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firefox 57 is crashing

Được đăng

The update to Firefox 57 Freezes, Crashes and is extremely slow. Running Windows 8.1. Reverting to Firefox 56 resolves the issues, and works fine. There seems to be no direct contact to FF for support, and the "contact us" is a "do-loop" to nowhere. I tried feedback :( using Firefox 57 -- after 5 mins, I had typed 10 words.

The update to Firefox 57 Freezes, Crashes and is extremely slow. Running Windows 8.1. Reverting to Firefox 56 resolves the issues, and works fine. There seems to be no direct contact to FF for support, and the "contact us" is a "do-loop" to nowhere. I tried feedback :( using Firefox 57 -- after 5 mins, I had typed 10 words.

Giải pháp được chọn

You really need to update your Video Card Drivers for Intel® HD Graphics 4000 as are from driverDate: 8-17-2015 https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 also https://www.intel.com/content/www/us/en/support/detect.html

Seems there is a few issues with the drivers, possible too old and or corrupted. Old drivers really cause a range of issues.

So might want to do that. If decide to try again : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 27.0 r0

Ứng dụng

  • Firefox 55.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.2; WOW64; rv:55.0) Gecko/20100101 Firefox/55.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/55.0/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 3.0.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Flash and Video Download 3.0 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • Norton Identity Safe 5.0.0.347 (idsafe@norton.com)
  • Norton Security Toolbar 2017.11.0.1 ({C1A2A613-35F1-4FCF-B27F-2840527B6556})
  • SafeSearch Incognito 4.66 (@oiboijdjfj)
  • IBM Security Rapport 1.4 (rapportext@trusteer.com) (không hoạt động)
  • PC Matic 1.01 (noreply@pcpitstop.com) (không hoạt động)
  • Skype Click to Call 7.4.0.9058 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2:
  • adapterDeviceID: 0x0166
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 397717aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.3.9600.18696
  • driverDate: 8-17-2015
  • driverDate2:
  • driverVersion: 10.18.10.4276
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'unavailable', u'description': u'GPU Process', u'log': [{u'status': u'unavailable', u'message': u'Multi-process mode is not enabled', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'unavailable', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'unavailable', u'message': u"Build doesn't include WebRender", u'type': u'runtime'}], u'name': u'WEBRENDER'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'skia', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webgl1DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_frag_depth EXT_shader_texture_lod EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc MOZ_WEBGL_depth_texture
  • webgl1Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c87a) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • webgl2DriverExtensions: GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object
  • webgl2Extensions: EXT_color_buffer_float EXT_texture_filter_anisotropic EXT_disjoint_timer_query MOZ_debug OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context MOZ_WEBGL_lose_context MOZ_WEBGL_compressed_texture_s3tc
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0 (ANGLE 2.1.0.dec065540d5f)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 000000000000c87a) EGL_VERSION: 1.4 (ANGLE 2.1.0.dec065540d5f) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture_nv12 EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Có
Moses
  • Moderator
459 giải pháp 3607 câu trả lời
Được đăng

Clicking Contact Mozilla will more than likely send you here. Mozilla offers no phone, email or live chat support. This is the official support forum for Mozilla products.

To get more information on your crashes, please send over the latest crash reports.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.


To improve performance, please consider switching over to uBlock Origin over AdBlock Plus as it is lower on resources.

Clicking Contact Mozilla will more than likely send you here. Mozilla offers no phone, email or live chat support. This is the official support forum for Mozilla products. To get more information on your crashes, please send over the latest crash reports. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. ---- To improve performance, please consider switching over to uBlock Origin over AdBlock Plus as it is lower on resources.

Câu trả lời hữu ích

Thanks for the reply. However, 57 is so slow that I have to close it with task manager. Trying to navigate to simple things is impossible. I had to load another browser just to get to the forum.

Therefore, I can't send any reports from FF 57.0. Totally does not function.

Thanks for the reply. However, 57 is so slow that I have to close it with task manager. Trying to navigate to simple things is impossible. I had to load another browser just to get to the forum. Therefore, I can't send any reports from FF 57.0. Totally does not function.
Shadow110 1072 giải pháp 14836 câu trả lời
Được đăng

Giải pháp được chọn

You really need to update your Video Card Drivers for Intel® HD Graphics 4000 as are from driverDate: 8-17-2015 https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 also https://www.intel.com/content/www/us/en/support/detect.html

Seems there is a few issues with the drivers, possible too old and or corrupted. Old drivers really cause a range of issues.

So might want to do that. If decide to try again : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved.

Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed.

Please let us know if this solved your issue or if need further assistance.

You really need to update your Video Card Drivers for Intel® HD Graphics 4000 as are from driverDate: 8-17-2015 https://downloadcenter.intel.com/product/81499/Intel-HD-Graphics-4000 also https://www.intel.com/content/www/us/en/support/detect.html Seems there is a few issues with the drivers, possible too old and or corrupted. Old drivers really cause a range of issues. So might want to do that. If decide to try again : Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. Reinstall with Current Release Firefox 57.0 with a Full Version Installer https://www.mozilla.org/firefox/all/ Note : Legacy Extensions will be disabled and or removed. Please let us know if this solved your issue or if need further assistance.

Người tạo câu hỏi

The update to the Microsoft Graphics Driver fixed the issue. Even though OEM driver was at the latest available, it didn't function with FF57. I reloaded the Driver per the instructions using FF 56, verified the pc worked, and then upgraded again to FF57. FF57 is now working. I am beginning to customize.

Thanks for the prompt help. It appears to be fixed.

The update to the Microsoft Graphics Driver fixed the issue. Even though OEM driver was at the latest available, it didn't function with FF57. I reloaded the Driver per the instructions using FF 56, verified the pc worked, and then upgraded again to FF57. FF57 is now working. I am beginning to customize. Thanks for the prompt help. It appears to be fixed.
vegdelicious 0 giải pháp 3 câu trả lời
Được đăng

I Use LINUX. Your perveted update to Firefox 57 destroyed ALL MY ADD ONS ... INCLUDING THE ONE THAT IS CRUCIAL TO ME WHICH WAS THE ADD ON THAT RESTORED THE CLASSICAL FIREFOX.. HOW CAN A COMPANY DESTROY ALL THE ADD ONS .. ALL THE CUSTOMIZATION .. I HAVE TO SAY THAT YOU WANT TO COMPLETELY WIPE OUT FIREFOX... IF YOU WANTED TO UPGRADE YOUR FIREFOX .. YOU IN THE BETA STAGE MANAGE TO HAVE THE ADD ONS UPDATED FIRST.. YOU DONT RELEASE A NEW UPDATE WITHOUT THE ADD ONS UPDATE IN BETA STAGE.......

WITH YOUR UPDATE TO FIREFOX 57 YOU HAVE SUCCESSFULLY DESTROYED MY FIREFOX WHICH WASN'T YOURS TO DESTROY ..

I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL  I AM SO HAPPY .. IT HAS THE CLASSICAL FIREFOX  VINTAGE LOOK .. AND ALL MY ADD ONS WORK... I AM TRULY HAPPY AGAIN....
I Use LINUX. Your perveted update to Firefox 57 destroyed ALL MY ADD ONS ... INCLUDING THE ONE THAT IS CRUCIAL TO ME WHICH WAS THE ADD ON THAT RESTORED THE CLASSICAL FIREFOX.. HOW CAN A COMPANY DESTROY ALL THE ADD ONS .. ALL THE CUSTOMIZATION .. I HAVE TO SAY THAT YOU WANT TO COMPLETELY WIPE OUT FIREFOX... IF YOU WANTED TO UPGRADE YOUR FIREFOX .. YOU IN THE BETA STAGE MANAGE TO HAVE THE ADD ONS UPDATED FIRST.. YOU DONT RELEASE A NEW UPDATE WITHOUT THE ADD ONS UPDATE IN BETA STAGE....... WITH YOUR UPDATE TO FIREFOX 57 YOU HAVE SUCCESSFULLY DESTROYED MY FIREFOX WHICH WASN'T YOURS TO DESTROY .. I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL I AM SO HAPPY .. IT HAS THE CLASSICAL FIREFOX VINTAGE LOOK .. AND ALL MY ADD ONS WORK... I AM TRULY HAPPY AGAIN....
vegdelicious 0 giải pháp 3 câu trả lời
Được đăng

WITH YOUR UPDATE TO FIREFOX 57 YOU HAVE SUCCESSFULLY DESTROYED MY FIREFOX WHICH WASN'T YOURS TO DESTROY ..ALLL ADD ONS ARE GONE

I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL  I AM SO HAPPY .. IT HAS THE CLASSICAL FIREFOX  VINTAGE LOOK .. AND ALL MY ADD ONS WORK... I AM TRULY HAPPY AGAIN....
WITH YOUR UPDATE TO FIREFOX 57 YOU HAVE SUCCESSFULLY DESTROYED MY FIREFOX WHICH WASN'T YOURS TO DESTROY ..ALLL ADD ONS ARE GONE I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL I AM SO HAPPY .. IT HAS THE CLASSICAL FIREFOX VINTAGE LOOK .. AND ALL MY ADD ONS WORK... I AM TRULY HAPPY AGAIN....
vegdelicious 0 giải pháp 3 câu trả lời
Được đăng

I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL I AM SO HAPPY . IT HAS THE CLASSICAL FIREFOX VINTAGE LOOK .AND ALL MY ADD ONS WORK. I AM TRULY HAPPY AGAIN...

I HAVE NOW SWITCHED TO PALEMOON WEB BROWSER..IT IS THE CLASSICAL FIREFOX WITH THAT GORGEOUS LOOK AND FEEL I AM SO HAPPY . IT HAS THE CLASSICAL FIREFOX VINTAGE LOOK .AND ALL MY ADD ONS WORK. I AM TRULY HAPPY AGAIN...
Moses
  • Moderator
459 giải pháp 3607 câu trả lời
Được đăng

Closing due to it being solved and to prevent further nuisances.

Closing due to it being solved and to prevent further nuisances.