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Firefox won't install

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Had trouble with FF.Had to uninstall via Task manager.When i tried a new version it sould not install -told me to restart "To complete previous uninstall of FF" -but when rebooted no sign of any version. i really like FF and all my favourites and bookmarks are already here in my profile. Any help appreciated. Brian

Had trouble with FF.Had to uninstall via Task manager.When i tried a new version it sould not install -told me to restart "To complete previous uninstall of FF" -but when rebooted no sign of any version. i really like FF and all my favourites and bookmarks are already here in my profile. Any help appreciated. Brian

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Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/49.0.2623.112 Safari/537.36

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FredMcD
  • Top 10 Contributor
4347 giải pháp 61136 câu trả lời
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Let’s do a full clean re-install;

Download Firefox For All languages And Systems {web link}

However, for Win XP; Firefox; Extended Support Release {web link} ESR Notes System Requirements


Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove the profiles folder.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Let’s do a full clean re-install; [http://www.mozilla.org/en-US/firefox/all/ Download Firefox For All languages And Systems] {web link} However, for Win XP; [https://www.mozilla.org/en-US/firefox/organizations/ Firefox; Extended Support Release] {web link} [https://www.mozilla.org/en-US/firefox/organizations/notes/ ESR Notes] [https://www.mozilla.org/en-US/firefox/organizations/system-requirements/ System Requirements] Save the file. Then '''Close Firefox. ''' Using your file browser, open the '''Programs Folder''' on your computer. '''Windows: ''' C:\Program Files C:\Program Files (x86) '''Mac: ''' Open the ''' "Applications" ''' folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac '''Linux: ''' Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any '''Mozilla''' or '''Firefox''' program folders. Do not remove the '''Mozilla Thunderbird''' folder if there is one. '''Do Not''' remove the profiles folder. After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your '''Computer''' in safe mode and try again. http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia

Người tạo câu hỏi

Thanks for helping,but tried to follow your advice, then downloaded FF. Icon appears and show up in programmes,but won't open. Haven't tried this safe mode -bit scaring.

Thanks for helping,but tried to follow your advice, then downloaded FF. Icon appears and show up in programmes,but won't open. Haven't tried this safe mode -bit scaring.
FredMcD
  • Top 10 Contributor
4347 giải pháp 61136 câu trả lời
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https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

Người tạo câu hỏi

Fred, For getting int safe mode the three lines on right, help, etc are surely on FF home page. i can't get a home page -just have icon -when I click icon nothing happens.

Fred, For getting int safe mode the three lines on right, help, etc are surely on FF home page. i can't get a home page -just have icon -when I click icon nothing happens.
FredMcD
  • Top 10 Contributor
4347 giải pháp 61136 câu trả lời
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Did you do the reinstall as I instructed above?

Did you do the reinstall as I instructed above?
cor-el
  • Top 10 Contributor
  • Moderator
17781 giải pháp 160842 câu trả lời
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Try to run the Firefox program once as Administrator (right-click: Run as Administrator).

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).