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send a message for misfuction

  • 6 trả lời
  • 1 gặp vấn đề này
  • 22 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

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Ripeto i miei dati: windows 10 aggiornato; kaspersky internet security; tutto funziona perfettamente. Oggi ho aggiornato a Firefox 63. Da ieri mi appare che i segnalibri non possono funzionare correttamente. Ho seguito tutte le vostre possibili soluzioni ed aiuti. Da ultimo ho provato a ripristinare i segnalibri; mi dice che non posso salvare il backup. Cosa posso fare. Grazie. SOCREMBERGAMO

Đính kèm ảnh chụp màn hình

Giải pháp được chọn

Problem solved. We removed Firefox, before rebooting the computer we deleted the "Mozilla" folder located in C: \ Users \ Paolo Riva \ AppData \ Roaming Restarted the PC, we proceeded with the reinstallation of the program. At the end we imported the "Bookmarks" and everything is back to work. Giovanni Trovesi

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socrembergamo said I repeat my data: windows 10 updated; kaspersky internet security; everything works perfectly. Today I updated to Firefox 63. Since yesterday it seems to me that bookmarks can not work properly. I followed all your possible solutions and help. Finally I tried to restore the bookmarks; He tells me that I can not save the backup. What can I do. Thank you. SOCREMBERGAMO


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

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Results of Places Database verify Integrity button:

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches - Unable to invalidate caches > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: originFrecencyStats - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task.

Thanks.

Socrem Bergamo

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Hi Socrem:

I'll leave you in the capable hands of FredMcD but if Fred and you can't fix your problem, please check out the KB article in Italian if you haven't already:

https://support.mozilla.org/it/kb/I%20segnalibri%20e%20la%20cronologia%20non%20potranno%20funzionare ?

(which in english is: https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional )

Cheers!

...Roland

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I'm out of ideas and called for more help.

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Giải pháp được chọn

Problem solved. We removed Firefox, before rebooting the computer we deleted the "Mozilla" folder located in C: \ Users \ Paolo Riva \ AppData \ Roaming Restarted the PC, we proceeded with the reinstallation of the program. At the end we imported the "Bookmarks" and everything is back to work. Giovanni Trovesi

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.