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Firefox won't allow eBay access even after p/w reset; says "oops, that's not a match" -- how to fix?

  • 3 trả lời
  • 3 gặp vấn đề này
  • 375 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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I access my eBay through Chrome ok but I'd rather use Firefox like I have for years. A week ago something changed, and eBay sign-in gave me an "oops, that's not a match". So I changed my password, and I still get "oops...." even with the new p/w. I closed/re-opened Firefox but that didn't cure the problem either. What the......? FstopBill

Giải pháp được chọn

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Giải pháp được chọn

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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That did it...thank you! (simple when you know how!)

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Glad to help. Safe Surfing.