Firefox crashes
Crash ID: bp-71141d9e-0719-4180-b30f-72d832161204
cant open mozilla, immediately get the crash error popup box
Tất cả các câu trả lời (1)
Product Firefox Release Channel release Version 50.0.2 Build ID 20161129173726 OS Windows 7 OS Version 6.1.7601 Service Pack 1
https://support.mozilla.org/en-US/kb/update-firefox-latest-version 50.1
Signature: chtbrkg.dll@0x1c3e1
chtbrkg.dll = Internet Download Manager integration = Adware
This is for Sumo's Related Bugs 1290403 NEW --- Crash in chtbrkg.dll@0x2e1f0
You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.
Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.