Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Times my banking website out - has been working fine for 20 years until Firefox 63.0

  • 8 trả lời
  • 1 gặp vấn đề này
  • 7 lượt xem
  • Trả lời mới nhất được viết bởi Andre

more options

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed in 63.0. I have read the "What's Changed", but it is mostly double dutch to me. Please help - what do I need to change and/or how can I uninstall 63.0 ???

Times my banking website out - has been working fine for 20 years until Firefox 63.0. Worked the day before 63.0, but not the day after - clearly something has changed in 63.0. I have read the "What's Changed", but it is mostly double dutch to me. Please help - what do I need to change and/or how can I uninstall 63.0 ???

Giải pháp được chọn

hm, the site is loading fine here. can you try to clear the cache & cookies from hsbc and reload the page.

otherwise you might want to check in firefox safemode to see if one of your addons is interfering here: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Đọc câu trả lời này trong ngữ cảnh 👍 1

Tất cả các câu trả lời (8)

more options

hi, could you check if it's making a difference when you set firefox to "no proxy" in the menu ≡ > options > general > network settings panel?

more options

It was already set to that - sorry.

more options

can you name the site's url?

more options

Giải pháp được chọn

hm, the site is loading fine here. can you try to clear the cache & cookies from hsbc and reload the page.

otherwise you might want to check in firefox safemode to see if one of your addons is interfering here: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

AndreP said

www.hsbc.co.uk

Hello AndreP,

The site is having problems today - see :

https://downdetector.co.uk/problems/hsbc

Off and on though (I've tried quite a few times today) ....

more options
more options

Thank you ever so much gentlemen - your help has been greatly appreciated. Clearing the cache and cookies seems to have fixed the problem. Thanks again...