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I can't add bookmarks and your help page is made for people using a mobile app. There is no menu button on my computer

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I can't add bookmarks. When I try, nothing happens. I have tried to use the help pages, but the section on removing add-ons is for people on a mobile device, so there is no menu or add-ons tab. I have a new MacBookPro computer (2017) and the latest version of FireFox. I have removed Java, I started in Safe Mode, I don't know what else to try.

I can't add bookmarks. When I try, nothing happens. I have tried to use the help pages, but the section on removing add-ons is for people on a mobile device, so there is no menu or add-ons tab. I have a new MacBookPro computer (2017) and the latest version of FireFox. I have removed Java, I started in Safe Mode, I don't know what else to try.

Giải pháp được chọn

Hi ChristineAndrews, sorry to hear about this problem.

Is the issue only with adding new bookmarks or is Firefox also unable to save new history entries? Sometimes there is a severe problem with the "Places" database that stores that data together. This article has more information on that problem: Fix "The bookmarks and history system will not be functional" error message.

Đọc câu trả lời này trong ngữ cảnh 0

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  • Shockwave Flash 28.0 r0

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  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:63.0) Gecko/20100101 Firefox/63.0

Thông tin chi tiết

ramansgdeep 2 giải pháp 15 câu trả lời
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Check out this page https://support.mozilla.org/en-US/kb/bookmarks-firefox

Người tạo câu hỏi

I know how to make a bookmark. The problem is that when I try to bookmark a page it doesn't work.

I know how to make a bookmark. The problem is that when I try to bookmark a page it doesn't work.
jscher2000
  • Top 10 Contributor
8950 giải pháp 73362 câu trả lời
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Giải pháp được chọn

Hi ChristineAndrews, sorry to hear about this problem.

Is the issue only with adding new bookmarks or is Firefox also unable to save new history entries? Sometimes there is a severe problem with the "Places" database that stores that data together. This article has more information on that problem: Fix "The bookmarks and history system will not be functional" error message.

Hi ChristineAndrews, sorry to hear about this problem. Is the issue only with adding new bookmarks or is Firefox also unable to save new history entries? Sometimes there is a severe problem with the "Places" database that stores that data together. This article has more information on that problem: [[Fix "The bookmarks and history system will not be functional" error message]].
ramansgdeep 2 giải pháp 15 câu trả lời
Được đăng

The star doesn't turn golden? Or it doesn't show up in the bookmark toolbar (bookmarks by default, if not edited, are saved to other bookmarks) Please elaborate.

You can always preform a refresh before any lengthy troubleshooting process: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

The star doesn't turn golden? Or it doesn't show up in the bookmark toolbar (bookmarks by default, if not edited, are saved to other bookmarks) Please elaborate. You can always preform a refresh before any lengthy troubleshooting process: https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings