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I can't recover my firefox account after a long time offline. I know my credentials but system doesn't allow me in!

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I can't recover my firefox account after a long time offline in firefox. I know my credentials but system doesn't allow me in! I created some firefox themes long time ago in this account.

And I know my password, because I always use a Password Manager, so I never forget any login credential.

I wanna recover my account, please I need help. To prove that is my old account I have the full picture used for my avatar, not just the visual part, the image where my face was cut.

Thanks a lot and I waiting any help. FYI: sorry if my english is not good.

I can't recover my firefox account after a long time offline in firefox. I know my credentials but system doesn't allow me in! I created some firefox themes long time ago in this account. And I know my password, because I always use a Password Manager, so I never forget any login credential. I wanna recover my account, please I need help. To prove that is my old account I have the full picture used for my avatar, not just the visual part, the image where my face was cut. Thanks a lot and I waiting any help. FYI: sorry if my english is not good.

Chi tiết hệ thống bổ sung

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0

Thông tin chi tiết

Shadow110 1072 giải pháp 14836 câu trả lời
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Hi, if you had themes and are still in use on https://addons.mozilla.org/firefox/ then log in there.

You have logged in now here. We do not have the information your requesting. Volunteer Support knows nothing to help you recover a old account.

Hi, if you had themes and are still in use on https://addons.mozilla.org/firefox/ then log in there. You have logged in now here. We do not have the information your requesting. Volunteer Support knows nothing to help you recover a old account.
FredMcD
  • Top 10 Contributor
4272 giải pháp 59920 câu trả lời
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I called for more help.

I called for more help.