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I can't log on. I've reset my password three times.

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My username is and my password is written down, so I know it is correct. But I can't log on. I've tried three times to correct the password. I received three emails to fix it. But it doesn't.

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

My username is and my password is written down, so I know it is correct. But I can't log on. I've tried three times to correct the password. I received three emails to fix it. But it doesn't. ''[Personal information removed by moderator. Please read [[Forum rules and guidelines]], thanks.]''

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FredMcD
  • Top 10 Contributor
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Any username/password issues should be posted here with password in the heading; https://support.mozilla.org/en-US/forums/contributors

Any username/password issues should be posted here with '''password''' in the heading; https://support.mozilla.org/en-US/forums/contributors
cor-el
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  • Moderator
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To what website are you trying to log in?

Since you manage to post at this forum, it doesn't sound that you have a problem with your SUMO forum account because otherwise you couldn't have posted this question.

Is this an issue with Sync?

To what website are you trying to log in? Since you manage to post at this forum, it doesn't sound that you have a problem with your SUMO forum account because otherwise you couldn't have posted this question. Is this an issue with Sync?