Thank you for trying. Nothing is working so I don't know what to do except get rid of your product. If you have any ideas I'm willing to read but I do much be
My history is on file from yesterday. As I said I don't know what to do anymore except get rid of your product. The last answer said it probably was local. I don't know what that means. Do you have any way of speaking with me as Apple Support does?
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Your frustration is totally understandable, but would you please go back to /questions/1144667 and maybe somebody will be able to talk you through it all one step at a time.
Don't give up just yet !