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Firefox crashes

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Firefox keep on crashing when running Candy Crush Saga in Facebook https://crash-stats.mozilla.com/report/index/bp-cd759272-c1f0-4705-a7af-df2ae0181029 https://crash-stats.mozilla.com/report/index/bp-42e6c141-9034-4814-b498-25c160181025 https://crash-stats.mozilla.com/report/index/bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 https://crash-stats.mozilla.com/report/index/bp-6f9c7521-8429-44d5-8c41-4a3390181024 https://crash-stats.mozilla.com/report/index/bp-c8e645e1-5af3-4269-816f-0f5ec0181023

Giải pháp được chọn

bp-cd759272-c1f0-4705-a7af-df2ae0181029 bp-42e6c141-9034-4814-b498-25c160181025 bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 bp-6f9c7521-8429-44d5-8c41-4a3390181024

Signature: NS_NewLocalFile


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 31.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4255 giải pháp 59584 câu trả lời
Được đăng

Giải pháp được chọn

bp-cd759272-c1f0-4705-a7af-df2ae0181029 bp-42e6c141-9034-4814-b498-25c160181025 bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 bp-6f9c7521-8429-44d5-8c41-4a3390181024

Signature: NS_NewLocalFile


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

bp-cd759272-c1f0-4705-a7af-df2ae0181029 bp-42e6c141-9034-4814-b498-25c160181025 bp-f5fcb287-293a-45ef-bbd9-5e5da0181025 bp-6f9c7521-8429-44d5-8c41-4a3390181024 Signature: NS_NewLocalFile ---------------- Many site issues can be caused by corrupt cookies or cache. * Clear the Cache and * Remove Cookies '''Warning ! ! ''' This will log you out of sites you're logged in to. You may also lose any settings for that website. * '''Cookies; ''' [https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored Delete cookies to remove the information websites have stored on your computer] {web link} * '''Cache; ''' [https://support.mozilla.org/en-US/kb/how-clear-firefox-cache How to clear the Firefox cache] {web link} If there is still a problem, '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link} by holding down the '''<Shift> ''(Mac=Options)''''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Did this help? While you are in safe mode; Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches. ''[https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration How to disable Hardware Acceleration]'' {web link}

Người tạo câu hỏi

Problem is solved by clear cookie. Thanks!

Problem is solved by clear cookie. Thanks!
FredMcD
  • Top 10 Contributor
4255 giải pháp 59584 câu trả lời
Được đăng

Glad to help. Safe Surfing.

Glad to help. Safe Surfing.