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Firefox crashes repeatedly

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  • Trả lời mới nhất được viết bởi jampolo

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Even though I've updated the browser itself along with the plugins, Firefox keeps crashing at random times. bp-e6e0965d-b709-4d97-89b4-30fdc2160310

Even though I've updated the browser itself along with the plugins, Firefox keeps crashing at random times. bp-e6e0965d-b709-4d97-89b4-30fdc2160310

Giải pháp được chọn

hi, thank you for providing a crash id. unfortunately those crashes appear to be caused by trusteer rapport which is running on your device and hooking into firefox - please check that you are fully updated there or temporarily disable/uninstall that software for the moment.

please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

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Giải pháp được chọn

hi, thank you for providing a crash id. unfortunately those crashes appear to be caused by trusteer rapport which is running on your device and hooking into firefox - please check that you are fully updated there or temporarily disable/uninstall that software for the moment.

please also get in contact with trusteer's support which are usually very quick to respond and fix issues like this: https://trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-crashes

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Well, that was quick!

I tried updating it, but Firefox still crashed. Now I've disabled it and it seems to have done the trick. Thanks for the help.