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latest update froze my PC and I had to power down to recover my PC

Được đăng

Allowed Firefox to download latest update to Firefox on 11/18/18. When I started up Firefox on 11/19/18, my PC would not respond to any inputs (running Windows 7 Pro) and my only option was to power down my PC to recover from the Firefox update hangup. What can I do next to recover Firefox and my hundreds of bookmarks I stored under Firefox?

Allowed Firefox to download latest update to Firefox on 11/18/18. When I started up Firefox on 11/19/18, my PC would not respond to any inputs (running Windows 7 Pro) and my only option was to power down my PC to recover from the Firefox update hangup. What can I do next to recover Firefox and my hundreds of bookmarks I stored under Firefox?

Giải pháp được chọn

So does this mean the problem is gone? If so,

Please flag your last post as Solved Problem so others will know.

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Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.102 Safari/537.36

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4224 giải pháp 58969 câu trả lời
Được đăng

Have you tried starting Firefox to see if the problem is still there?

Have you tried starting Firefox to see if the problem is still there?

Người tạo câu hỏi

no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do.

no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do.
WestEnd
  • Top 25 Contributor
62 giải pháp 5373 câu trả lời
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bf5113 said

no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do.

Then if you don't attempt this then no one can really help.

''bf5113 [[#answer-1174540|said]]'' <blockquote> no, because Firefox might return to the update that caused my PC to freeze and power cycling a PC is not something I find a good thing to do. </blockquote> Then if you don't attempt this then no one can really help.

Người tạo câu hỏi

a few days later, I closed all the applications on my PC that might be affected by a freeze that required a power down/up and then started up the Firefox browser. The browser began performing the update and it ended successfully.

a few days later, I closed all the applications on my PC that might be affected by a freeze that required a power down/up and then started up the Firefox browser. The browser began performing the update and it ended successfully.
FredMcD
  • Top 10 Contributor
4224 giải pháp 58969 câu trả lời
Được đăng

Giải pháp được chọn

So does this mean the problem is gone? If so,

Please flag your last post as Solved Problem so others will know.

So does this mean the problem is gone? If so, Please flag your last post as '''Solved Problem''' so others will know.