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How can I be sure ot os Firefox when I get a pop up that says I need to update?

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I HAVE RECEIVED POP UPS THAT STATED THAT AN UPDATE WAS NEEDED, BUT THESE WERE NOT VALID. HOW CAN I BE SURE THAT THE POP UP, SUPPOSEDLY FROM FIREFOX, IS VALID AND NOT PHISHING?

I HAVE RECEIVED POP UPS THAT STATED THAT AN UPDATE WAS NEEDED, BUT THESE WERE NOT VALID. HOW CAN I BE SURE THAT THE POP UP, SUPPOSEDLY FROM FIREFOX, IS VALID AND NOT PHISHING?

Giải pháp được chọn

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

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Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 29.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; rv:58.0) Gecko/20100101 Firefox/58.0

Thông tin chi tiết

jscher2000
  • Top 10 Contributor
8578 giải pháp 70134 câu trả lời
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Hi Worthington, Firefox normally updates itself between Firefox sessions without asking you to download anything. You are correct to be suspicious of pages or popups promoting updates.

You can set Firefox to inform you of updates before downloading them, and those notifications will appear as a "door hanger" from the menu button. This picture is from Firefox 56, but it's largely the same now:

To manually trigger an update, use the method in this article: Update Firefox to the latest release. Your Firefox identified itself as version 58, and the current version is 60.

Hi Worthington, Firefox normally updates itself between Firefox sessions without asking you to download anything. You are correct to be suspicious of pages or popups promoting updates. You can set Firefox to inform you of updates before downloading them, and those notifications will appear as a "door hanger" from the menu button. This picture is from Firefox 56, but it's largely the same now: <center><img src="https://prod-cdn.sumo.mozilla.net/uploads/images/2018-05-29-16-11-09-35ae10.png" width="400"></center> To manually trigger an update, use the method in this article: [[Update Firefox to the latest version]]. Your Firefox identified itself as version 58, and the current version is 60.
cor-el
  • Top 10 Contributor
  • Moderator
17344 giải pháp 156782 câu trả lời
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Giải pháp được chọn

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware.

  • only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page.
  • plugins should only be updated via the plugin itself or by visiting the home page of the plugin.

See also:

If you get a pop-up message asking to update Firefox or plugins or scanning for malware then such a message is likely a scam and you should NEVER respond to such an alert to avoid getting infected with malware. *only update Firefox via "Help -> About" or by downloading and installing Firefox from the Mozilla server and never via a pop-up or link on a web page. *plugins should only be updated via the plugin itself or by visiting the home page of the plugin. See also: *https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update