X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

my system is a windows 7 product, why do I no longer qualify to get updates?

Được đăng

I just received the notice that my system is too old to update Firefox, yet down the page a bit, my system is listed as a supported OS. Why is this? And what can I do that does not require taking a month or six to understand a new OS? ( ps: I'm old, too ) Also, my system is Windows Home 7, NOT Vista.

I just received the notice that my system is too old to update Firefox, yet down the page a bit, my system is listed as a supported OS. Why is this? And what can I do that does not require taking a month or six to understand a new OS? ( ps: I'm old, too ) Also, my system is Windows Home 7, NOT Vista.

Giải pháp được chọn

Your useragent in More System Details appears to be Firefox 52 on Windows Vista. Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

Two possibilities. Either you have been running Firefox in Windows Vista compatibility mode for some time or you have modified the useragent. The NT 6.0 is for Vista.

Could you turn off any compatibility settings on your Firefox shortcut?

To do that, find the icon you use the start Firefox, and either:

  • Right-click a desktop shortcut, then click Properties
  • Right-click a Firefox icon pinned to the Taskbar then right-click Mozilla Firefox, then click Properties

You should clear all the boxes on the Compatibility tab for best results (giant screenshot below).

Any difference the next time you start Firefox? (credits to jscher2000 for above part).

Or you have a modified useragent for some reason. See https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 18.11.20055
  • Google Update
  • Next Generation Java Plug-in 11.181.2 for Mozilla browsers
  • npapicomadapter
  • Shockwave Flash 30.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

Thông tin chi tiết

James
  • Moderator
1598 giải pháp 11285 câu trả lời
Được đăng

Giải pháp được chọn

Your useragent in More System Details appears to be Firefox 52 on Windows Vista. Mozilla/5.0 (Windows NT 6.0; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

Two possibilities. Either you have been running Firefox in Windows Vista compatibility mode for some time or you have modified the useragent. The NT 6.0 is for Vista.

Could you turn off any compatibility settings on your Firefox shortcut?

To do that, find the icon you use the start Firefox, and either:

  • Right-click a desktop shortcut, then click Properties
  • Right-click a Firefox icon pinned to the Taskbar then right-click Mozilla Firefox, then click Properties

You should clear all the boxes on the Compatibility tab for best results (giant screenshot below).

Any difference the next time you start Firefox? (credits to jscher2000 for above part).

Or you have a modified useragent for some reason. See https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Your useragent in More System Details appears to be Firefox 52 on Windows Vista. Mozilla/5.0 (Windows '''NT 6.0'''; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0 Two possibilities. Either you have been running Firefox in Windows Vista compatibility mode for some time or you have modified the useragent. The NT 6.0 is for Vista. Could you turn off any compatibility settings on your Firefox shortcut? To do that, find the icon you use the start Firefox, and either: * Right-click a desktop shortcut, then click Properties * Right-click a Firefox icon pinned to the Taskbar then right-click Mozilla Firefox, then click Properties You should clear all the boxes on the Compatibility tab for best results (giant screenshot below). <img src="https://prod-cdn.sumo.mozilla.net/uploads/images/2018-07-25-13-24-46-baad8f.png"> Any difference the next time you start Firefox? (credits to jscher2000 for above part). Or you have a modified useragent for some reason. See https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

Được chỉnh sửa bởi James vào

James
  • Moderator
1598 giải pháp 11285 câu trả lời
Được đăng

Note after you fix the useragent you should download the current Firefox 62.0 Release from www.mozilla.org/firefox/all as doing a Update in Firefox will serve you 60.2.0 ESR instead.

Note after you fix the useragent you should download the current Firefox 62.0 Release from www.mozilla.org/firefox/all as doing a Update in Firefox will serve you 60.2.0 ESR instead.

Người tạo câu hỏi

This worked!! Thank You so much! I was getting desperate, and you were my knight in shining...... uh, overkill, huh? But still, Thank you for your help.

This worked!! Thank You so much! I was getting desperate, and you were my knight in shining...... uh, overkill, huh? But still, Thank you for your help.