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Is it possible to access web pages from the past, and if so, how far back?

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I recently paid a utility bill online. Today I found out the payment never went through, although I had been taken to the "Thank You For Submitting Your Payment" page. I am wanting to see if it's possible to go back and pull up that page somehow so I can visually see exactly what went wrong. I'd also like to let the utility company view it, as I have incurred extremely high charges for nonpayment. Not only that, but I had major loss of animal life.. as I had lights on young chicks and incubators going. Thanks. I'd appreciate any help / ideas you have! Lisa

I recently paid a utility bill online. Today I found out the payment never went through, although I had been taken to the "Thank You For Submitting Your Payment" page. I am wanting to see if it's possible to go back and pull up that page somehow so I can visually see exactly what went wrong. I'd also like to let the utility company view it, as I have incurred extremely high charges for nonpayment. Not only that, but I had major loss of animal life.. as I had lights on young chicks and incubators going. Thanks. I'd appreciate any help / ideas you have! Lisa

Tất cả các câu trả lời (4)

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HI LisaDianeRN111, You can try History > Show All History to look for the page. However if you click on the page to open it will request a new one if the web page was session based.

This might look funny but you can also check your cache by putting this in a new url browser window:

about:cache?storage=memory&context=

Addons to view cache:

Devtools to view cache (if the cookie is still there):

We might need some more help here for executing depending on the method that looks doable. What are your thoughts?

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Tracking back through your credit card account(s) should show whether your payment actually happened and where it went. I suggest, in future, you write the receipt number on a hard copy bill and/or save a copy of the online receipt.

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I tried the first link, but it only brought up what had happened during the last day. I am going to look more into the 2nd two options you listed, and hope that one of those will help, but I am doubting I am going to be able to find what I am looking for. If I could just access that page that said "Thank You For Submitting Your Payment". Because it wasn't a page I actually went to on my on, and was a page I was redirected to, I am thinking that my search is in vain, but I'm still gonna try! I would think that there would be SOME way to get to a page like that, but I'd imagine it wouldn't be easy. If you think of anything else, please pass it along! I'd be very grateful! Lisa

OH, I DID look at my bank statement online immediately and saw where the payment never went through. This is the main reason I want to access this web page. Something is seriously wrong if I were directed to a "Thank You For Submitting Your Payment" when the payment is actually not going through. I am wanting to be able to show this to the electric company and hopefully keep this from happening to anyone else.

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Likely the cookie that was used during the session of the purchase has expired at this point, and I am sorry for any mislead anticipation. Any website handling money information, in my assumption, would have this information expire. I do not this that this is any longer helpful, however to see if there is a session id (if you keep everything) there is the storage web dev tool as shown here: http://screencast.com/t/Hyq2FPAE If you have a back up program you may be able to get that cookie from the day of purchase, however this is very farfetched at this point.