Avatar for Username

Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Chủ đề này đã được lưu trữ. Vui lòng hỏi một câu hỏi mới nếu bạn cần giúp đỡ.

Synced Passwords Are Gone, Bookmarks Remain

  • 3 trả lời
  • 2 gặp vấn đề này
  • 3 lượt xem
  • Trả lời mới nhất được viết bởi FredMcD

xMatter
xMatter
more options

I downloaded and installed FF for iOS the day it was released and signed in to sync on iOS.

Yesterday I noticed NONE of my passwords are saved on my laptop. My Bookmarks and 2 plugins are still there, but NO passwords. Unfortunately, today I wiped my computer so I cannot follow other steps about getting them back through the backend file system.

Any thoughts on how to recover all those passwords AND why this would have happened? Seems coincidental about the FF app effecting the desktop browser.

I downloaded and installed FF for iOS the day it was released and signed in to sync on iOS. Yesterday I noticed NONE of my passwords are saved on my laptop. My Bookmarks and 2 plugins are still there, but NO passwords. Unfortunately, today I wiped my computer so I cannot follow other steps about getting them back through the backend file system. Any thoughts on how to recover all those passwords AND why this would have happened? Seems coincidental about the FF app effecting the desktop browser.

Tất cả các câu trả lời (3)

guigs
guigs
more options

Hi xMatter, I do not know what caused the passwords to no longer be there. I have two questions for further investigation.

  1. are/where there any password managers installed on the other devices syncing to the account?
  2. What version have you updated to in the Itunes store?
xMatter
xMatter Người tạo câu hỏi
more options

I accidentally marked as resolved.

1) No password managers or any other plugins besides AdBlock Plus and Web Mail Adblocker on my laptop. My iPhone has the basic Safari KeyChain enabled.

2) I only used the very first version of FF that was available the day of release. After noticing this issue, I removed the app from my iPhone.

Được chỉnh sửa bởi xMatter vào

FredMcD
FredMcD
more options

I don't know how it happen, but I lost my passwords a week ago. I was able to restore them thanks to the FEBE add-on.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences