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Lost all data after regular update

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  • 1 gặp vấn đề này
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My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

Giải pháp được chọn

Just resolved the problem by creating a new profile. Digging into Windows system I was able to acces firefox appdata file and the previous profile was there, so I copied all the info to the new profile and set it up as defult. That was tough Mozilla!

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I already looked for tha folder and it is no where within the system :(

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Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?

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FredMcD said

Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?

Just one profile :(

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Giải pháp được chọn

Just resolved the problem by creating a new profile. Digging into Windows system I was able to acces firefox appdata file and the previous profile was there, so I copied all the info to the new profile and set it up as defult. That was tough Mozilla!

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That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

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FredMcD said

That was very good work. Well done. Please flag your last post as Solved Problem so others will know. I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox. Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup. If you do this each day, you will not lose much data. This should be done with Firefox Closed. Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

Thanx for your help, I will back up that way indeed :)