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Firefox crashes

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Firefox hangs, then crashes upon opening. Still does it in Safe Mode. Re-installed Firefox, no change. Win7 Crash ID: bp-b6992a4c-7700-43fc-bc39-efbbf2160620

Firefox hangs, then crashes upon opening. Still does it in Safe Mode. Re-installed Firefox, no change. Win7 Crash ID: bp-b6992a4c-7700-43fc-bc39-efbbf2160620

Giải pháp được chọn

I tried these suggestions and it works as of now. Thanks !

Đọc câu trả lời này trong ngữ cảnh 0

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Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; .NET4.0E; rv:11.0) like Gecko

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4246 giải pháp 59390 câu trả lời
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Câu trả lời hữu ích

Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1

Signature: OOM | large | NS_ABORT_OOM | AppendUTF8toUTF16 | NS_ConvertUTF8toUTF16::NS_ConvertUTF8toUTF16 | nsDocShell::ScrollToAnchor

DropboxExt.34.dll = Dropbox

Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Product Firefox Version 47.0 Build ID 20160604131506 Release Channel release OS Windows 7 OS Version 6.1.7601 Service Pack 1 Signature: OOM | large | NS_ABORT_OOM | AppendUTF8toUTF16 | NS_ConvertUTF8toUTF16::NS_ConvertUTF8toUTF16 | nsDocShell::ScrollToAnchor DropboxExt.34.dll = Dropbox Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation ------------- See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
cor-el
  • Top 10 Contributor
  • Moderator
17470 giải pháp 157890 câu trả lời
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Câu trả lời hữu ích

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.

You can check for issues caused by plugins.

  • set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins)
  • plugins are not affected by Firefox Safe Mode
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and <b>-url "about:blank"</b> to the target field in the Properties. You can check for issues caused by plugins. *set plugins to "Ask to Activate" on the about:addons page ("3-bar" menu button or Tools > Add-ons > Plugins) *plugins are not affected by Firefox Safe Mode

Giải pháp được chọn

I tried these suggestions and it works as of now. Thanks !

I tried these suggestions and it works as of now. Thanks !
FredMcD
  • Top 10 Contributor
4246 giải pháp 59390 câu trả lời
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Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Hello, I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily. Thank you for contacting Mozilla Support.