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Firefox crashes

  • 5 trả lời
  • 1 gặp vấn đề này
  • Trả lời mới nhất được viết bởi FredMcD

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bp-48f071a5-8445-4013-a2d6-8ef732151006

Tất cả các câu trả lời (5)

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We couldn't find the Crash ID you're after

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29
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2bfbb177-bc9c-416b-800a-6cd06b8317f8 bp-064ca28e-00dc-4a03-a00e-eb8622170131

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If a line on the about:crashes page doesn't start with "bp-" then click the line to submit the report and the link will be updated and gets a "bp-" prefix if the report is submitted successfully. Please do not add the "bp-" prefix yourself.

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Product Firefox Release Channel release Version 50.1.0 Build ID 20161208153507 OS Windows 7 OS Version 6.1.7601 Service Pack 1

bp-064ca28e-00dc-4a03-a00e-eb8622170131 Signature: IPCError-browser | ShutDownKill

Attention Suno's there are 40 related bug reports

EMET.dll = Microsoft Corporation

OS_PLUGIN.DLL = Trojan Program

os_plugin.dll = Digital Guardian = Verdasys, Inc

ame_outlooksensor.dll = Digital Guardian

ae_mailsensor_plugin.dll = Digital Guardian

dgapi.dll = Digital Guardian = Verdasys, Inc

Sensor.dll = ThinkVantage Active Protection System

AE_Agent_Plugin.dll = Digital Guardian

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Are you using more than one protection program? That may cause issues.


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.