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"Save As" and "Open" windows will not open in Firefox.

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This is a recent problem. Whenever I want to save a picture from the web or upload a document from my computer to the web, I have been unable to do so because the respective windows won't open. For the saving pictures, I would right click and select "Save Images As" but nothing will happen. The window I want won't pop up. The same happens when I try to upload a document from my computer (such as a resume for a job application I'm trying to complete); I would click on the "browse" button but no window will appear, no matter how many times I click the button.

This problem is ONLY with Firefox. I'm not encountering this problem with any other web browser (Safari, Chrome, etc). My operating system is Windows 7. I don't know what the exact problem is or how to fix it. I'm not that computer savvy. I think it may have something to do with the new version because I've encountered this problem after I've installed the latest version of Firefox a few days ago.

This is a recent problem. Whenever I want to save a picture from the web or upload a document from my computer to the web, I have been unable to do so because the respective windows won't open. For the saving pictures, I would right click and select "Save Images As" but nothing will happen. The window I want won't pop up. The same happens when I try to upload a document from my computer (such as a resume for a job application I'm trying to complete); I would click on the "browse" button but no window will appear, no matter how many times I click the button. This problem is ONLY with Firefox. I'm not encountering this problem with any other web browser (Safari, Chrome, etc). My operating system is Windows 7. I don't know what the exact problem is or how to fix it. I'm not that computer savvy. I think it may have something to do with the new version because I've encountered this problem after I've installed the latest version of Firefox a few days ago.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Shockwave Flash 25.0 r0

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:53.0) Gecko/20100101 Firefox/53.0

Thông tin chi tiết

Moses
  • Moderator
459 giải pháp 3607 câu trả lời
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Duplicate of https://support.mozilla.org/en-US/questions/1158029