Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

some videos will not run in firefox while others run just fine. any suggestions?

  • 12 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi cor-el

more options

When I open a tab that has a video some will run while others will not. I've tried refreshing Firefox and checking and activating add-ons but no luck. Any suggestions?

When I open a tab that has a video some will run while others will not. I've tried refreshing Firefox and checking and activating add-ons but no luck. Any suggestions?

Tất cả các câu trả lời (12)

more options

Are the not playing clips on the same websites? Right-click in the player area. What type of player is used? flash, HTML5 . . . . .

more options

When I right click inside the player frame it does not tell me what type file it uses, e.g.: flash, HTML...

more options

Please provide public links (no passwords) that we can check out.

more options

I think that the video files that won't run are html and adobe flash. I have the latest adobe flash on my computer but those files aparently won't run. I've installed/updated the file to run html video but, that hasn't helped those videos either.

more options

Here is a link to one of the video types that will not run in Firefox

http://video.foxnews.com/v/5240324763001/?#sp=show-clips

more options

That clip is being streamed. When I can't get a clip to play, I download it and watch it later.

Go to the Mozilla Add-ons Web Page {web link} (There’s a lot of good stuff here) and search for a download manager.

more options

I did that and the download manager doesn't work either.

more options

Which one did you use?

The one I used was (Video) DownloadHelper {web link} The easy way to download and convert Web videos from hundreds of YouTube-like sites. This works also for audio and picture galleries.

more options

I used the "DownloadHelper" that you provided the link for. It no workie either.

more options

I called for more help.

more options

Does your Firefox say it can play HTML5 videos? YouTube has a test page which checks what Firefox says it does and does not support. Usually all but the last box are blue:

https://www.youtube.com/html5

What does yours look like?

more options

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window