Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Since October update to 1809: Full screen bug when Firefox is snapped to a side

  • 9 trả lời
  • 2 gặp vấn đề này
  • 33 lượt xem
  • Trả lời mới nhất được viết bởi helpArobotPls

more options

With Firefox version 63, I have the problem on YouTube and Netflix, if I snap Firefox in a corner (with mouse or WIN + arrow keys) and switch a video to full screen, left and right is still a few pixels square. In addition, the taskbar is in the foreground (can not be fixed). [IMAGE 1]

If not left, right (top or bottom) snapped then it works, if Firefox is maximized too. The error occurs only in Firefox. Exit Explorer.exe and reboot PC does not work. Error exists since update on the first day of release (early October) - version has been withdrawn by MS,

I also installed the version on my laptop and have been updating ever since.

Apparently the error also occurs with some others: https://www.reddit.com/r/Windows10/comments/9lwzmm/fullscreen_broken_in_october_update/ but it has probably not changed.

Useful data: Windows version 1809 build 17763.134 Graphics driver up to date Firefox completely reinstalled (profile, cache & cookies deleted) even without add-ons started. 2 monitors On the laptop (also tested with 2 monitors) no problems.

I am thankful for every help. Error is really annoying.

Đính kèm ảnh chụp màn hình

Được chỉnh sửa bởi riggy93 vào

Tất cả các câu trả lời (9)

more options


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

My screenshot is not visible... I'll try it here:

more options

I called for more help.

more options

Hi there, Here is what I understand to be the problem, please correct my steps if they do not seem right: 1. On Windows 10 with two screens, open Firefox, then netflix or youtube. 2. Drag the Firefox window to the bottom right of the screen for the window to snap to that position (does the window resize to the corner?) 3. Click on the icon in that snapped window to go full screen in the active monitor window.

Expected: Browser window to go full screen on the monitor it is snapped to.

What actually happens: taskbar is in the foreground is still visible Pixels are still visible

I am a little confused by your screenshot, can you please let me know what the red divider is, and the program to the left is, and if it is on the same monitor? I am sorry I am unclear, I hope I am in the right direction, please do let me know where I miss-step, it will help me try to reproduce it more easily.

Thank you!

more options


maybe the new two pictures explain my problem. PIC1 (red font): If firefox snapped to a corner or side and I click on fullscreen then my problem (PIC2 with yellow font) comes in. Left and Right are a few pixel space and the taskbar is in front. To solve this I must close the fullscreen and maximize the window, and click fullscreen again. Every time. If I click then on fullscreen the full monitor is filled with the video, as is normally should do...

more options

Great, picture 2 was not uploaded again, so here:

more options

Nice theme! And thank you so, so much for the screenshot. I get it now.

I think that can be changed a few ways. I found:

Did any of those help?

more options

What driver update fixed it? Integrated gpu? I have the same issue and there are no more driver updates for my hardware. Have to use chrome.