Tìm kiếm hỗ trợ

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

netflix won't work

  • 7 trả lời
  • 5 gặp vấn đề này
  • 74 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

Got a new macbook. Updated Firefox to the latest version: 47.0 (I think this is a beta version. I was using beta on my old computer but it was really old and stopped at ff16). Now netflix won't load completely and the parts that load won't play.

Tất cả các câu trả lời (7)

more options

Security Issue: Update your Flash Player Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: Flash Player (Linux) Version

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download.

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download.

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

I've updated both Flash and Silverlight to the latest version. I'm using the latest El Capitan on mac.

more options

Did the problem start with the beta version? Have you tried v46.0.1? Download Firefox For All languages And Systems {web link}

more options

I assume the problem is with the beta version. That's what netflix tech support said as well. I've never had 46. The last version I used was 16 as that was the highest my ancient system would support. Netflix stopped working on 16 ages ago. There are no issues running it on either Chrome or Safari.

more options
more options

Sorry, maybe I posted this in the wrong place. I'm not trying to find a different version of firefox, I just wanted to make sure that 1) the problem was the release and not me and 2) that developers were aware of the problem.

more options

nerdette42 said

wanted to make sure that 1) the problem was the release and not me

We can't answer that until the problem goes away.