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When I reply to an email, my comments are not being sent, people are receiving an empty reply from me.

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When I receive an email from multiple people and I reply to all, the message that I have typed to send to them does not appear in their email

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You posted in the Firefox support fora queue. Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Thunderbird, let us know and we can move this thread to the Thunderbird support queue.