd12-cd8c4556313d 05/12/2018 18:30 dad32960-860b-4b3a-8e3b-1b094f572eaa 05/12/2018 18:30 f80311ec-c469-45b9-9bfc-26a1d2dc2c09 05/12/2018 18:30 faad84e7-1f57-4a0d-9575-cafb65329a3c 05/12/2018 18:30 5bfa026d-cf1f-4505-95c0-3a98449ff65c 05/12/2018 18:30 cf1c3fbb-0495-4d11-b185-0214865ba2d1 05/12/2018 18:29 20659cdb-b1df-4f3f-a72c-4f27d75b4c5d 05/12/2018 18:29 7bd072a6-2eae-40df-b5a4-fd5cf2624a68 05/12/2018 18:27

Giải pháp được chọn

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

You can also check for font issues in your operating system.

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.110 Safari/537.36

Thông tin chi tiết

Configuración básica de la aplicación
-------------------------------------
Nombre: Firefox
Versión: 63.0.3
ID de compilación: 20181114214635
Canal de actualización: release
Agente de usuario: Mozilla/5.0 (Windows NT 6.2; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0
OS: Windows_NT 6.2
Ventanas multiproceso: 1/1 (Habilitado por omisión)
Procesos de contenido web: 5/4
Políticas empresariales: Inactivo
Clave de Google: Encontrado
Clave del servicio de ubicación de Mozilla: Encontrado
Modo seguro: true
Informes de fallos de los últimos 3 días
----------------------------------------
ID del informe: bp-3593812c-20c5-4203-ac71-553c00181205
Enviado: hace 1 minuto
ID del informe: bp-7439c971-c7bd-463e-abb0-5cfba0181205
Enviado: hace 7 minutos
ID del informe: bp-697f0e51-06e1-49b4-a423-7057d0181204
Enviado: hace 23 horas
Todos los informes de fallos (incluyendo 49 fallos pendientes en el intervalo de tiempo indicado) Características de Firefox
--------------------------------------------------------------------------------------------------------------------------------
Nombre: Application Update Service Helper
Versión: 2.0
ID: aushelper@mozilla.org
Nombre: Firefox Screenshots
Versión: 33.0.0
ID: screenshots@mozilla.org
Nombre: Form Autofill
Versión: 1.0
ID: formautofill@mozilla.org
Nombre: Photon onboarding
Versión: 1.0
ID: onboarding@mozilla.org
Nombre: Pocket
Versión: 1.0.5
ID: firefox@getpocket.com
Nombre: Web Compat
Versión: 2.0.1
ID: webcompat@mozilla.org
Nombre: WebCompat Reporter
Versión: 1.0.0
ID: webcompat-reporter@mozilla.org
Extensiones
-----------
Nombre: AdBlock
Versión: 3.23.0
Activada: false
ID: jid1-NIfFY2CA8fy1tg@jetpack
Nombre: signTextJS
Versión: 0.7.8
Activada: false
ID: jid1-AXn9cXcB4fD1QQ@jetpack
Software de seguridad
---------------------
Tipo: Antivirus de Windows Defender
Tipo: Antivirus de Windows Defender
Tipo: Firewall de Windows
Gráficos
--------
Características
Composición: Basic
Encuadre/zoom asíncrono: entrada de rueda de ratón activada; arrastre de la barra de desplazamiento activado; teclado habilitado; desplazamiento automático activado
Información WSI del controlador WebGL 1: -
Renderizador del controlador WebGL 1: WebGL is currently disabled.
Versión del controlador WebGL 1: -
Extensiones del controlador WebGL 1: -
Extensiones WebGL 1: -
Información WSI del controlador WebGL 2: -
Renderizador del controlador WebGL 2: WebGL is currently disabled.
Versión del controlador WebGL 2: -
Extensiones del controlador WebGL 2: -
Extensiones WebGL 2: -
DirectWrite: true (10.0.16299.522)
GPU #1
Activa: Sí
Descripción: Intel(R) HD Graphics 630
ID del fabricante: 0x8086
ID del dispositivo: 0x5912
Versión del controlador: 24.20.100.6344
Fecha del controlador: 9-14-2018
Controladores: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
ID del subsistema: 00000000
RAM: Unknown
GPU #2
Activa: No
Descripción: AMD Radeon R5 M435
ID del fabricante: 0x1002
ID del dispositivo: 0x6665
Versión del controlador: 24.20.11016.4
Fecha del controlador: 5-16-2018
Controladores: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
ID del subsistema: 0000000c
RAM: 2048
Diagnósticos
AzureCanvasAccelerated: 0
AzureCanvasBackend: skia
AzureContentBackend: skia
AzureFallbackCanvasBackend: cairo
Registro de decisiones
HW_COMPOSITING:
blocked by runtime: Acceleration blocked by safe-mode
D3D11_COMPOSITING:
unavailable by default: Hardware compositing is disabled
DIRECT2D:
unavailable by default: Direct2D requires Direct3D 11 compositing
D3D11_HW_ANGLE:
unavailable by default: D3D11 compositing is disabled
disabled by env: D3D11 compositing is disabled
GPU_PROCESS:
blocked by runtime: Safe-mode is enabled
WEBRENDER:
opt-in by default: WebRender is an opt-in feature
unavailable by runtime: ANGLE is disabled
WEBRENDER_QUALIFIED:
blocked by env: No qualified hardware
OMTP:
blocked by runtime: OMTP blocked by safe-mode
Medios
------
Sistema de audio: wasapi
Canales máximos: 2
Tasa de muestreo preferida: 48000
Dispositivos de salida
Nombre: Grupo
Altavoces (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Dispositivos de entrada
Nombre: Grupo
Línea de entrada (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Micrófono (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Side (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Mezcla estéreo (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Center (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Subwoofer (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Micrófono (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Front (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Línea de entrada (Realtek High Definition Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0867&SUBSYS_103C82F2&REV_1000\4&3b55a285&0&0001
Preferencias importantes modificadas
------------------------------------
browser.cache.disk.capacity: 1048576
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.hashstats_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20181114214635
browser.startup.homepage: https://www.google.com/
browser.startup.homepage_override.buildID: 20181114214635
browser.startup.homepage_override.mstone: 63.0.3
browser.tabs.crashReporting.includeURL: true
browser.tabs.warnOnClose: false
browser.urlbar.maxRichResults: 12
browser.urlbar.placeholderName: Google
browser.urlbar.timesBeforeHidingSuggestionsHint: 0
dom.push.userAgentID: 6ac257233839434fbd0ffb52eceaafc9
extensions.lastAppVersion: 63.0.3
font.internaluseonly.changed: true
layers.mlgpu.sanity-test-failed: false
media.benchmark.vp9.fps: 161
media.benchmark.vp9.versioncheck: 5
media.gmp-gmpopenh264.abi: x86_64-msvc-x64
media.gmp-gmpopenh264.lastUpdate: 1537802533
media.gmp-gmpopenh264.version: 1.7.1
media.gmp-manager.buildID: 20181114214635
media.gmp-manager.lastCheck: 1543945959
media.gmp-widevinecdm.abi: x86_64-msvc-x64
media.gmp-widevinecdm.lastUpdate: 1536252253
media.gmp-widevinecdm.version: 1.4.9.1088
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1543946180
places.history.expiration.transient_current_max_pages: 106419
plugin.disable_full_page_plugin_for_types: application/pdf
print.printer_HP_ENVY_4520_series.print_bgcolor: false
print.printer_HP_ENVY_4520_series.print_bgimages: false
print.printer_HP_ENVY_4520_series.print_duplex: -437918235
print.printer_HP_ENVY_4520_series.print_edge_bottom: 0
print.printer_HP_ENVY_4520_series.print_edge_left: 0
print.printer_HP_ENVY_4520_series.print_edge_right: 0
print.printer_HP_ENVY_4520_series.print_edge_top: 0
print.printer_HP_ENVY_4520_series.print_evenpages: true
print.printer_HP_ENVY_4520_series.print_footercenter:
print.printer_HP_ENVY_4520_series.print_footerleft: &PT
print.printer_HP_ENVY_4520_series.print_footerright: &D
print.printer_HP_ENVY_4520_series.print_headercenter:
print.printer_HP_ENVY_4520_series.print_headerleft: &T
print.printer_HP_ENVY_4520_series.print_headerright: &U
print.printer_HP_ENVY_4520_series.print_in_color: true
print.printer_HP_ENVY_4520_series.print_margin_bottom: 0.5
print.printer_HP_ENVY_4520_series.print_margin_left: 0.5
print.printer_HP_ENVY_4520_series.print_margin_right: 0.5
print.printer_HP_ENVY_4520_series.print_margin_top: 0.5
print.printer_HP_ENVY_4520_series.print_oddpages: true
print.printer_HP_ENVY_4520_series.print_orientation: 0
print.printer_HP_ENVY_4520_series.print_page_delay: 50
print.printer_HP_ENVY_4520_series.print_paper_data: 1
print.printer_HP_ENVY_4520_series.print_paper_height: -1,00
print.printer_HP_ENVY_4520_series.print_paper_name:
print.printer_HP_ENVY_4520_series.print_paper_size_unit: 0
print.printer_HP_ENVY_4520_series.print_paper_width: -1,00
print.printer_HP_ENVY_4520_series.print_resolution: 600
print.printer_HP_ENVY_4520_series.print_reversed: false
print.printer_HP_ENVY_4520_series.print_scaling: 1,00
print.printer_HP_ENVY_4520_series.print_shrink_to_fit: true
print.printer_HP_ENVY_4520_series.print_to_file: false
print.printer_HP_ENVY_4520_series.print_unwriteable_margin_bottom: 12
print.printer_HP_ENVY_4520_series.print_unwriteable_margin_left: 12
print.printer_HP_ENVY_4520_series.print_unwriteable_margin_right: 12
print.printer_HP_ENVY_4520_series.print_unwriteable_margin_top: 12
privacy.donottrackheader.enabled: true
privacy.sanitize.pending: [{"id":"newtab-container","itemsToClear":[],"options":{}}]
security.disable_button.openCertManager: false
security.sandbox.content.tempDirSuffix: {de581b46-5713-4f9f-8fe9-e97c57a43fbf}
services.sync.declinedEngines:
services.sync.engine.prefs.modified: false
services.sync.lastPing: 1544031066
services.sync.lastSync: Wed Dec 05 2018 18:37:33 GMT+0100 (hora estándar de Europa central)
signon.importedFromSqlite: true
storage.vacuum.last.index: 1
storage.vacuum.last.places.sqlite: 1541699656
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Preferencias importantes bloqueadas
-----------------------------------
Base de datos de sitios
-----------------------
JavaScript
----------
Recogida de basura incremental: true
Accesibilidad
-------------
Activado: false
Impedir accesibilidad: 0
Manejador accesible usado: true
Instanciador de accesibilidad:
Versiones de bibliotecas
------------------------
NSPR
Versión mínima esperada: 4.20
Versión en uso: 4.20
NSS
Versión mínima esperada: 3.39
Versión en uso: 3.39
NSSSMIME
Versión mínima esperada: 3.39
Versión en uso: 3.39
NSSSSL
Versión mínima esperada: 3.39
Versión en uso: 3.39
NSSUTIL
Versión mínima esperada: 3.39
Versión en uso: 3.39
Entorno de pruebas
------------------
Nivel de aislamiento del proceso de contenido: 5
Nivel efectivo de aislamiento (sandboxing) para los procesos de contenido: 5
Internacionalización y localización
-----------------------------------
Configuración de la aplicación
Idiomas solicitados: ["es-ES","en-US"]
Idiomas disponibles: ["es-ES","en-US"]
Idiomas de la aplicación: ["es-ES","en-US"]
Preferencias regionales: ["es-ES"]
Idioma preterminado: "es-ES"
Sistema operativo
Idiomas del sistema: ["es-ES"]
Preferencias regionales: ["es-ES"]

FredMcD
  • Top 10 Contributor
4254 giải pháp 59583 câu trả lời
Được đăng

Crash reports found in More system details

Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS Windows 10 OS Version 10.0.16299

bp-3593812c-20c5-4203-ac71-553c00181205 bp-7439c971-c7bd-463e-abb0-5cfba0181205

Signature: std::bad_alloc::`scalar deleting destructor'

Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE +++++++++++++++++++++++++++++++++++++++++++ bp-697f0e51-06e1-49b4-a423-7057d0181204 Signature: js::gc::AtomMarkingRuntime::markAtom<T>

Crash Reason EXCEPTION_ACCESS_VIOLATION_READ

aclayers.dll = Microsoft Windows

igc64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation

This is for Sumo's Related Bugs 1436984 NEW --- Crash in CloneFunctionObjectIfNotSingleton

1384544 RESOLVED FIXED Crash in NewFunctionClone

Crash reports found in '''More system details''' Product Firefox Release Channel release Version 63.0.3 Build ID 20181114214635 OS Windows 10 OS Version 10.0.16299 bp-3593812c-20c5-4203-ac71-553c00181205 bp-7439c971-c7bd-463e-abb0-5cfba0181205 Signature: std::bad_alloc::`scalar deleting destructor' Crash Reason EXCEPTION_ACCESS_VIOLATION_WRITE +++++++++++++++++++++++++++++++++++++++++++ bp-697f0e51-06e1-49b4-a423-7057d0181204 Signature: js::gc::AtomMarkingRuntime::markAtom<T> Crash Reason EXCEPTION_ACCESS_VIOLATION_READ aclayers.dll = Microsoft Windows igc64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation igd10iumd64.dll = Intel HD Graphics Drivers for Windows 8(R) = Intel Corporation This is for Sumo's Related Bugs 1436984 NEW --- Crash in CloneFunctionObjectIfNotSingleton 1384544 RESOLVED FIXED Crash in NewFunctionClone
FredMcD
  • Top 10 Contributor
4254 giải pháp 59583 câu trả lời
Được đăng

I don't know if this is an issue, but, you are running Windows 10. But the Graphics Drivers are for Windows 8.


Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

I don't know if this is an issue, but, you are running Windows 10. But the Graphics Drivers are for Windows 8. ------------- Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove any profile folders. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia
cor-el
  • Top 10 Contributor
  • Moderator
17525 giải pháp 158458 câu trả lời
Được đăng

Giải pháp được chọn

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

You can also check for font issues in your operating system.

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window. You can also check for font issues in your operating system.