Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Panda Free Antivirus out of their mind ? helper.exe is a virus ?

  • 2 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi James

more options

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda.

Did the update to version 50 yesterday and this popped up.

My Firefox runs sandboxed as you can see from the screenshot.

So far Panda never showed that any of the files from Mozilla software are a "virus".

Completely unrealistic. I have 100% trust in Mozilla software.

Just wanted to leave this here so folks from Mozilla can kindly get in touch with folks from Panda. Did the update to version 50 yesterday and this popped up. My Firefox runs sandboxed as you can see from the screenshot. So far Panda never showed that any of the files from Mozilla software are a "virus". Completely unrealistic. I have 100% trust in Mozilla software.
Đính kèm ảnh chụp màn hình

Được chỉnh sửa bởi Mozillaio vào

Tất cả các câu trả lời (2)

more options

While helper.exe is a program used by Firefox and other programs, it could be the file is contaminated, of a fake.

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Antivirus clients have done the occasional false positives on something in Firefox folder on Windows, however it was often fixed in a definition update from said antivirus.