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Firefox crashes

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Since today Firefox crashes regularly. Yesterday version 46.0 was installed. With every webpage I visit, Firefox crashes. Is it possible to go back to an older version?

Since today Firefox crashes regularly. Yesterday version 46.0 was installed. With every webpage I visit, Firefox crashes. Is it possible to go back to an older version?

Giải pháp được chọn

hi thanks - this looks like an issue with hitman pro alert - can you try if firefox is able to start up when you disable it/uninstall it for once?

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

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Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:46.0) Gecko/20100101 Firefox/46.0

Thông tin chi tiết

philipp
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

hello, could you provide your latest few submitted crash reports? please enter '''about:crashes''' into the location bar, copy the latest few report ids from there starting with '''bp-''' & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
user633449 1539 giải pháp 10745 câu trả lời
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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Firefox crashes - Troubleshoot, prevent and get help fixing crashes article.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash. '''The crash report is several pages of data.''' '''We need the report numbers to see the whole report.''' #Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below. #Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box. ''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report. (Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.) ;[[Image:aboutcrashesFx29|width=500]] Thank you for your help! More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Người tạo câu hỏi

Here the latest report ids bp-04ef302d-36a4-4c3e-b00a-89cbd2160427 bp-6c2653d4-38d9-411b-ada2-970b92160427 bp-d9e1fedc-d60d-4ff4-b235-780202160427 bp-e42da6f9-76f1-4843-aa13-e7e1b2160427 bp-7ef1f647-c849-4631-8f32-07bd92160427

I disabled all my 5 add-ons but that didn't help.

Here the latest report ids bp-04ef302d-36a4-4c3e-b00a-89cbd2160427 bp-6c2653d4-38d9-411b-ada2-970b92160427 bp-d9e1fedc-d60d-4ff4-b235-780202160427 bp-e42da6f9-76f1-4843-aa13-e7e1b2160427 bp-7ef1f647-c849-4631-8f32-07bd92160427 I disabled all my 5 add-ons but that didn't help.
philipp
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Giải pháp được chọn

hi thanks - this looks like an issue with hitman pro alert - can you try if firefox is able to start up when you disable it/uninstall it for once?

hi thanks - this looks like an issue with hitman pro alert - can you try if firefox is able to start up when you disable it/uninstall it for once?

Người tạo câu hỏi

Hi Phillpp,

It does indeed seem that this is the cause. I'll contact the developers of Hitman Pro.

Thanks for your help.

Erwin

Hi Phillpp, It does indeed seem that this is the cause. I'll contact the developers of Hitman Pro. Thanks for your help. Erwin
philipp
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thanks a lot for the follow up! i've also filed https://bugzilla.mozilla.org/show_bug.cgi?id=1268025 for this issue in case you want to point their devs to that as well...

thanks a lot for the follow up! i've also filed https://bugzilla.mozilla.org/show_bug.cgi?id=1268025 for this issue in case you want to point their devs to that as well...