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Is firefoxsupport.com a scam?

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Had a phone conservation with this company but after awhile it seemed not the place to get Firefox support. Anyone have any info on this site?

Had a phone conservation with this company but after awhile it seemed not the place to get Firefox support. Anyone have any info on this site?

Giải pháp được chọn

There are a number of support options.

Besides this forum there is Mozilla newsgroups, irc.mozilla.org with channels like #firefox and the long running independent forums.mozillazine.org as a option also.

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Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 29.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:58.0) Gecko/20100101 Firefox/58.0

Thông tin chi tiết

jscher2000
  • Top 10 Contributor
8577 giải pháp 70121 câu trả lời
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This domain was registered anonymously, so the operator is not clear. It shares its 877 number with iphonesupport.net, which also is registered anonymously. It shares its 888 number with microsoftsupports.net, aolcustomerservice.co, and others. So they seem to rely on deception to attract business.

https://www.mozilla.org/legal/fraud-report/

This domain was registered anonymously, so the operator is not clear. It shares its 877 number with iphonesupport''.''net, which also is registered anonymously. It shares its 888 number with microsoftsupports''.''net, aolcustomerservice''.''co, and others. So they seem to rely on deception to attract business. https://www.mozilla.org/legal/fraud-report/
James
  • Moderator
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spamfinder said

Had a phone conservation with this company but after awhile it seemed not the place to get Firefox support. Anyone have any info on this site?

https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams

Mozilla the company that makes Firefox has no connections with this third-party site claiming to be a Firefox support service.

Besides some short lived experiments with third-party support options long ago, Mozilla does not have any one of one support options by phone, chat, or email whether official or by a third-party.

Report this Fake Firefox support site at https://www.mozilla.org/about/legal/fraud-report/

''spamfinder [[#question-1211849|said]]'' <blockquote> Had a phone conservation with this company but after awhile it seemed not the place to get Firefox support. Anyone have any info on this site? </blockquote> https://support.mozilla.org/en-US/kb/avoid-and-report-mozilla-tech-support-scams Mozilla the company that makes Firefox has '''no connections''' with this third-party site claiming to be a Firefox support service. Besides some short lived experiments with third-party support options long ago, Mozilla does '''not''' have any one of one support options by phone, chat, or email whether official or by a third-party. Report this Fake Firefox support site at https://www.mozilla.org/about/legal/fraud-report/
James
  • Moderator
1593 giải pháp 11223 câu trả lời
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Giải pháp được chọn

There are a number of support options.

Besides this forum there is Mozilla newsgroups, irc.mozilla.org with channels like #firefox and the long running independent forums.mozillazine.org as a option also.

There are a number of support options. Besides this forum there is [https://www.mozilla.org/en-US/about/forums/ Mozilla newsgroups], [https://wiki.mozilla.org/IRC irc.mozilla.org] with channels like #firefox and the long running independent forums.mozillazine.org as a option also.