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Firefox 50.1.0 having issues

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I'm using Firefox 50.1.0 on a Windows 10 Home edition laptop version 10.0.14393 Build 14393. I have Flash 24,0,0,186 installed and Java 8 update 111. I noticed Firefox being slow on a lot of video sites (other than youtube). I have done everything I can think of from uninstalling Firefox, doing the refresh firefox thing, using the profile manager thing to delete my profile and make a new one. I deleted all firefox folders I could find with my profile data in it and reinstalled firefox.... nothing has helped. My problems are... 1. I get that annoying spinning circle thing. 2. When I try cycling tabs using the Ctrl + tab option it looks different. I don't like it. 3. Google maps will load, but when I click the icon to get directions from Point A to Point B and hit enter it never loads any results. (works fine in IE 11 I just checked)

I'm not sure what the problem is, but Firefox doesn't seem near as fast as it used to. My computer works fine when not using it, like everything else seems normal. But when using Firefox lately it's just slow/laggy/annoying.

I know Firefox doesn't normally behave this way though. I also notice under task manager everytime I open firefox it has 2 listed. For example when I open task manager and click the processes tab firefox is listed under the apps section once using 130mb, and then listed under background processes once using 207mb. Or if I click details it's also listed twice One PID is 6428 and the other is 2632. One is using 126K and the other one is at 181K. I know the two processes may be normal because I am aware it may be using one of them for sandboxing or whatever? My laptop has 8gb of ram so I know that's not the issue. Like I said all of the other applications seem to be working like they normally do. Just currently not firefox ): I really dislike IE, always have, and have always liked firefox ever since I knew it existed, so it'd be great if someone could help me fix it. I know the issue may not be firefox itself, but maybe something it's using? I tried uninstalling and reinstalling flash along with java, but that hasn't helped. Please see the pictures I attached, thank you to those for taking their time to help people like me haha! Note: Yes I have tried clearing cookies, cache, etc. it didn't help. I'm also fine with providing any needed logs to assist in troubleshooting. Just tell me where to locate them or what commands to use to get to them. I know firefox has menu things that tell about it's settings and whatnot but I'm not sure how to get to them.

I'm using Firefox 50.1.0 on a Windows 10 Home edition laptop version 10.0.14393 Build 14393. I have Flash 24,0,0,186 installed and Java 8 update 111. I noticed Firefox being slow on a lot of video sites (other than youtube). I have done everything I can think of from uninstalling Firefox, doing the refresh firefox thing, using the profile manager thing to delete my profile and make a new one. I deleted all firefox folders I could find with my profile data in it and reinstalled firefox.... nothing has helped. My problems are... 1. I get that annoying spinning circle thing. 2. When I try cycling tabs using the Ctrl + tab option it looks different. I don't like it. 3. Google maps will load, but when I click the icon to get directions from Point A to Point B and hit enter it never loads any results. (works fine in IE 11 I just checked) I'm not sure what the problem is, but Firefox doesn't seem near as fast as it used to. My computer works fine when not using it, like everything else seems normal. But when using Firefox lately it's just slow/laggy/annoying. I know Firefox doesn't normally behave this way though. I also notice under task manager everytime I open firefox it has 2 listed. For example when I open task manager and click the processes tab firefox is listed under the apps section once using 130mb, and then listed under background processes once using 207mb. Or if I click details it's also listed twice One PID is 6428 and the other is 2632. One is using 126K and the other one is at 181K. I know the two processes may be normal because I am aware it may be using one of them for sandboxing or whatever? My laptop has 8gb of ram so I know that's not the issue. Like I said all of the other applications seem to be working like they normally do. Just currently not firefox ): I really dislike IE, always have, and have always liked firefox ever since I knew it existed, so it'd be great if someone could help me fix it. I know the issue may not be firefox itself, but maybe something it's using? I tried uninstalling and reinstalling flash along with java, but that hasn't helped. Please see the pictures I attached, thank you to those for taking their time to help people like me haha! Note: Yes I have tried clearing cookies, cache, etc. it didn't help. I'm also fine with providing any needed logs to assist in troubleshooting. Just tell me where to locate them or what commands to use to get to them. I know firefox has menu things that tell about it's settings and whatnot but I'm not sure how to get to them.
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Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.111.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Shockwave Flash 24.0 r0

Ứng dụng

  • Firefox 50.1.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/

Tiện ích mở rộng

  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Bitdefender QuickScan 0.9.9.152 ({e001c731-5e37-4538-a5cb-8168736a2360}) (không hoạt động)
  • Complete YouTube Saver 5.7.27 ({AF445D67-154C-4c69-A17B-7F392BCC36A3}) (không hoạt động)
  • ReloadEvery 45.0.0 ({888d99e7-e8b5-46a3-851e-1ec45da1e644}) (không hoạt động)
  • Video DownloadHelper 6.1.1 ({b9db16a4-6edc-47ec-a1f4-b86292ed211d}) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: AMD Radeon HD 7520G
  • adapterDescription2:
  • adapterDeviceID: 0x9990
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 512
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.351
  • driverDate: 11-4-2015
  • driverDate2:
  • driverVersion: 15.201.1151.1008
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'ApzWheelInput': 1}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon HD 7520G Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
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Câu trả lời hữu ích

Update: Issue #2 is fixed. Turns out opening firefox then clicking tools then options, there is a setting under the "General" spot that says Ctrl + Tab cycles through tabs in recently used order. I unchecked that and it went back to the way I'm used to! As for the other two issues I am trying to look into them myself but haven't found a solution yet. Firefox is still laggy. Pretty much anytime I click a different open tab that annoying gray spinning icon shows up and it has to wait to display anything on any webpage.... even this one as I am typing this update. It's so frustrating. I disabled hardware acceleration for flash player and also unchecked "enable flash in protected mode" and restarted firefox... neither of those helped, maybe it's not flash that's the problem?

Update: Issue #2 is fixed. Turns out opening firefox then clicking tools then options, there is a setting under the "General" spot that says Ctrl + Tab cycles through tabs in recently used order. I unchecked that and it went back to the way I'm used to! As for the other two issues I am trying to look into them myself but haven't found a solution yet. Firefox is still laggy. Pretty much anytime I click a different open tab that annoying gray spinning icon shows up and it has to wait to display anything on any webpage.... even this one as I am typing this update. It's so frustrating. I disabled hardware acceleration for flash player and also unchecked "enable flash in protected mode" and restarted firefox... neither of those helped, maybe it's not flash that's the problem?
FredMcD
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4274 giải pháp 59943 câu trả lời
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See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?


https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration ---------------- Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? ------------------- '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''
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Người tạo câu hỏi

I held shift then double clicked the firefox icon. A window came up asking if I wanted to start in safe mode. I clicked that, firefox opened. I opened a few random tabs... for example one of them is http://www.wikihow.com/Start-Firefox-in-Safe-Mode the page opens fine but when I try scrolling up or down it is very slow/laggy. Firefox being laggy is normally not an issue for me, especially on a page that only has text and pictures. I checked my computer for viruses using microsoft support emergency response tool and it found no issues. I attached the screenshot..

I held shift then double clicked the firefox icon. A window came up asking if I wanted to start in safe mode. I clicked that, firefox opened. I opened a few random tabs... for example one of them is [http://example.com http://www.wikihow.com/Start-Firefox-in-Safe-Mode] the page opens fine but when I try scrolling up or down it is very slow/laggy. Firefox being laggy is normally not an issue for me, especially on a page that only has text and pictures. I checked my computer for viruses using microsoft support emergency response tool and it found no issues. I attached the screenshot..
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I used windows update and it found no updates. I even opened device manager and right clicked my graphics card and clicked "update driver software" and told it to do it automatically. It then responded saying "the best driver software for your device is already installed" it's an AMD Radeon HD 7520G

I used windows update and it found no updates. I even opened device manager and right clicked my graphics card and clicked "update driver software" and told it to do it automatically. It then responded saying "the best driver software for your device is already installed" it's an AMD Radeon HD 7520G
FredMcD
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4274 giải pháp 59943 câu trả lời
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Câu trả lời hữu ích

that1guyyep101 said

I held shift then double clicked the firefox icon.

Just one click is all.

. . . the page opens fine but when I try scrolling up or down it is very slow/laggy.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe websites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

I checked my computer for viruses using microsoft support emergency response tool and it found no issues. I attached the screenshot..

Malware can hide where normal scans can miss them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

''that1guyyep101 [[#answer-948486|said]]'' <blockquote> I held shift then double clicked the firefox icon. </blockquote> Just one click is all. <blockquote> . . . the page opens fine but when I try scrolling up or down it is very slow/laggy. </blockquote> Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' websites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' <blockquote> I checked my computer for viruses using microsoft support emergency response tool and it found no issues. I attached the screenshot.. </blockquote> Malware can hide where normal scans can miss them. Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.
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Người tạo câu hỏi

I have tried starting the computer in safe mode and using firefox for safe websites (this one actually) and using the arrow keys to scroll up/down was slow and it acted laggy. It's working fine now (in normal mode for both windows and firefox) but when I switch tabs using Ctrl + tab it is still doing that gray spinning icon that it's never done before.

So right now I just finished downloading the scanners that I found in the article you provided. I am unable to figure out how to download TDSSKiller from Kaspersky. I used this link https://usa.kaspersky.com/downloads/TDSSKiller But when I fill in the fields and click submit it just goes to https://usa.kaspersky.com/node/34579 and all the boxes are red.... ? In the meantime I'll run the other ones and when they're finished I'll post what was found if anything, thank you :)

I have tried starting the computer in safe mode and using firefox for safe websites (this one actually) and using the arrow keys to scroll up/down was slow and it acted laggy. It's working fine now (in normal mode for both windows and firefox) but when I switch tabs using Ctrl + tab it is still doing that gray spinning icon that it's never done before. So right now I just finished downloading the scanners that I found in the article you provided. I am unable to figure out how to download TDSSKiller from Kaspersky. I used this link https://usa.kaspersky.com/downloads/TDSSKiller But when I fill in the fields and click submit it just goes to https://usa.kaspersky.com/node/34579 and all the boxes are red.... ? In the meantime I'll run the other ones and when they're finished I'll post what was found if anything, thank you :)
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Người tạo câu hỏi

adw cleaner found nothing, mbam found potentially unwanted program (unlocker).. but I installed that and use it. SuperAntiSpyware found 719 adware tracking cookies (I told it to remove all of them) some were for IE but most were for firefox. Would maybe going back to an older version of firefox help? I'm currently using 50.1.0 but I wasn't having these issues on the version before the one I'm using now... If there are any other malware scanners you want me to run or any logs you need let me know!

adw cleaner found nothing, mbam found potentially unwanted program (unlocker).. but I installed that and use it. SuperAntiSpyware found 719 adware tracking cookies (I told it to remove all of them) some were for IE but most were for firefox. Would maybe going back to an older version of firefox help? I'm currently using 50.1.0 but I wasn't having these issues on the version before the one I'm using now... If there are any other malware scanners you want me to run or any logs you need let me know!

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cor-el
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  • Moderator
17591 giải pháp 159130 câu trả lời
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You can check for problems with preferences.

Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases.

You can use this button to go to the current Firefox profile folder:

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can check for problems with preferences. Delete possible user.js and numbered prefs-##.js files and rename/remove the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in current Firefox releases. *http://kb.mozillazine.org/Preferences_not_saved *http://kb.mozillazine.org/Resetting_preferences You can use this button to go to the current Firefox profile folder: *Help -> Troubleshooting Information -> Profile Directory:<br>Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder *http://kb.mozillazine.org/Profile_folder_-_Firefox You can open the <b>about:config</b> page via the location/address bar. You can accept the warning and click "I'll be careful" to continue. *http://kb.mozillazine.org/about:config
FredMcD
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Install an older version of Firefox {web link} Be sure to read everything here.

If you still want to downgrade, look under "I still want to downgrade" Click the Directory of other versions and languages link Look for the directory of the version that you want. But remember that old versions may have security issues.

'''[https://support.mozilla.org/en-US/kb/install-older-version-of-firefox Install an older version of Firefox]''' {web link} Be sure to read everything here. If you still want to downgrade, look under "I still want to downgrade" Click the '''Directory of other versions and languages''' link Look for the directory of the version that you want. But remember that '''old versions may have security issues.'''
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Người tạo câu hỏi

I opened my firefox profile folder and searched for anything that had .js in the filename. I renamed the prefs.js file (after I closed firefox) reopened it, verified that the preferences are returned to defaults.. opened a few webpages such as yahoo, google, this one, etc. hopped back and forth between tabs and I still get the spinning gray circle. I never got that circle before. I just tried getting directions on google maps and it loaded. I'm going to close firefox and restore the renamed prefs.js file to how it was and see if it still loads all the way

I opened my firefox profile folder and searched for anything that had .js in the filename. I renamed the prefs.js file (after I closed firefox) reopened it, verified that the preferences are returned to defaults.. opened a few webpages such as yahoo, google, this one, etc. hopped back and forth between tabs and I still get the spinning gray circle. I never got that circle before. I just tried getting directions on google maps and it loaded. I'm going to close firefox and restore the renamed prefs.js file to how it was and see if it still loads all the way

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Người tạo câu hỏi

Google maps works now with my original prefs.js file. Maybe google maps was just being dumb that day. So the version before 50.1.0 is 49.0.2? Are there any other things I can do to troubleshoot my current version of firefox? Everything else on my computer is working great as usual, just not firefox. Earlier when I was scanning for malware/viruses I ran into a kaspersky software update tool thing, it said there's a java update.. says I'm using version 8.0.111.14 and the newer version is 8.0.112.15. But when I open java via the control panel and check for updates it says "you already have the latest java platform on this system" That makes no sense to me. I do understand using an older version of firefox can pose security risks, but I really dislike IE, and the current version doesn't seem to be working, so I'm going to try firefox 49.0.2 and see if that helps.

Google maps works now with my original prefs.js file. Maybe google maps was just being dumb that day. So the version before 50.1.0 is 49.0.2? Are there any other things I can do to troubleshoot my current version of firefox? Everything else on my computer is working great as usual, just not firefox. Earlier when I was scanning for malware/viruses I ran into a kaspersky software update tool thing, it said there's a java update.. says I'm using version 8.0.111.14 and the newer version is 8.0.112.15. But when I open java via the control panel and check for updates it says "you already have the latest java platform on this system" That makes no sense to me. I do understand using an older version of firefox can pose security risks, but I really dislike IE, and the current version doesn't seem to be working, so I'm going to try firefox 49.0.2 and see if that helps.
FredMcD
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If the programs web site says you are up to date, then you are fine. Don’t worry.

If the programs web site says you are up to date, then you are fine. Don’t worry.
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Người tạo câu hỏi

I tried firefox 49.0.2 but I still see that annoying gray spinning icon. When someone gets time let me know if there's anything else I can do. It's not terrible, but it doesn't feel as snappy as it used to. I don't really remember ever seeing that icon at all before, or definitely not as much. So I am now currently back to 50.1.0

I tried firefox 49.0.2 but I still see that annoying gray spinning icon. When someone gets time let me know if there's anything else I can do. It's not terrible, but it doesn't feel as snappy as it used to. I don't really remember ever seeing that icon at all before, or definitely not as much. So I am now currently back to 50.1.0
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Người tạo câu hỏi

Maybe this will help with my problem? I remember I used to open Firefox and have multiple tabs open and be watching a video or whatever there was only 1 firefox.exe process I believe. Now there are 2, and there are also 2 flashplayerplugin ones, as you can see in the screenshot. Why are there so many? I never noticed this before. There's also plugin-container.exe Do I need all of these to be running? Why can't I just have firefox.exe and be able top open up what I want without all these other processes showing up? I have one firefox window. With 2 tabs open. Yet it seems like it wants to open all these other processes ):

Maybe this will help with my problem? I remember I used to open Firefox and have multiple tabs open and be watching a video or whatever there was only 1 firefox.exe process I believe. Now there are 2, and there are also 2 flashplayerplugin ones, as you can see in the screenshot. Why are there so many? I never noticed this before. There's also plugin-container.exe Do I need all of these to be running? Why can't I just have firefox.exe and be able top open up what I want without all these other processes showing up? I have one firefox window. With 2 tabs open. Yet it seems like it wants to open all these other processes ):

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FredMcD
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More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/

Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess

More than one process is normal for the current Firefox. http://www.ghacks.net/2016/07/22/multi-process-firefox/ Multi-process Firefox is codenamed "e10s". https://wiki.mozilla.org/Firefox/multiprocess
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Người tạo câu hỏi

I searched for "browser.tabs.remote.autostart" under "about:config" and I found "browser.tabs.remote.autostart" and "browser.tabs.remote.autostart.2" Not sure why there is the one you mentioned, then another one with the same thing but ".2" on the end? I also changed a setting under "dom.ipc.plugins" where it says something about disable protected mode... is that a big deal? I changed it to true. When I go to "about:support" it says "Multiprocess Windows 0/1 (Disabled)" Firefox is now running faster, but when I open task manager I still see two flashplayerplugin processes and plugin-container.exe I do have 1 firefox process now, and it is faster, so thank you to everyone that has been patient with me and helping me understand this better! All I know is Firefox was running fine, then I updated it and it was slower for me. I do understand that running plugins and all that in different processes and all that makes it so if something "hangs" or crashes that the main firefox window isn't affected, and that this also helps with security. But I have my data backed up on an external hard drive. I also have system restore points, along with a usb iso image for windows 10, so I'm not worried. The worst the would probably happen is that I end up having to reinstall some stuff, and move some files back.

I don't understand why the update to 50.1.0 made things slower... because I have 8gb of ram, and my cpu is 2.70GHz. Maybe there is some sort of windows setting I can change or something, because it seems silly to me that an update would cause so many issues.. I think my computer should be able to handle multiple processes of firefox, and it's other related processes just fine?

I searched for "browser.tabs.remote.autostart" under "about:config" and I found "browser.tabs.remote.autostart" and "browser.tabs.remote.autostart.2" Not sure why there is the one you mentioned, then another one with the same thing but ".2" on the end? I also changed a setting under "dom.ipc.plugins" where it says something about disable protected mode... is that a big deal? I changed it to true. When I go to "about:support" it says "Multiprocess Windows 0/1 (Disabled)" Firefox is now running faster, but when I open task manager I still see two flashplayerplugin processes and plugin-container.exe I do have 1 firefox process now, and it is faster, so thank you to everyone that has been patient with me and helping me understand this better! All I know is Firefox was running fine, then I updated it and it was slower for me. I do understand that running plugins and all that in different processes and all that makes it so if something "hangs" or crashes that the main firefox window isn't affected, and that this also helps with security. But I have my data backed up on an external hard drive. I also have system restore points, along with a usb iso image for windows 10, so I'm not worried. The worst the would probably happen is that I end up having to reinstall some stuff, and move some files back. I don't understand why the update to 50.1.0 made things slower... because I have 8gb of ram, and my cpu is 2.70GHz. Maybe there is some sort of windows setting I can change or something, because it seems silly to me that an update would cause so many issues.. I think my computer should be able to handle multiple processes of firefox, and it's other related processes just fine?

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