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Since the lastest update, I have not been able to correctly download .gif files. The resulting download of the .gif file is corrupted. HELP

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I can't even open the downloaded .gif files on my computer. Not able to upload them to image sharing web sites: because they state the file is corrupted. This has been happening since the middle of the summer 2015 when firefox did an software update. .gif files can only be viewed by internet explorer because that is the coding of the file. Before that summer update, there was no problem and then the next day, I could not view .gif files downloaded with the new version. I even left firefox. Had to completely uninstall it and download another browser, which I don't like to continue my work with .gif files. I have redownloaded firefox and I want to use my favorite browser.

How do I fix this issue with .gif files? My OS is Windows 8.1 and don't tell me to upgrade to OS 10. Will not do it. I've heard too many problems with image software not working properly: even windows error of OS Not Found. So, not going there, don't suggest it.

I can't even open the downloaded .gif files on my computer. Not able to upload them to image sharing web sites: because they state the file is corrupted. This has been happening since the middle of the summer 2015 when firefox did an software update. .gif files can only be viewed by internet explorer because that is the coding of the file. Before that summer update, there was no problem and then the next day, I could not view .gif files downloaded with the new version. I even left firefox. Had to completely uninstall it and download another browser, which I don't like to continue my work with .gif files. I have redownloaded firefox and I want to use my favorite browser. How do I fix this issue with .gif files? My OS is Windows 8.1 and don't tell me to upgrade to OS 10. Will not do it. I've heard too many problems with image software not working properly: even windows error of OS Not Found. So, not going there, don't suggest it.

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 15.10.20056
  • Shockwave Flash 18.0 r0
  • NPWLPG

Ứng dụng

  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0

Thông tin chi tiết

FredMcD
  • Top 10 Contributor
4308 giải pháp 60488 câu trả lời
Được đăng

I agree with you about Windows 10. Lots of complaints on this forum.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste. This will show us your system details. No Personal Information Is Collected.

I agree with you about Windows 10. Lots of complaints on this forum. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac=Options)'' ''' key, and then starting Firefox. Is the problem still there? While still in Safe Mode, Type '''about:support''' in the address bar and press '''Enter.''' Under the main banner, press the button; '''Copy Text To Clipboard.'''. Then in the reply box at the bottom of this page, do a right click in the box and select '''Paste.''' This will show us your system details. '''No Personal Information Is Collected.'''

Người tạo câu hỏi

The problem with firefox corrupting .gif files when downloaded through firefox while in Firefox Safe Mode still exsits.

So I went to about:support and found the Copy To Text button, So, here it is:

Application Basics Name Firefox Version 44.0 Build ID 20160123151951 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Registered Service Workers about:serviceworkers Multiprocess Windows 0/1 (default: false) Safe Mode true Crash Reports for the Last 3 Days Report ID Submitted

All Crash Reports Extensions Name Version Enabled ID AdBlock for YouTube™ 0.1.7 false jid1-q4sG8pYhq8KGHs@jetpack Adblock Plus 2.7.1 false {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Adblock Plus Pop-up Addon 0.9.2.1-signed false adblockpopups@jessehakanen.net Blur 5.3.1983 false donottrackplus@abine.com ColorfulTabs 29.9 false {0545b830-f0aa-4d7e-8820-50a4629a56fe} DownThemAll! 2.0.18.1-signed.1-let-fixed false {DDC359D1-844A-42a7-9AA1-88A850A938A8} Element Hiding Helper for Adblock Plus 1.3.6 false elemhidehelper@adblockplus.org QuickJava 2.0.7 false {E6C1199F-E687-42da-8C24-E7770CC3AE66} SmoothWheel (AMO) 0.45.8.20130519.3.1-signed false {5F590AA2-1221-4113-A6F4-A4BB62414FAC} Toolbar Buttons 1.1.1-signed false {03B08592-E5B4-45ff-A0BE-C1D975458688} YouTube High Definition 44.1 false {7b1bf0b6-a1b9-42b0-b75d-252036438bdc} Graphics Adapter Description AMD Radeon HD 7310 Graphics Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 384 Asynchronous Pan/Zoom none Device ID 0x9809 DirectWrite Enabled false (6.3.9600.18123) Driver Date 12-6-2013 Driver Version 13.251.0.0 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Subsys ID 2ae3103c Supports Hardware H264 Decoding No; Hardware video decoding disabled or blacklisted Vendor ID 0x1002 windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 3 browser.download.importedFromSqlite true browser.places.smartBookmarksVersion 7 browser.sessionstore.upgradeBackup.latestBuildID 20160123151951 browser.startup.homepage http://www.google.com/ browser.startup.homepage_override.buildID 20160123151951 browser.startup.homepage_override.mstone 44.0 browser.tabs.warnOnClose false browser.tabs.warnOnOpen false browser.urlbar.suggest.history false browser.urlbar.suggest.openpage false browser.urlbar.userMadeSearchSuggestionsChoice true dom.apps.reset-permissions true dom.max_script_run_time 0 dom.mozApps.used true dom.w3c_touch_events.expose false extensions.lastAppVersion 44.0 font.internaluseonly.changed true gfx.crash-guard.d3d11layers.appVersion 44.0 gfx.crash-guard.d3d11layers.deviceID 0x9809 gfx.crash-guard.d3d11layers.driverVersion 13.251.0.0 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11 false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.d3d9video 2 gfx.crash-guard.status.glcontext 2 gfx.direct3d.last_used_feature_level_idx 0 gfx.direct3d.prefer_10_1 true media.gmp-eme-adobe.abi x86-msvc-x64 media.gmp-eme-adobe.lastUpdate 1454255664 media.gmp-eme-adobe.version 15 media.gmp-gmpopenh264.abi x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate 1454255665 media.gmp-gmpopenh264.version 1.5.3 media.gmp-manager.buildID 20160123151951 media.gmp-manager.lastCheck 1454635648 media.hardware-video-decoding.failed false network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1454257750 places.history.expiration.transient_current_max_pages 95936 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true print.printer_Canon_iP2600_series.print_bgcolor false print.printer_Canon_iP2600_series.print_bgimages false print.printer_Canon_iP2600_series.print_colorspace print.printer_Canon_iP2600_series.print_command print.printer_Canon_iP2600_series.print_downloadfonts false print.printer_Canon_iP2600_series.print_duplex 990 print.printer_Canon_iP2600_series.print_edge_bottom 0 print.printer_Canon_iP2600_series.print_edge_left 0 print.printer_Canon_iP2600_series.print_edge_right 0 print.printer_Canon_iP2600_series.print_edge_top 0 print.printer_Canon_iP2600_series.print_evenpages true print.printer_Canon_iP2600_series.print_footercenter print.printer_Canon_iP2600_series.print_footerleft &PT print.printer_Canon_iP2600_series.print_footerright &D print.printer_Canon_iP2600_series.print_headercenter print.printer_Canon_iP2600_series.print_headerleft &T print.printer_Canon_iP2600_series.print_headerright &U print.printer_Canon_iP2600_series.print_in_color true print.printer_Canon_iP2600_series.print_margin_bottom 0.5 print.printer_Canon_iP2600_series.print_margin_left 0.5 print.printer_Canon_iP2600_series.print_margin_right 0.5 print.printer_Canon_iP2600_series.print_margin_top 0.5 print.printer_Canon_iP2600_series.print_oddpages true print.printer_Canon_iP2600_series.print_orientation 0 print.printer_Canon_iP2600_series.print_page_delay 50 print.printer_Canon_iP2600_series.print_paper_data 1 print.printer_Canon_iP2600_series.print_paper_height 11.00 print.printer_Canon_iP2600_series.print_paper_name print.printer_Canon_iP2600_series.print_paper_size_type 0 print.printer_Canon_iP2600_series.print_paper_size_unit 0 print.printer_Canon_iP2600_series.print_paper_width 8.50 print.printer_Canon_iP2600_series.print_plex_name print.printer_Canon_iP2600_series.print_resolution 0 print.printer_Canon_iP2600_series.print_resolution_name print.printer_Canon_iP2600_series.print_reversed false print.printer_Canon_iP2600_series.print_scaling 1.00 print.printer_Canon_iP2600_series.print_shrink_to_fit true print.printer_Canon_iP2600_series.print_to_file false print.printer_Canon_iP2600_series.print_unwriteable_margin_bottom 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_left 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_right 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_top 0 privacy.donottrackheader.enabled true privacy.sanitize.migrateClearSavedPwdsOnExit true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1454257750 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. user.js Preferences

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.11 4.11 NSS 3.21 Basic ECC 3.21 Basic ECC NSSSMIME 3.21 Basic ECC 3.21 Basic ECC NSSSSL 3.21 Basic ECC 3.21 Basic ECC NSSUTIL 3.21 3.21 Experimental Features

The problem with firefox corrupting .gif files when downloaded through firefox while in Firefox Safe Mode still exsits. So I went to about:support and found the Copy To Text button, So, here it is: Application Basics Name Firefox Version 44.0 Build ID 20160123151951 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 6.3; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0 Profile Folder Enabled Plugins about:plugins Build Configuration about:buildconfig Memory Use about:memory Registered Service Workers about:serviceworkers Multiprocess Windows 0/1 (default: false) Safe Mode true Crash Reports for the Last 3 Days Report ID Submitted All Crash Reports Extensions Name Version Enabled ID AdBlock for YouTube™ 0.1.7 false jid1-q4sG8pYhq8KGHs@jetpack Adblock Plus 2.7.1 false {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Adblock Plus Pop-up Addon 0.9.2.1-signed false adblockpopups@jessehakanen.net Blur 5.3.1983 false donottrackplus@abine.com ColorfulTabs 29.9 false {0545b830-f0aa-4d7e-8820-50a4629a56fe} DownThemAll! 2.0.18.1-signed.1-let-fixed false {DDC359D1-844A-42a7-9AA1-88A850A938A8} Element Hiding Helper for Adblock Plus 1.3.6 false elemhidehelper@adblockplus.org QuickJava 2.0.7 false {E6C1199F-E687-42da-8C24-E7770CC3AE66} SmoothWheel (AMO) 0.45.8.20130519.3.1-signed false {5F590AA2-1221-4113-A6F4-A4BB62414FAC} Toolbar Buttons 1.1.1-signed false {03B08592-E5B4-45ff-A0BE-C1D975458688} YouTube High Definition 44.1 false {7b1bf0b6-a1b9-42b0-b75d-252036438bdc} Graphics Adapter Description AMD Radeon HD 7310 Graphics Adapter Drivers aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64 Adapter RAM 384 Asynchronous Pan/Zoom none Device ID 0x9809 DirectWrite Enabled false (6.3.9600.18123) Driver Date 12-6-2013 Driver Version 13.251.0.0 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Subsys ID 2ae3103c Supports Hardware H264 Decoding No; Hardware video decoding disabled or blacklisted Vendor ID 0x1002 windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0 Important Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.filesystem_reported 1 browser.cache.disk.smart_size_cached_value 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.frecency_experiment 3 browser.download.importedFromSqlite true browser.places.smartBookmarksVersion 7 browser.sessionstore.upgradeBackup.latestBuildID 20160123151951 browser.startup.homepage http://www.google.com/ browser.startup.homepage_override.buildID 20160123151951 browser.startup.homepage_override.mstone 44.0 browser.tabs.warnOnClose false browser.tabs.warnOnOpen false browser.urlbar.suggest.history false browser.urlbar.suggest.openpage false browser.urlbar.userMadeSearchSuggestionsChoice true dom.apps.reset-permissions true dom.max_script_run_time 0 dom.mozApps.used true dom.w3c_touch_events.expose false extensions.lastAppVersion 44.0 font.internaluseonly.changed true gfx.crash-guard.d3d11layers.appVersion 44.0 gfx.crash-guard.d3d11layers.deviceID 0x9809 gfx.crash-guard.d3d11layers.driverVersion 13.251.0.0 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.glcontext.gfx.driver-init.direct3d11-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle true gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-d3d11 false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-force-warp false gfx.crash-guard.glcontext.gfx.driver-init.webgl-angle-try-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.d3d9video 2 gfx.crash-guard.status.glcontext 2 gfx.direct3d.last_used_feature_level_idx 0 gfx.direct3d.prefer_10_1 true media.gmp-eme-adobe.abi x86-msvc-x64 media.gmp-eme-adobe.lastUpdate 1454255664 media.gmp-eme-adobe.version 15 media.gmp-gmpopenh264.abi x86-msvc-x64 media.gmp-gmpopenh264.lastUpdate 1454255665 media.gmp-gmpopenh264.version 1.5.3 media.gmp-manager.buildID 20160123151951 media.gmp-manager.lastCheck 1454635648 media.hardware-video-decoding.failed false network.cookie.prefsMigrated true network.predictor.cleaned-up true places.database.lastMaintenance 1454257750 places.history.expiration.transient_current_max_pages 95936 plugin.disable_full_page_plugin_for_types application/pdf plugin.importedState true print.printer_Canon_iP2600_series.print_bgcolor false print.printer_Canon_iP2600_series.print_bgimages false print.printer_Canon_iP2600_series.print_colorspace print.printer_Canon_iP2600_series.print_command print.printer_Canon_iP2600_series.print_downloadfonts false print.printer_Canon_iP2600_series.print_duplex 990 print.printer_Canon_iP2600_series.print_edge_bottom 0 print.printer_Canon_iP2600_series.print_edge_left 0 print.printer_Canon_iP2600_series.print_edge_right 0 print.printer_Canon_iP2600_series.print_edge_top 0 print.printer_Canon_iP2600_series.print_evenpages true print.printer_Canon_iP2600_series.print_footercenter print.printer_Canon_iP2600_series.print_footerleft &PT print.printer_Canon_iP2600_series.print_footerright &D print.printer_Canon_iP2600_series.print_headercenter print.printer_Canon_iP2600_series.print_headerleft &T print.printer_Canon_iP2600_series.print_headerright &U print.printer_Canon_iP2600_series.print_in_color true print.printer_Canon_iP2600_series.print_margin_bottom 0.5 print.printer_Canon_iP2600_series.print_margin_left 0.5 print.printer_Canon_iP2600_series.print_margin_right 0.5 print.printer_Canon_iP2600_series.print_margin_top 0.5 print.printer_Canon_iP2600_series.print_oddpages true print.printer_Canon_iP2600_series.print_orientation 0 print.printer_Canon_iP2600_series.print_page_delay 50 print.printer_Canon_iP2600_series.print_paper_data 1 print.printer_Canon_iP2600_series.print_paper_height 11.00 print.printer_Canon_iP2600_series.print_paper_name print.printer_Canon_iP2600_series.print_paper_size_type 0 print.printer_Canon_iP2600_series.print_paper_size_unit 0 print.printer_Canon_iP2600_series.print_paper_width 8.50 print.printer_Canon_iP2600_series.print_plex_name print.printer_Canon_iP2600_series.print_resolution 0 print.printer_Canon_iP2600_series.print_resolution_name print.printer_Canon_iP2600_series.print_reversed false print.printer_Canon_iP2600_series.print_scaling 1.00 print.printer_Canon_iP2600_series.print_shrink_to_fit true print.printer_Canon_iP2600_series.print_to_file false print.printer_Canon_iP2600_series.print_unwriteable_margin_bottom 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_left 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_right 0 print.printer_Canon_iP2600_series.print_unwriteable_margin_top 0 privacy.donottrackheader.enabled true privacy.sanitize.migrateClearSavedPwdsOnExit true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1454257750 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. user.js Preferences Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Important Locked Preferences Name Value JavaScript Incremental GC true Accessibility Activated false Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.11 4.11 NSS 3.21 Basic ECC 3.21 Basic ECC NSSSMIME 3.21 Basic ECC 3.21 Basic ECC NSSSSL 3.21 Basic ECC 3.21 Basic ECC NSSUTIL 3.21 3.21 Experimental Features

Được chỉnh sửa bởi ChinaDragonDoll vào

FredMcD
  • Top 10 Contributor
4308 giải pháp 60488 câu trả lời
Được đăng

Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the user.js file. Then rename or delete it. Restart Firefox.

'''''Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.''''' Type '''about:support''' in the address bar and press enter. Under the page logo on the left side you will see '''Application Basics.''' Under this find '''Profile Folder.''' To it’s right press the button '''Show Folder.''' This will open your file browser to the current Firefox profile. Now '''Close Firefox.''' Locate the '''user.js''' file. Then rename or delete it. Restart Firefox.

Người tạo câu hỏi

When attempting to upload the corrupted downloaded through firefox .gif file here, I get the error Error Uploading Image. Invalid or No Image Received.

So, this forum can't even upload the .gif file Firefox corrupted. And no image share web sites like photobuchet will upload it either. Photobucket comes right out and states the .gif file is corrupted.

I suppose I could use another browser to actually download necessary .gif files.. but I don't want to do that. Opera and Internet Explorer download them without issues. And since Opera and Internet Explorer can download .gif files without corrupting them, the problem is with Firefox.

I can upload .gif files I create through Firefox to photobucket without an issue.

Yet, the SAME .gif file wihch is now on photobucket: I CAN NOT Download with Firefox. Firefox appears to be hyjacking .gif files, wanting full control of all images downloaded. And since .gif files Must Be Viewed and Opened By Internet Explorer because of .gif file coding for animation to function, Firefox is ruining .gif files downloaded through it because Firefox has Control Issues.

Okay, my rant is over.

Please help.

When attempting to upload the corrupted downloaded through firefox .gif file here, I get the error Error Uploading Image. Invalid or No Image Received. So, this forum can't even upload the .gif file Firefox corrupted. And no image share web sites like photobuchet will upload it either. Photobucket comes right out and states the .gif file is corrupted. I suppose I could use another browser to actually download necessary .gif files.. but I don't want to do that. Opera and Internet Explorer download them without issues. And since Opera and Internet Explorer can download .gif files without corrupting them, the problem is with Firefox. I can upload .gif files I create through Firefox to photobucket without an issue. Yet, the SAME .gif file wihch is now on photobucket: I CAN NOT Download with Firefox. Firefox appears to be hyjacking .gif files, wanting full control of all images downloaded. And since .gif files Must Be Viewed and Opened By Internet Explorer because of .gif file coding for animation to function, Firefox is ruining .gif files downloaded through it because Firefox has '''Control Issues'''. Okay, my rant is over. Please help.

Được chỉnh sửa bởi ChinaDragonDoll vào

Người tạo câu hỏi

Experiement. Here is the .gif file I created for a digital Valentine Day Party online for people to request as a signature. It's called a Siggy.

This is the file I recently uploaded to photobucket through firefox (my first since re downloading the browser), and yet I can't download the same .gif file from photobucket using Firefox.

If you click on the image, you will see the animation. This is uploaded directly from my external T1 hard drive where I store the images I create.

'''Experiement.''' Here is the .gif file I created for a digital Valentine Day Party online for people to request as a signature. It's called a Siggy. This is the file I recently uploaded to photobucket through firefox (my first since re downloading the browser), and yet I can't download the same .gif file from photobucket using Firefox. If you click on the image, you will see the animation. This is uploaded directly from my external T1 hard drive where I store the images I create.

Được chỉnh sửa bởi ChinaDragonDoll vào

Người tạo câu hỏi

Another .gif file uploaded here directly through Firefox. So, uploading is Not the Issue. Downloading .gif files using Firefox is the issue.

Another .gif file uploaded here directly through Firefox. So, uploading is Not the Issue. Downloading .gif files using Firefox is the issue.

Người tạo câu hỏi

This might have come from Opera, the browser I downloaded AFTER I had to uninstall Firefox and find another browser to use because IE is the browser to use to dlownload other browsers. lol. I had added their version of adblock to stop advertisements from slowing down my computer while browsing. Okay, I'll do this for you.

"Your profile folder contains a user.js file, which includes preferences that were not created by Firefox.

Type about:support in the address bar and press enter.

Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Locate the user.js file. Then rename or delete it. Restart Firefox."

'''This might have come from Opera, the browser I downloaded AFTER I had to uninstall Firefox and find another browser to use because IE is the browser to use to dlownload other browsers. lol. I had added their version of adblock to stop advertisements from slowing down my computer while browsing. Okay, I'll do this for you.''' "Your profile folder contains a user.js file, which includes preferences that were not created by Firefox. Type about:support in the address bar and press enter. Under the page logo on the left side you will see Application Basics. Under this find Profile Folder. To it’s right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox. Locate the user.js file. Then rename or delete it. Restart Firefox."

Người tạo câu hỏi

WONDERFUL !!!!! I deleted the user.js file and now my downloaded .gif files through Firefox are NOT corrupted.

THANK YOU THANK YOU THANK YOU THANK YOU !!!!

  • dances the Happy Dance*
WONDERFUL !!!!! I deleted the user.js file and now my downloaded .gif files through Firefox are NOT corrupted. THANK YOU THANK YOU THANK YOU THANK YOU !!!! *dances the Happy Dance*
FredMcD
  • Top 10 Contributor
4308 giải pháp 60488 câu trả lời
Được đăng

Glad to help. Safe Surfing.

Those are great gifs.

Glad to help. Safe Surfing. Those are great gifs.
cor-el
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Did you check the content of the user.js file in a text editor or do you still have the file in the recycle bin?

Did you check the content of the user.js file in a text editor or do you still have the file in the recycle bin?

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I shred the contents of the recycle bin.

Issue is NOT solved. I can download .gif files which I create through firefox, however.. I can NOT download .gif and .png files other create for me.

I posted a new question with this issue because it is not solved and this question has been marked as solved.

I shred the contents of the recycle bin. Issue is NOT solved. I can download .gif files which I create through firefox, however.. I can NOT download .gif and .png files other create for me. I posted a new question with this issue because it is not solved and this question has been marked as solved.

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cor-el
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What security software do you have?

Did you check that your security software isn't blocking animated GIF files and possibly only passes the first frame?

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

What security software do you have? Did you check that your security software isn't blocking animated GIF files and possibly only passes the first frame? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10

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The first frame doesn't even pass through.

I could see the possibility the issue is with Windows, however. that is ruled out by the fact I can download all image files sucessfully with IE and Opera. The problem is not my computer. It's Firefox.

The first frame doesn't even pass through. I could see the possibility the issue is with Windows, however. that is ruled out by the fact I can download all image files sucessfully with IE and Opera. The problem is not my computer. It's Firefox.

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And now, BOTH .gif and .png files are being corrupted when using Firefox to download them.

This is very frustrating.

Please Help.

And now, BOTH .gif and .png files are being corrupted when using Firefox to download them. This is very frustrating. Please Help.

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I have AVG. AVG is active when I use IE and it is also active with I use Opera and Firefox.

I am experiencing no problems with IE and Opera, so why would AVG contribute to Firefox having issues?

I have AVG. AVG is active when I use IE and it is also active with I use Opera and Firefox. I am experiencing no problems with IE and Opera, so why would AVG contribute to Firefox having issues?

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cor-el said

What security software do you have? Did you check that your security software isn't blocking animated GIF files and possibly only passes the first frame? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

Exactly what am I suppose to be doing when my computer is in Safe Mode?

''cor-el [[#answer-840970|said]]'' <blockquote> What security software do you have? Did you check that your security software isn't blocking animated GIF files and possibly only passes the first frame? Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps. *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10 </blockquote> Exactly what am I suppose to be doing when my computer is in Safe Mode?
FredMcD
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Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''
cor-el
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You disable third-party (security) software when you boot the computer in Safe mode. If your security software is causing this problem then it should work. Firefox wouldn't corrupt downloaded files unless other software is interfering.

You disable third-party (security) software when you boot the computer in Safe mode. If your security software is causing this problem then it should work. Firefox wouldn't corrupt downloaded files unless other software is interfering.
cor-el
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Can you open the files in a tab?

Can you open the files in a tab? *Open in Browser: https://addons.mozilla.org/firefox/addon/open-in-browser/

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FredMcD said

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there? Starting The Computer In Safe Mode;
Free Online Encyclopedia

Yes, the problem is still there.

What I don't understand is why I'm checking my computer, when downloading .gif files WORKS with no problem with internet explorer and opera browsers. Since it works with those 2 browsers, logically, the issue is with firefox.

''FredMcD [[#answer-840986|said]]'' <blockquote> Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]''' </blockquote> Yes, the problem is still there. What I don't understand is why I'm checking my computer, when downloading .gif files WORKS with no problem with internet explorer and opera browsers. Since it works with those 2 browsers, logically, the issue is with firefox.