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downloaded firefox but not running

  • 2 trả lời
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  • Trả lời mới nhất được viết bởi Samantha Fernandez

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new computer and downloaded firefox but is not opening. tried to delete it but won't let me as it says firefox is running and I need to close it before it will uninstall. It says it is running but I can't find it, can't open it and can't uninstall it. Now what and how do I find it if it is running?

Tất cả các câu trả lời (2)

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Do you have the Firefox icon on your quick launch? Close Firefox. Right click on the icon and select Open New Tab/Window. Sometimes this works. If it opens, close it by Menu > File > Exit.


This is not a cure but will make it easier if Firefox locks up in Windows. https://support.mozilla.org/questions/997866 {web link}

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Use another browser, download the FULL installer from

https://www.mozilla.org/en-US/firefox/all/

Check your system requirements (just in case to be on a safer side)

Save the file. Then, open the PROGRAMS FOLDER and discard the OLD FOLDERS and run the full installer.