Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

pop ups even after pop up blocker + add on engaged on mac

  • 4 trả lời
  • 2 gặp vấn đề này
  • 20 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

been on this for a while now, to be honest if this doesn't get me the solution im going to use another browser.

I don't have this issue with safari, I use a macbook.

when i try to close tabs, a pop up remains, they are either a fake apple support window, or a mackeeper equivalent, or other financial things. Occasionally when I click on a link, it ignores the link and opens a pop up in its place. These pop ups are like normal windows rather than extra windows that run over - i.e they replace either a tab i am closing or act in place of one. They are just annoying.

here is one of them>http://www.reimagemac.com/mac/?tracking=ReimageNetworkCon&banner=Roleta&adgroup=832297&ads_name=1022637&keyword=direct&context=v1_7937237_215037_36p_12AD2FB5E1895806231228951518_-1_4060467_v6ld_778_12AD2FB5E1895806227908775_m_ju_-5964032012024961844_832297____72_4d9f_ju_

I have checked add ons, as it seems like its something that i may of accidentally downloaded as part of a software download and maybe havent deleted etc, but no

I have definitely got my add blocker active and have downloaded an additional add on in response to the issue, to no avail

I did find a way of getting into another preferences part which listed various sites, i typed in something :preferences into the address bar, but am unable to go back in - if that is what it way anyway.

hopefully there is a resolution

been on this for a while now, to be honest if this doesn't get me the solution im going to use another browser. I don't have this issue with safari, I use a macbook. when i try to close tabs, a pop up remains, they are either a fake apple support window, or a mackeeper equivalent, or other financial things. Occasionally when I click on a link, it ignores the link and opens a pop up in its place. These pop ups are like normal windows rather than extra windows that run over - i.e they replace either a tab i am closing or act in place of one. They are just annoying. here is one of them>http://www.reimagemac.com/mac/?tracking=ReimageNetworkCon&banner=Roleta&adgroup=832297&ads_name=1022637&keyword=direct&context=v1_7937237_215037_36p_12AD2FB5E1895806231228951518_-1_4060467_v6ld_778_12AD2FB5E1895806227908775_m_ju_-5964032012024961844_832297____72_4d9f_ju_ I have checked add ons, as it seems like its something that i may of accidentally downloaded as part of a software download and maybe havent deleted etc, but no I have definitely got my add blocker active and have downloaded an additional add on in response to the issue, to no avail I did find a way of getting into another preferences part which listed various sites, i typed in something :preferences into the address bar, but am unable to go back in - if that is what it way anyway. hopefully there is a resolution

Tất cả các câu trả lời (4)

more options

Giải pháp được chọn

more options

What extensions do you have installed/enabled? Probably the easiest way to get the list is to open the troubleshooting information page. Either

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter/Return

Then scroll down to Extensions and just below that heading, select and copy the table, then paste that into a reply. It will look a bit messy, but we're used to it.

more options

cheers for help, it was malware 99.9%

hadnt considered that thought mac was safe >

great response and resolution :-)

thanks again to both of you

more options

Glad to help. Safe Surfing.