Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Cannot send messages

  • 2 trả lời
  • 1 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Heather24

more options

Cannot send messages for the past couple days.

The message could not be sent because the connection to Outgoing server (SMTP) was lost in the middle of the transaction. Try again.

Keep getting this message. Tried everything listed in the Mozilla Support, talked to my ISP provider and everything is correct but will not send messages. I receive message but sending them keeps timing out.

Mozilla support said to create a new support request with screenshots but when I clicked the link it led me to some more links and I am getting no where. Then it finally led me to just ask a question on a forum.

Cannot send messages for the past couple days. The message could not be sent because the connection to Outgoing server (SMTP) was lost in the middle of the transaction. Try again. Keep getting this message. Tried everything listed in the Mozilla Support, talked to my ISP provider and everything is correct but will not send messages. I receive message but sending them keeps timing out. Mozilla support said to create a new support request with screenshots but when I clicked the link it led me to some more links and I am getting no where. Then it finally led me to just ask a question on a forum.

Tất cả các câu trả lời (2)

more options

Well you have successfully created your own support topic. Based on what I just read, by accident.

To diagnose problems with Thunderbird, try one of the following:

  • Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
  • Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, OSX
If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
more options

Tired both suggestions and still cannot send a message. Now I am getting a message that the connection timed out and to try again later.