X
Nhấn vào đây để đến phiên bản di động của trang web.

Diễn đàn trợ giúp

firefox will not open any wed pages

Được đăng

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build.

app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA

Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge

MozReview-Commit-ID: HjPVSrennPL

2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

After Firefox update to Ver 50 / 50.1 it will not open any Web pages, sits there with no error message and dose nothing. Chrome, Edge and IE all work. If I refresh Firefox it will work correctly but at the next restart it dose nothing. After reading many help forums I have down load and run the Mozregession tool. this is the result of the last tested build. app_name: firefox build_date: 2016-12-29 21:58:26.147000 build_file: C:\Users\User\.mozilla\mozregression\persist\79ef93672445--mozilla-central--firefox-53.0a1.en-US.win32.zip build_type: inbound build_url: https://queue.taskcluster.net/v1/task/Bre8MQlMQjCLuH9Xyv--dA/runs/0/artifacts/public%2Fbuild%2Ffirefox-53.0a1.en-US.win32.zip changeset: 79ef936724454728beeeba41fb76a61d02c7c226 pushlog_url: https://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=79ef936724454728beeeba41fb76a61d02c7c226&tochange=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a repo_name: mozilla-central repo_url: https://hg.mozilla.org/mozilla-central task_id: Bre8MQlMQjCLuH9Xyv--dA Note the tool stoped here. 2016-12-31T16:28:04: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:05: INFO : [Child 7168] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : [GPU 6360] WARNING: pipe error: 109: file c:/builds/moz2_slave/m-cen-w32-00000000000000000000/build/src/ipc/chromium/src/chrome/common/ipc_channel_win.cc, line 346 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:06: INFO : ###!!! [Child][MessageChannel::SendAndWait] Error: Channel error: cannot send/recv 2016-12-31T16:29:06: INFO : 2016-12-31T16:29:08: INFO : Narrowed inbound regression window from [111f1171, 6f63f95e] (3 revisions) to [79ef9367, 6f63f95e] (2 revisions) (~1 steps left) 2016-12-31T16:29:08: DEBUG : Starting merge handling... 2016-12-31T16:29:08: DEBUG : Using url: https://hg.mozilla.org/mozilla-central/json-pushes?changeset=6f63f95e28ffc05c0d2f5ef6cd6e05905fe8ea5a&full=1 2016-12-31T16:29:09: DEBUG : Found commit message: Merge autoland to m-c, a=merge MozReview-Commit-ID: HjPVSrennPL 2016-12-31T16:29:09: DEBUG : This is a merge from autoland 2016-12-31T16:29:09: DEBUG : Got exception 2016-12-31T16:29:48: INFO : Stopped

Giải pháp được chọn

After many hours trying to get FireFox to work, I have finally had succeed. I uninstall FireFox, then deleted all left over files from “Programfiles/Mozilla firefox. Then reinstall firefox and waited to it update plugins.

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393

Thông tin chi tiết

Application Basics
------------------
Name: Firefox
Version: 50.1.0
Build ID: 20161208153507
Update Channel: release
User Agent: Mozilla/5.0 (Windows NT 6.1; rv:50.0) Gecko/20100101 Firefox/50.0
OS: Windows_NT 6.1
Multiprocess Windows: 1/1 (Enabled by default)
Safe Mode: false
Crash Reports for the Last 3 Days
---------------------------------
All Crash Reports
Extensions
----------
Name: Application Update Service Helper
Version: 1.0
Enabled: true
ID: aushelper@mozilla.org
Name: Multi-process staged rollout
Version: 1.5
Enabled: true
ID: e10srollout@mozilla.org
Name: Pocket
Version: 1.0.5
Enabled: true
ID: firefox@getpocket.com
Name: Web Compat
Version: 1.0
Enabled: true
ID: webcompat@mozilla.org
Name: Avast Online Security
Version: 12.0.88
Enabled: false
ID: wrc@avast.com
Name: Avast SafePrice
Version: 10.3.5.39
Enabled: false
ID: sp@avast.com
Graphics
--------
Features
Compositing: Direct3D 11
Asynchronous Pan/Zoom: wheel input enabled
WebGL Renderer: Google Inc. -- ANGLE (AMD Radeon HD 5700 Series Direct3D11 vs_5_0 ps_5_0)
WebGL2 Renderer: (no info)
Hardware H264 Decoding: No; D3D11 blacklisted with DLL atidxx32.dll (8.17.10.625); CreateQuery failed with error 8876086C
Audio Backend: wasapi
Direct2D: true
DirectWrite: true (10.0.14393.351)
GPU #1
Active: Yes
Description: AMD Radeon HD 5700 Series
Vendor ID: 0x1002
Device ID: 0x68b8
Driver Version: 15.201.1151.1008
Driver Date: 11-4-2015
Drivers: aticfx32 aticfx32 aticfx32 amdxc32 atiumdag atidxx32 atiumdva
Subsys ID: 00000000
RAM: 1024
Diagnostics
ClearType Parameters: DISPLAY1 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ] DISPLAY2 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ]
AzureCanvasAccelerated: 0
AzureCanvasBackend: direct2d 1.1
AzureContentBackend: direct2d 1.1
AzureFallbackCanvasBackend: cairo
ClearType Parameters: DISPLAY1 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ] DISPLAY2 [ Gamma: 2.2 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 400 ]
Decision Log
D3D9_COMPOSITING:
disabled by default: Disabled by default
Important Modified Preferences
------------------------------
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size.first_run: false
browser.cache.frecency_experiment: 2
browser.download.importedFromSqlite: true
browser.places.smartBookmarksVersion: 8
browser.sessionstore.upgradeBackup.latestBuildID: 20161208153507
browser.startup.homepage: about:welcomeback|https://www.google.com.au/
browser.startup.homepage_override.buildID: 20161208153507
browser.startup.homepage_override.mstone: 50.1.0
browser.tabs.remote.autostart.2: true
browser.tabs.warnOnClose: false
extensions.lastAppVersion: 50.1.0
gfx.crash-guard.d3d11layers.appVersion: 50.1.0
gfx.crash-guard.d3d11layers.deviceID: 0x68b8
gfx.crash-guard.d3d11layers.driverVersion: 15.201.1151.1008
gfx.crash-guard.d3d11layers.feature-d2d: true
gfx.crash-guard.d3d11layers.feature-d3d11: true
gfx.crash-guard.status.d3d11layers: 2
gfx.crash-guard.status.d3d9video: 2
media.gmp-eme-adobe.abi: x86-msvc-x86
media.gmp-eme-adobe.lastUpdate: 1483174193
media.gmp-eme-adobe.version: 17
media.gmp-gmpopenh264.abi: x86-msvc-x86
media.gmp-gmpopenh264.lastUpdate: 1483174194
media.gmp-gmpopenh264.version: 1.6
media.gmp-manager.buildID: 20161208153507
media.gmp-manager.lastCheck: 1483174190
media.gmp-widevinecdm.abi: x86-msvc-x86
media.gmp-widevinecdm.lastUpdate: 1483174198
media.gmp-widevinecdm.version: 1.4.8.903
media.gmp.storage.version.observed: 1
media.hardware-video-decoding.failed: false
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.history.expiration.transient_current_max_pages: 104858
plugin.disable_full_page_plugin_for_types: application/pdf
plugin.importedState: true
security.sandbox.content.tempDirSuffix: {6db8478f-74f9-4197-a865-22223d2aacad}
ui.osk.debug.keyboardDisplayReason: IKPOS: Touch screen not found.
Important Locked Preferences
----------------------------
Places Database
---------------
JavaScript
----------
Incremental GC: true
Accessibility
-------------
Activated: false
Prevent Accessibility: 0
Library Versions
----------------
NSPR
Expected minimum version: 4.12
Version in use: 4.12
NSS
Expected minimum version: 3.26.2
Version in use: 3.26.2
NSSSMIME
Expected minimum version: 3.26.2
Version in use: 3.26.2
NSSSSL
Expected minimum version: 3.26.2
Version in use: 3.26.2
NSSUTIL
Expected minimum version: 3.26.2
Version in use: 3.26.2
Experimental Features
---------------------
Sandbox
-------
Content Process Sandbox Level: 1

FredMcD
  • Top 10 Contributor
4266 giải pháp 59821 câu trả lời
Được đăng

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again; * Make sure your Internet security software is up-to-date (i.e. you are running the latest version). * Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see '''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}

Người tạo câu hỏi

Thanks for your reply. both of the above items I have tried a number of times without success. Have also tried the following:- Rolling back to Ver 49. New clean install. Starting with addons disabled. Starting in safe mode. Disabling ivp 6.

The only way I can make it work is to refresh Firefox, but it fails at the next start.

Thanks for your reply. both of the above items I have tried a number of times without success. Have also tried the following:- Rolling back to Ver 49. New clean install. Starting with addons disabled. Starting in safe mode. Disabling ivp 6. The only way I can make it work is to refresh Firefox, but it fails at the next start.

Được chỉnh sửa bởi User-for-years vào

FredMcD
  • Top 10 Contributor
4266 giải pháp 59821 câu trả lời
Được đăng

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Giải pháp được chọn

After many hours trying to get FireFox to work, I have finally had succeed. I uninstall FireFox, then deleted all left over files from “Programfiles/Mozilla firefox. Then reinstall firefox and waited to it update plugins.

After many hours trying to get FireFox to work, I have finally had succeed. I uninstall FireFox, then deleted all left over files from “Programfiles/Mozilla firefox. Then reinstall firefox and waited to it update plugins.

Được chỉnh sửa bởi User-for-years vào

FredMcD
  • Top 10 Contributor
4266 giải pháp 59821 câu trả lời
Được đăng

That was very good work. Well done.

That was very good work. Well done.