Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Problem continues - Firefox constantly crashing - can anyone help?

  • 1 trả lời
  • 1 gặp vấn đề này
  • 9 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

more options

I'm still having this problem. Today it has crashed 5 times. All those times, it hasn't been in use. Just suddenly I see the "Firefox has crashed, this is embarrassing" box. I wish someone could shed some light on what's happening so I can fix it.

I've had this problem for as long as I've had this machine. MacBook pro 10.9.5; 2.3 GHz, 16 GB. Have tested all things according to the Firefox "what to do" list. I don't use extensions, themes etc.

This crashing happens even when I'm not doing anything i.e. my machine can be sitting there idle, I come back into the room and see "the Firefox has crashed window". Sometimes it crashes when I'm using another browser. Sometimes it crashes while working in an Adobe application and Firefox is open but not being used.

Here is the report i.d. from the latest crash (May 5th): Crash ID: bp-2e9d421c-a281-4997-9490-37ead2160505 And, here is one from May 5th, in case it has different information that might be helpful: bp-fbb3d21a-0062-4336-8071-e65252160504.txt

I hope someone can help me! Thanks in advance.

Tất cả các câu trả lời (1)

more options

Product Firefox Version 46.0.1 Build ID 20160502172042 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077

bp-2e9d421c-a281-4997-9490-37ead2160505 Date Processed 2016-05-05

Signature: void js::GCMarker::traverse<T>

libsystem_kernel.dylib =  ? Word for Mac +++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Version 46.0 Build ID 20160421124000 Release Channel release OS OS X 10.9 OS Version 10.9.5 13F1077

bp-fbb3d21a-0062-4336-8071-e65252160504 Date Processed 2016-05-04

Signature: js::GCMarker::eagerlyMarkChildren

libsystem_kernel.dylib =  ? Word for Mac

This is for Sumo's Related Bugs 668583 NEW --- crash @ js::gc::ScanRope

If you have any other reports, please post their numbers.

Use this link to check that your plugins are up-to-date. If any are listed as unknown or research, do not worry about them.