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OneDrive blocked

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  • Trả lời mới nhất được viết bởi WestEnd

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For over a week I have been trying to access OneDrive, but every time I get the Secure Connection Failed message. The SSL checker on the firefox help page says the certificate is ok. It only seems to be this web page I am having a problem with, but am at a loss to know why. It is also blocked on my tablet which uses Chrome. Any suggestions?

For over a week I have been trying to access OneDrive, but every time I get the Secure Connection Failed message. The SSL checker on the firefox help page says the certificate is ok. It only seems to be this web page I am having a problem with, but am at a loss to know why. It is also blocked on my tablet which uses Chrome. Any suggestions?

Tất cả các câu trả lời (4)

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Hello Rich51

Can you please tell us what is the exact error message you received? a couple of days ago, my sister received a message telling her that her OneDrive account will be removed/Deleted because she didn't used it in two years! I don't know if it is the same issue for you, but it seems that Microsoft is doing some maintenance and follow up.

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Hi Rich51, if your computer and tablet only have one thing in common -- your router or wireless hotspot used to connect to the internet -- you could consider "power cycling" that device (i.e., unplug it, wait 10 seconds, then plug it back in) to reset anything that might have gone wrong in there.

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Ruba: Thanks for the reply but I can't access the webpage, so it's not an issue with my account. jscher2000:Thanks. I have tried rebooting router & pc by turning off the power, unfortunately without success. I have also now tried Edge browser, in addition to the Firefox I normally use & chrome on my tablet. However, I can find no reported issues with OneDrive at the moment so am assuming the problem is with me. I'll try leaving everything powered down for an extended period & trying again. The error message does not give me the option of ignoring it, so not sure how to do that.

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Rich51 said

It is also blocked on my tablet which uses Chrome. Any suggestions?

This is the troubling message and you might want to contact Microsoft Office support on that.