Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

After FireFox update Adobe Connect hangs and wont connect

  • 4 trả lời
  • 2 gặp vấn đề này
  • 1 lượt xem
  • Trả lời mới nhất được viết bởi Cryhavoc

more options

When I first upgraded it would pass all the tests but still not connect. So on the advice of chat help I completely removed Firefox then reinstalled it. Nothing..... Except now it fails the test at 2, the connection test. I get this error;

App-Server returned: code:ok, servers=rtmps://meeting1.uits.iu.edu:443/?rtmp://localhost:8506/

ERROR: FMS Server did not return correctly!

1) It works fine with Edge so its NOT a firewall/Router/ISP problem

2) I've refreshed FireFox.... nothing

3 As stated I've uninstalled/reinstalled FireFox...... nothing

4) I've cleared the cache...... nothing

5) I've cleared the cookies...... nothing

6) I've disabled my Kaspersky...... nothing

7) I've tried running FireFox in safemode...... nothing.

8) I've set the proxy settings to "no proxy"...... nothing.

9) I've my computer up with a static IP and dedicated Port-Forwarding for both port 843 and 1935..... nothing.

10) Oh, and I've tried manually installing, uninstalling, then installing again, Adobe Connect 9..... You got it....Tada!!!! Nothing.

It simply will not make the jump from the Connecting screen, to the meeting or recording.

Thanks, Mike

When I first upgraded it would pass all the tests but still not connect. So on the advice of chat help I completely removed Firefox then reinstalled it. Nothing..... Except now it fails the test at 2, the connection test. I get this error; App-Server returned: code:ok, servers=rtmps://meeting1.uits.iu.edu:443/?rtmp://localhost:8506/ ERROR: FMS Server did not return correctly! 1) It works fine with Edge so its NOT a firewall/Router/ISP problem 2) I've refreshed FireFox.... nothing 3 As stated I've uninstalled/reinstalled FireFox...... nothing 4) I've cleared the cache...... nothing 5) I've cleared the cookies...... nothing 6) I've disabled my Kaspersky...... nothing 7) I've tried running FireFox in safemode...... nothing. 8) I've set the proxy settings to "no proxy"...... nothing. 9) I've my computer up with a static IP and dedicated Port-Forwarding for both port 843 and 1935..... nothing. 10) Oh, and I've tried manually installing, uninstalling, then installing again, Adobe Connect 9..... You got it....Tada!!!! Nothing. It simply will not make the jump from the Connecting screen, to the meeting or recording. Thanks, Mike

Tất cả các câu trả lời (4)

more options
more options

Just did some port testing here. All Successful.


FMS Port Tester

Posted by Stefan Richter in FMS, Tools | 23 Comments

The two applications will try and establish a variety of connections to Flash Media Server. The server is running FMS 2.0.4 WIN 22,0,0,209

RMTP Default Success 2.2s RMTP Port 1935 Success 2.2s RMTP Port 80 Success 2.2s RMTP Port 443 Success 2.2s RMTPT (Tunneling) Default Closed 122.9s RMTPT (Tunneling) Port 80 Closed 122.9s RMTPT (Tunneling) Port 443 Closed 155.5s RMTPT (Tunneling) Port 1935 Closed 155.4s


Results are displayed in the text field. Press the button to start. Port checker courtesy of Macromedia

WIN 22,0,0,209

RTMP DEFAULT Success RTMP 80 Success RTMP 443 Success RTMP 1935 Success RTMPT DEFAULT Success RTMPT 80 Success RTMPT 443 Success RTMPT 1935 Success Done running port tests. _________________________________________


The problem is definitely with FireFox!

Được chỉnh sửa bởi Cryhavoc vào

more options

if I go to about:config and search rtmps nothing pops-up. If I search protocol, there is nothing that references rtmps.

more options

So nothing huh......