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Diễn đàn trợ giúp

Firefox 45.0.2 crashes when printing

Được đăng

Hi guys,

FF crashes when I try and print any web document or PDF.

I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this.

Any suggestions would be appreciated.

Cheers, Firefock5

Hi guys, FF crashes when I try and print any web document or PDF. I've tried everything from similar threads including: https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox and starting in safe mode, but can't seem to resolve this. Any suggestions would be appreciated. Cheers, Firefock5

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Provides information about the default web browser
  • Displays Java applet content, or a placeholder if Java is not installed.
  • Microsoft Lync 2010 Meeting Join Plug-in
  • Microsoft Office for Mac SharePoint Browser Plug-in
  • Shockwave Flash 21.0 r0
  • 5.1.40416.0
  • iPhoto6

Ứng dụng

  • Firefox 45.0.2
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.11; rv:45.0) Gecko/20100101 Firefox/45.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/45.0.2/Darwin/en-US/

Tiện ích mở rộng

  • Firefox Hello Beta 1.1.14 (loop@mozilla.org)
  • Adobe Acrobat - Create PDF 2.0 (web2pdfextension@web2pdf.adobedotcom) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription:
  • adapterDeviceID: 0x6920
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x1002
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'quartz', u'AzureSkiaAccelerated': 1}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No;
  • webglRenderer: ATI Technologies Inc. -- AMD Radeon R9 M395 OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
FredMcD
  • Top 10 Contributor
4396 giải pháp 61646 câu trả lời
Được đăng

https://support.mozilla.org/en-US/kb/update-firefox-latest-version 46.0.1


In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
https://support.mozilla.org/en-US/kb/update-firefox-latest-version '''46.0.1''' --------------- In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not have '''BP''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and '''copy''' them. Now go to the reply box below and '''paste''' them in. ;[[Image:aboutcrashesFx29|width=500]]

Câu trả lời hữu ích

Hi FredmcD

Thanks for the quick response. I'm not able to upgrade to the latest version of FF unfortunately.

bp-2a0eb1ac-7c41-486e-a762-35ddc2160530 30/05/2016 5:11 PM bp-0ff81788-1799-42fc-a662-0b6552160530 30/05/2016 4:59 PM bp-d7c88eeb-c608-470f-8ead-39e722160530 30/05/2016 4:55 PM bp-cbe7a497-d033-4d86-940b-2565e2160517 18/05/2016 9:42 AM bp-95c41112-d72e-4960-b238-132152160505 5/05/2016 11:54 AM bp-2641bfcc-fcbe-4f64-ab19-3fc362160505 5/05/2016 11:26 AM bp-a83f83b7-6f99-4cfd-89bd-877892160429 29/04/2016 5:03 PM bp-5b9670e1-2414-45ab-901a-311382160531 25/03/2016 2:31 PM bp-7b6781c6-ce6f-462f-8ed9-7c36e2160325 25/03/2016 2:24 PM

Hi FredmcD Thanks for the quick response. I'm not able to upgrade to the latest version of FF unfortunately. bp-2a0eb1ac-7c41-486e-a762-35ddc2160530 30/05/2016 5:11 PM bp-0ff81788-1799-42fc-a662-0b6552160530 30/05/2016 4:59 PM bp-d7c88eeb-c608-470f-8ead-39e722160530 30/05/2016 4:55 PM bp-cbe7a497-d033-4d86-940b-2565e2160517 18/05/2016 9:42 AM bp-95c41112-d72e-4960-b238-132152160505 5/05/2016 11:54 AM bp-2641bfcc-fcbe-4f64-ab19-3fc362160505 5/05/2016 11:26 AM bp-a83f83b7-6f99-4cfd-89bd-877892160429 29/04/2016 5:03 PM bp-5b9670e1-2414-45ab-901a-311382160531 25/03/2016 2:31 PM bp-7b6781c6-ce6f-462f-8ed9-7c36e2160325 25/03/2016 2:24 PM

Được chỉnh sửa bởi cor-el vào

FredMcD
  • Top 10 Contributor
4396 giải pháp 61646 câu trả lời
Được đăng

Câu trả lời hữu ích

Signature: libobjc.A.dylib@0x14dd

This is for Sumo's Related Bugs 1275149 You are not authorized to access bug


I've called the big guys to help you. Good luck.

Signature: libobjc.A.dylib@0x14dd This is for Sumo's Related Bugs 1275149 You are not authorized to access bug ------------ I've called the big guys to help you. Good luck.

Người tạo câu hỏi

Great, thank you so much FredMcD! :D

Great, thank you so much FredMcD! :D

Người tạo câu hỏi

Bumping this for response please. Is there someone I can contact about this issue?

Bumping this for response please. Is there someone I can contact about this issue?
guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Hi firefock5, Thank you for your question, I understand that your Firefox is crashing when you are trying to print. I do not have a bunch of information about the bug, but I can recommend these troubleshooting steps:

  1. Make sure there are no pending updates in Mac OS X 10.x
  2. https://support.apple.com/en-gb/HT203343 take these steps to troubleshooting
Hi firefock5, Thank you for your question, I understand that your Firefox is crashing when you are trying to print. I do not have a bunch of information about the bug, but I can recommend these troubleshooting steps: # Make sure there are no pending updates in Mac OS X 10.x # [https://support.apple.com/en-gb/HT203343] take these steps to troubleshooting