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Firefox crashes

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AdapterDeviceID: 0x0126 AdapterVendorID: 0x8086 BuildID: 20180807170231 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1536036095 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1533839342 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126FP(D00-L1000-W00000000-T010) WR? WR- OMTP? OMTP- GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 33 StartupCrash: 0 StartupTime: 1536036065 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180807170231","version":"61.0.2","vendor":"Mozilla","displayVersion":"61.0.2","platformVersion":"61.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2300,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"17.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0126","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"basic","gpuProcess":{"status":"unused"}}},"appleModelId":"MacBookPro8,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","browser.startup.page":3},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-2018","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google-2018.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b-1"},"searchCohort":"nov17-2"},"profile":{"creationDate":16925},"addons":{"activeAddons":{"firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16924},"webcompat@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17073},"aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17127},"screenshots@mozilla.org":{"version":"32.1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331},"activity-stream@mozilla.org":{"version":"2018.06.29.1026-fa231556","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"onboarding@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"webcompat-reporter@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com.","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17718}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17778}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"},"experiments":{"searchCohort":{"branch":"nov17-2"},"rollout-release-61-tls-fallback-1-3":{"branch":"active","type":"normandy-prefrollout"},"rollout-restart-manager-release-1481278":{"branch":"active","type":"normandy-prefrollout"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",20:"Hang Monitor",21:"Cache2 I/O",22:"Cookie",24:"GMPThread",25:"Compositor",26:"VRListener",27:"ImgDecoder #1",28:"ImageIO",29:"IPDL Background",31:"DOM Worker",38:"ImageBridgeChild",39:"DOM Worker",44:"ProcessHangMon",46:"LoadRoots",47:"DataStorage",48:"DataStorage",49:"SysProxySetting",50:"ProxyResolution",52:"SaveScripts",53:"Cache I/O",55:"DataStorage",56:"DataStorage",57:"mozStorage #1",58:"localStorage DB",59:"ImgDecoder #2",59:"DNS Resolver #1",60:"mozStorage #2",61:"mozStorage #3",62:"QuotaManager IO",63:"mozStorage #4",64:"IndexedDB #1",65:"IndexedDB #2",66:"IndexedDB #3",83:"SSL Cert #1",66:"DOM Worker",69:"IndexedDB #4",70:"DNS Resolver #2",71:"DNS Resolver #3",72:"SSL Cert #2",73:"Lazy Idle",75:"Font Loader",75:"StreamTrans #66", Throttleable: 1 URL: about:support UptimeTS: 29.69535622 Vendor: Mozilla Version: 61.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

AdapterDeviceID: 0x0126 AdapterVendorID: 0x8086 BuildID: 20180807170231 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1536036095 DOMIPCEnabled: 1 EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1533839342 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126FP(D00-L1000-W00000000-T010) WR? WR- OMTP? OMTP- GL Context? GL Context+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 1 SecondsSinceLastCrash: 33 StartupCrash: 0 StartupTime: 1536036065 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20180807170231","version":"61.0.2","vendor":"Mozilla","displayVersion":"61.0.2","platformVersion":"61.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":42,"stepping":7,"l2cacheKB":256,"l3cacheKB":8192,"speedMHz":2300,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAES"]},"os":{"name":"Darwin","version":"17.7.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x0126","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":1440,"screenHeight":900,"scale":1}],"features":{"compositor":"basic","gpuProcess":{"status":"unused"}}},"appleModelId":"MacBookPro8,2"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":358400,"browser.search.region":"US","browser.search.widget.inNavBar":true,"browser.startup.homepage":"<user-set>","browser.startup.page":3},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-2018","defaultSearchEngineData":{"name":"Google","loadPath":"jar:[app]/omni.ja!browser/google-2018.xml","origin":"default","submissionURL":"https://www.google.com/search?q=&ie=utf-8&oe=utf-8&client=firefox-b-1"},"searchCohort":"nov17-2"},"profile":{"creationDate":16925},"addons":{"activeAddons":{"firefox@getpocket.com":{"version":"1.0.5","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"When you find something you want to view later, put it in Pocket.","name":"Pocket","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16924},"webcompat@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compat","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17073},"aushelper@mozilla.org":{"version":"2.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Sets value(s) in the update url based on custom checks.","name":"Application Update Service Helper","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17127},"screenshots@mozilla.org":{"version":"32.1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Firefox Screenshots","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17331},"activity-stream@mozilla.org":{"version":"2018.06.29.1026-fa231556","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"A rich visual history feed and a reimagined home page make it easier than ever to find exactly what ","name":"Activity Stream","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"formautofill@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Autofill forms with saved profiles","name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"onboarding@mozilla.org":{"version":"1.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Photon onboarding","name":"Photon onboarding","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17445},"webcompat-reporter@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":17750,"isSystem":true,"isWebExtension":false,"multiprocessCompatible":true,"blocklisted":false,"description":"Report site compatibility issues on webcompat.com.","name":"WebCompat Reporter","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":17718}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"The default theme.","name":"Default","userDisabled":false,"appDisabled":false,"version":"","scope":1,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"updateDay":0},"activePlugins":[{"name":"dummy","version":"0.1","description":"Blocklist unavailable","blocklisted":false,"disabled":true,"clicktoplay":false,"mimeTypes":["text/there.is.only.blocklist"],"updateDay":17778}],"activeGMPlugins":{"dummy-gmp":{"version":"0.1","userDisabled":false,"applyBackgroundUpdates":1}},"persona":"default-theme@mozilla.org"},"experiments":{"searchCohort":{"branch":"nov17-2"},"rollout-release-61-tls-fallback-1-3":{"branch":"active","type":"normandy-prefrollout"},"rollout-restart-manager-release-1481278":{"branch":"active","type":"normandy-prefrollout"}}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",20:"Hang Monitor",21:"Cache2 I/O",22:"Cookie",24:"GMPThread",25:"Compositor",26:"VRListener",27:"ImgDecoder #1",28:"ImageIO",29:"IPDL Background",31:"DOM Worker",38:"ImageBridgeChild",39:"DOM Worker",44:"ProcessHangMon",46:"LoadRoots",47:"DataStorage",48:"DataStorage",49:"SysProxySetting",50:"ProxyResolution",52:"SaveScripts",53:"Cache I/O",55:"DataStorage",56:"DataStorage",57:"mozStorage #1",58:"localStorage DB",59:"ImgDecoder #2",59:"DNS Resolver #1",60:"mozStorage #2",61:"mozStorage #3",62:"QuotaManager IO",63:"mozStorage #4",64:"IndexedDB #1",65:"IndexedDB #2",66:"IndexedDB #3",83:"SSL Cert #1",66:"DOM Worker",69:"IndexedDB #4",70:"DNS Resolver #2",71:"DNS Resolver #3",72:"SSL Cert #2",73:"Lazy Idle",75:"Font Loader",75:"StreamTrans #66", Throttleable: 1 URL: about:support UptimeTS: 29.69535622 Vendor: Mozilla Version: 61.0.2 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

Chi tiết hệ thống bổ sung

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4271 giải pháp 59908 câu trả lời
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support