Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Video issue on twitch/youtube

  • 5 trả lời
  • 2 gặp vấn đề này
  • 129 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Hello, i have a problem with Firefox, i watch many stream / video while gaming, the video start shaking back and isn't smooth at all . It usually start happen when i launch a game and the cpu have a big load. I haven't this issue with chrome or edge. It happen on twitch and YouTube. I love Firefox but i can't use it for that issue, very frustrating for me.

I recorded the issue: https://vimeo.com/268910891

Tất cả các câu trả lời (5)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

i have the issue with a fresh install too, maybe it's an hardware accelleration issue, but my cpu hit hard without hw acccelaration, video + gaming. isn't a solution but a workaround. i prefer stay with another browser instead disable hw acceleration. Thank you for answering anyway.

My rig: i5 4670 1060 6gb 16gb ram

more options

Did you change your hardware acceleration settings in FF to see what happens.

more options

I have the exact same issue as in the video, and for some reason it only started popping up recently, on my old rig as well as my new one.

My new rig is a i5 8600K, 16Gb DDR4 and a 1060 6Gb, so it should definitely be able to handle whatever Firefox can throw at it, yet I've read about fairly many people having this exact same issue, and nothing has been done to try and find the bug. Because it is a bug.

Disabling hardware acceleration causes videos to lose quality. Dark scenes become stripey, and that's not something you should just 'accept'.

Mozilla, please fix. I hate Chrome slightly more than Firefox with this bug.

more options

I called for more help.