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I keep getting popups saying I need to download a critical update, but my browser is up to date. Scam?

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Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam?

Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam?

Giải pháp được chọn

ruthiesea said

Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam?

Is it a random url page a orange background with a large Firefox icon and words "urgent Firefox update" then yes it is indeed a Fake.

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Firefox updates has not changed really since Firefox 1.5 days ten years ago as the patch is done internally or by download from mozilla.org www.mozilla.org/firefox/all/

Đọc câu trả lời này trong ngữ cảnh 12

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 15.20.20039
  • Foxit PhantomPDF Plug-In For Firefox and Netscape
  • GEPlugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.101.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 23.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.2.2.172
  • 5.1.50901.0

Ứng dụng

  • Firefox 50.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/50.0/WINNT/en-US/

Tiện ích mở rộng

  • Amazon Assistant for Firefox 10.1610.8.120 (abb@amazon.com)
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Ebates Cash Back 4.11.1.0 ({35d6291e-1d4b-f9b4-c52f-77e6410d1326})
  • Flash and Video Download 2.03 ({bee6eb20-01e0-ebd1-da83-080329fb9a3a})
  • iCloud Bookmarks 1.4.24 (firefoxdav@icloud.com)
  • ImTranslator 10.32 ({9AA46F4F-4DC7-4c06-97AF-5035170634FE})
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Norton Security Toolbar 2016.8.0.95 ({C1A2A613-35F1-4FCF-B27F-2840527B6556})
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • YouTube™ Flash® Player 1.7.1 (jid1-HAV2inXAnQPIeA@jetpack)
  • HP SimplePass 1.0 (firefox@bho.com) (không hoạt động)
  • SwagButton 219 (shopearn@prodege.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) HD Graphics 530
  • adapterDescription2: NVIDIA GeForce GTX 950M
  • adapterDeviceID: 0x191b
  • adapterDeviceID2: 0x139a
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igd12umd64 igdumdim32 igd10iumd32 igd10iumd32 igd12umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 4096
  • adapterSubsysID: 00000000
  • adapterSubsysID2: 00000000
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • crashGuards: [{u'prefName': u'gfx.crash-guard.status.d3d9video', u'type': u'd3d9video'}]
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.14393.351
  • driverDate: 12-21-2015
  • driverDate2: 10-14-2015
  • driverVersion: 20.19.15.4360
  • driverVersion2: 10.18.13.5435
  • failures: [u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.', u'[GFX1-]: DXVA2D3D9 video decoding is disabled due to a previous crash.']
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • indices: [0, 61, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57, 58, 59, 60]
  • info: {u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; D3D11 blacklisted with DLL igd10iumd32.dll (20.19.15.4360); DXVA2D3D9 crashes detected in the past
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 530 Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
FredMcD
  • Top 10 Contributor
4305 giải pháp 60413 câu trả lời
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Câu trả lời hữu ích

. Whenever you get a message / popup that software / files need to be updated;

DO NOT USE ANY OF THE PROVIDED LINKS

While this may be a legitimate message, it could also be Malware or a Virus. Anytime you want or need to check for upgrades, go to the website of the True Owner of the program in question. For example, to check out Firefox, go to https://www.mozilla.org {web link}

You can report such a site at; Google Report Phishing Page {web link} which is the same when done while on site by going to Help > Report Web Forgery

Help us safeguard Mozilla’s trademarks by reporting misuse {web link}

For the last eight months, an epidemic of Fake Update Notices have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

. '''Whenever you get a message / popup that''' '''software / files need to be updated;''' <u>'''DO NOT USE ANY OF'''</u> <u>'''THE PROVIDED LINKS'''</u> While this may be a legitimate message, it could also be <u>'''Malware or a Virus'''</u>. Anytime you want or need to check for upgrades, go to the website of the <u>'''True Owner'''</u> of the program in question. For example, to check out Firefox, go to '''https://www.mozilla.org''' {web link} You can report such a site at; '''[http://www.google.com/safebrowsing/report_phish/ Google Report Phishing Page]''' {web link} which is the same when done while on site by going to '''Help > Report Web Forgery''' '''[http://www.mozilla.org/en-US/legal/fraud-report/ Help us safeguard Mozilla’s trademarks by reporting misuse]''' {web link} For the last eight months, an epidemic of '''Fake Update Notices''' have been popping up all over the place. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update
James
  • Top 25 Contributor
  • Moderator
1603 giải pháp 11348 câu trả lời
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Giải pháp được chọn

ruthiesea said

Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam?

Is it a random url page a orange background with a large Firefox icon and words "urgent Firefox update" then yes it is indeed a Fake.

https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update

Firefox updates has not changed really since Firefox 1.5 days ten years ago as the patch is done internally or by download from mozilla.org www.mozilla.org/firefox/all/

''ruthiesea [[#question-1148212|said]]'' <blockquote> Every once in a while a full screen page comes up stating that I need a critical update. It has the Firefox logo, etc. When I go to the Firefox web site it says that that I'm up to date. Is this a scam? </blockquote> Is it a random url page a orange background with a large Firefox icon and words "urgent Firefox update" then yes it is indeed a '''Fake'''. https://support.mozilla.org/en-US/kb/i-found-fake-firefox-update Firefox updates has not changed really since Firefox 1.5 days ten years ago as the patch is done internally or by download from mozilla.org www.mozilla.org/firefox/all/

Được chỉnh sửa bởi James vào

Người tạo câu hỏi

This just confirms what I already suspected.

Thanks.

This just confirms what I already suspected. Thanks.