Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

MozCrashReason: MOZ_CRASH() EXCEPTION_BREAKPOINT

  • 6 trả lời
  • 2 gặp vấn đề này
  • 12 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

New computer Firefox crash report MozCrashReason: MOZ_CRASH() https://crash-stats.mozilla.com/report/index/e775c995-d75a-4b6d-b19f-10cee1170512

installed ram available 15.9 GB 31 % reserved for individual processes 1% CPU used

New computer Firefox crash report MozCrashReason: MOZ_CRASH() https://crash-stats.mozilla.com/report/index/e775c995-d75a-4b6d-b19f-10cee1170512 installed ram available 15.9 GB 31 % reserved for individual processes 1% CPU used

Tất cả các câu trả lời (6)

more options

That is an OOM (out-of-memory) crash report where not enough free contiguous memory is available.

  • SystemMemoryUsePercentage: 46
  • OOMAllocationSize: 65536
  • Available Virtual Memory: 169,107,456 bytes (161.27 MB)

Maybe try to disable this Kaspersky extension that shows in the crash report:

  • light_plugin_F6F079488B53499DB99380A7E11A93F6@kaspersky.com

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

more options
more options

Your memory is quite fragmentated. Firefox is unable to allocate another block of this size.

Try to install 64-bit Firefox, maybe it helps.

Được chỉnh sửa bởi TyDraniu vào

more options

Memory has 0% fragmentation. What part of crash report indicated fragmentation? new reports : bp-0a62504e-71da-469b-bb94-b13611170518

bp-b027d77b-8540-490a-809a-d9f981170515

bp-9e32b22f-775d-4371-9b0a-de2ad1170514 bp-29308bd6-c8c5-4e17-86a2-f23740170513 bp-036f8912-7dcf-4b2f-9b8c-aa09c1170513

more options

rflexible said

What part of crash report indicated fragmentation?

Its name: OOM small.


Address space fragmentation is a big issue in 32-bit Firefox. For users running a 32-bit Firefox on 32-bit Windows there's only 2GB of usable address space available. For users running 32-bit Firefox on 64-bit Windows there's 4GB of usable address space, but fragmentation is still an issue. And you ending with 10% of it; it has to be fragmented.

more options

https://crash-stats.mozilla.com/report/index/0a62504e-71da-469b-bb94-b13611170518 Total Virtual Memory 4,294,836,224 bytes (4 GB) Available Virtual Memory 401,408,000 bytes (382.81 MB) Available Physical Memory 8,707,788,800 bytes (8.11 GB)

System Memory Use Percentage 48 OOM Allocation Size 2 bytes (this is weird)

Looks that "Available Virtual Memory" is that low data can no longer be swapped to the pagefile and thus even a 2 bytes allocation is failing.