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Firefox crashes

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PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report ID Date Submitted bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 00:07 ч. bp-eeb23576-9399-4ba0-8f83-00fa12151030 30.10.2015 23:56 ч. bp-94215ca4-63b0-4abf-a9ca-a1ab62151030 30.10.2015 23:49 ч. bp-5185f5d4-7489-4965-b802-acb372151030 30.10.2015 17:54 ч. bp-c9183cce-47bd-4399-a7f0-a194d2151030 30.10.2015 16:33 ч. bp-3990b7ee-daef-4195-91e0-b95c52151030 30.10.2015 16:29 ч. bp-186a4dcb-6979-43b3-9af0-84f942151030 30.10.2015 16:14 ч. bp-1fed6b72-928c-4d64-ad2a-e215a2151030 30.10.2015 16:07 ч. bp-9d78d61e-9e8e-451d-8e7f-b27f22151030 30.10.2015 15:18 ч. bp-f0113576-544d-4af7-b5d3-b1b1c2151030 30.10.2015 13:53 ч. bp-70464955-b7e3-411a-a620-c11f92151030 30.10.2015 12:53 ч. bp-bed63dea-84f1-4739-b5ac-955732151030 30.10.2015 12:45 ч. bp-a03926be-8998-4b28-b0c5-f05bb2151030 30.10.2015 12:33 ч. bp-55cd6540-94f0-4838-a5b3-084662151030 30.10.2015 12:11 ч. bp-6612f403-def9-417f-b32d-4c8b42151030 30.10.2015 12:10 ч. bp-aa5ae592-ee7e-4bd2-891b-378042151030 30.10.2015 11:51 ч. bp-35960674-9959-4114-91f8-05f982151030 30.10.2015 11:46 ч. bp-75074650-5254-4015-bddd-01f492151030 30.10.2015 11:46 ч. bp-793db4bb-aa11-4b36-bf1b-515072151030 30.10.2015 10:58 ч. bp-0502d9f1-a986-43cc-a3c6-82f4d2151029 29.10.2015 23:24 ч. bp-3d61db1e-b7c6-4f7b-9f1f-13d042151029 29.10.2015 22:20 ч. bp-08fd4778-16d1-4b0b-a571-9bb5e2151029 29.10.2015 22:15 ч. bp-3f53c9a1-6cb6-4814-a656-1c07d2151029 29.10.2015 22:13 ч. bp-f58da454-aa72-4d80-b8db-fecec2151029 29.10.2015 19:14 ч. bp-27c28566-b852-42a3-9a0c-335062151029 29.10.2015 12:29 ч. bp-d3346dde-cd88-4f61-b1c0-975fd2151014 14.10.2015 13:16 ч. bp-d9d825dd-34f0-46a9-980d-569ac2151001 2.10.2015 01:18 ч. bp-a2b7783e-a1cb-4e8b-9252-efe4a2150915 15.9.2015 18:44 ч. bp-4c3024a2-07f0-46db-a706-16d812150913 14.9.2015 02:45 ч. bp-9c5d1193-ba88-4521-8827-13dd82150912 12.9.2015 03:40 ч. bp-755d6922-3997-4b12-a922-92ac72150912 12.9.2015 03:30 ч. bp-8deca399-aabb-48bf-a6b5-651f22150912 12.9.2015 03:12 ч. bp-d1911bf9-8bb8-47fd-b295-811fd2150911 12.9.2015 02:24 ч. bp-37ded99e-df55-44fe-a363-fcbc32150911 12.9.2015 02:04 ч. bp-5832c358-c54d-4f51-82a4-678d02150911 12.9.2015 01:04 ч. bp-9f1333a6-9c8b-4265-8bb6-18add2150910 10.9.2015 04:07 ч. bp-e6f2d311-b6ba-485d-acd0-358ea2150909 10.9.2015 01:26 ч. bp-c4eb1841-c49c-43c0-aebe-aa3d92150909 9.9.2015 14:33 ч. bp-9a00e02f-155b-480d-96ef-c922c2150909 9.9.2015 14:29 ч. bp-6595453e-83c1-4955-8b20-23db92150808 8.8.2015 11:39 ч. bp-1f0331c1-7a60-4416-b3db-47d632150804 4.8.2015 18:05 ч. bp-d64129fd-9d47-410f-ab76-1511a2150804 4.8.2015 11:34 ч.

PLEASE HELP ME OUT! Look at the last 2 days...I cannot work like that. If you could contact me very quick I would really appreciate it !!! Submitted Crash Reports Report ID Date Submitted bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 00:07 ч. bp-eeb23576-9399-4ba0-8f83-00fa12151030 30.10.2015 23:56 ч. bp-94215ca4-63b0-4abf-a9ca-a1ab62151030 30.10.2015 23:49 ч. bp-5185f5d4-7489-4965-b802-acb372151030 30.10.2015 17:54 ч. bp-c9183cce-47bd-4399-a7f0-a194d2151030 30.10.2015 16:33 ч. bp-3990b7ee-daef-4195-91e0-b95c52151030 30.10.2015 16:29 ч. bp-186a4dcb-6979-43b3-9af0-84f942151030 30.10.2015 16:14 ч. bp-1fed6b72-928c-4d64-ad2a-e215a2151030 30.10.2015 16:07 ч. bp-9d78d61e-9e8e-451d-8e7f-b27f22151030 30.10.2015 15:18 ч. bp-f0113576-544d-4af7-b5d3-b1b1c2151030 30.10.2015 13:53 ч. bp-70464955-b7e3-411a-a620-c11f92151030 30.10.2015 12:53 ч. bp-bed63dea-84f1-4739-b5ac-955732151030 30.10.2015 12:45 ч. bp-a03926be-8998-4b28-b0c5-f05bb2151030 30.10.2015 12:33 ч. bp-55cd6540-94f0-4838-a5b3-084662151030 30.10.2015 12:11 ч. bp-6612f403-def9-417f-b32d-4c8b42151030 30.10.2015 12:10 ч. bp-aa5ae592-ee7e-4bd2-891b-378042151030 30.10.2015 11:51 ч. bp-35960674-9959-4114-91f8-05f982151030 30.10.2015 11:46 ч. bp-75074650-5254-4015-bddd-01f492151030 30.10.2015 11:46 ч. bp-793db4bb-aa11-4b36-bf1b-515072151030 30.10.2015 10:58 ч. bp-0502d9f1-a986-43cc-a3c6-82f4d2151029 29.10.2015 23:24 ч. bp-3d61db1e-b7c6-4f7b-9f1f-13d042151029 29.10.2015 22:20 ч. bp-08fd4778-16d1-4b0b-a571-9bb5e2151029 29.10.2015 22:15 ч. bp-3f53c9a1-6cb6-4814-a656-1c07d2151029 29.10.2015 22:13 ч. bp-f58da454-aa72-4d80-b8db-fecec2151029 29.10.2015 19:14 ч. bp-27c28566-b852-42a3-9a0c-335062151029 29.10.2015 12:29 ч. bp-d3346dde-cd88-4f61-b1c0-975fd2151014 14.10.2015 13:16 ч. bp-d9d825dd-34f0-46a9-980d-569ac2151001 2.10.2015 01:18 ч. bp-a2b7783e-a1cb-4e8b-9252-efe4a2150915 15.9.2015 18:44 ч. bp-4c3024a2-07f0-46db-a706-16d812150913 14.9.2015 02:45 ч. bp-9c5d1193-ba88-4521-8827-13dd82150912 12.9.2015 03:40 ч. bp-755d6922-3997-4b12-a922-92ac72150912 12.9.2015 03:30 ч. bp-8deca399-aabb-48bf-a6b5-651f22150912 12.9.2015 03:12 ч. bp-d1911bf9-8bb8-47fd-b295-811fd2150911 12.9.2015 02:24 ч. bp-37ded99e-df55-44fe-a363-fcbc32150911 12.9.2015 02:04 ч. bp-5832c358-c54d-4f51-82a4-678d02150911 12.9.2015 01:04 ч. bp-9f1333a6-9c8b-4265-8bb6-18add2150910 10.9.2015 04:07 ч. bp-e6f2d311-b6ba-485d-acd0-358ea2150909 10.9.2015 01:26 ч. bp-c4eb1841-c49c-43c0-aebe-aa3d92150909 9.9.2015 14:33 ч. bp-9a00e02f-155b-480d-96ef-c922c2150909 9.9.2015 14:29 ч. bp-6595453e-83c1-4955-8b20-23db92150808 8.8.2015 11:39 ч. bp-1f0331c1-7a60-4416-b3db-47d632150804 4.8.2015 18:05 ч. bp-d64129fd-9d47-410f-ab76-1511a2150804 4.8.2015 11:34 ч.

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Giải pháp được chọn

Yes. yesterday when I saw this as one of the solutions that could have caused my problem and actually today (23hours almost) I haven't had a single crash. The bad thing is that I do NOT know which of these things acctually helped...if helped at all ( will see in a couple of days)

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.65.2 for Mozilla browsers
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Shockwave Flash 19.0 r0
  • VLC media player Web Plugin

Ứng dụng

  • Firefox 41.0.2
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:41.0) Gecko/20100101 Firefox/41.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/41.0.2/WINNT/en-US/

Tiện ích mở rộng

  • NeoBux AdAlert 2.6.14 ({eb80b076-a444-444c-a590-5aee5d977d80})
  • Quick Locale Switcher 1.7.8.5.1-signed ({25A1388B-6B18-46c3-BEBA-A81915D0DE8F})
  • Adblock Plus 2.6.11 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}) (không hoạt động)
  • Advanced SystemCare Surfing Protection 2.0 (iobitascsurfingprotection@iobit.com) (không hoạt động)
  • Alexa Traffic Rank 3.0.1 (alx-ffdeveloper@amazon.com) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 392017aa
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'8.1500.1000.2202']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.17461
  • driverDate: 3-31-2010
  • driverDate2:
  • driverVersion: 8.15.10.2104
  • driverVersion2:
  • info: {u'AzureContentBackend': u'cairo', u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: True
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Có
  • Có thể tiếp cận: Không
FredMcD
  • Top 10 Contributor
4229 giải pháp 59016 câu trả lời
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bp-013ac40f-e3bc-42dc-aa33-d32a32151030

Signature OOM

Attention Sumo's there are 20 related bug reports most about OOM

Total Virtual Memory 4294836224

Available Virtual Memory 3389382656

System Memory Use Percentage 56

Available Page File 4050046976

Available Physical Memory 1332957184

OOM Allocation Size 16384


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

bp-013ac40f-e3bc-42dc-aa33-d32a32151030 Signature OOM '''Attention Sumo's there are 20 related bug reports''' most about OOM Total Virtual Memory 4294836224 Available Virtual Memory 3389382656 System Memory Use Percentage 56 Available Page File 4050046976 Available Physical Memory 1332957184 OOM Allocation Size 16384 ------------------- '''[https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox uses too much memory (RAM) - How to fix]''' This article describes how to make Firefox use less memory to make it run faster and prevent crashes. '''https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster''' '''https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix''' '''https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding'''
cor-el
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  • Moderator
17421 giải pháp 157410 câu trả lời
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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

You can try to disable hardware acceleration in Firefox. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Người tạo câu hỏi

None of this helped...

None of this helped...

Người tạo câu hỏi

I disabled all ad-ons, I deactivated all plug ins(though when I restart firefox half of them are again activated - don't know why) , I disabled the hardware acceleration thing and since then (3minutes ago) - 3 crashes.

I disabled all ad-ons, I deactivated all plug ins(though when I restart firefox half of them are again activated - don't know why) , I disabled the hardware acceleration thing and since then (3minutes ago) - 3 crashes.

Người tạo câu hỏi

+4 more crashes ! I really use some help here :D bp-b13322ad-00fb-4933-a2a8-534812151031 31.10.2015 г. 12:23 ч. bp-950e3ec1-5a3a-4975-96d5-dfa6c2151031 31.10.2015 г. 12:13 ч. bp-16e6b607-ddeb-4803-97a9-3e5b12151031 31.10.2015 г. 11:53 ч. bp-d5301c8c-96d4-4a11-a4b7-2fa9c2151031 31.10.2015 г. 11:48 ч. bp-fdae4746-7645-4168-a36d-d5ff62151031 31.10.2015 г. 11:41 ч. bp-4717692d-cb05-42fd-9152-926e52151031 31.10.2015 г. 11:34 ч. bp-bf7d239d-a808-4f85-b77c-98cca2151031 31.10.2015 г. 11:29 ч. bp-9ca77af2-42b5-4726-84f2-d65c92151030 31.10.2015 г. 00:46 ч. bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 г. 00:07 ч.

+4 more crashes ! I really use some help here :D bp-b13322ad-00fb-4933-a2a8-534812151031 31.10.2015 г. 12:23 ч. bp-950e3ec1-5a3a-4975-96d5-dfa6c2151031 31.10.2015 г. 12:13 ч. bp-16e6b607-ddeb-4803-97a9-3e5b12151031 31.10.2015 г. 11:53 ч. bp-d5301c8c-96d4-4a11-a4b7-2fa9c2151031 31.10.2015 г. 11:48 ч. bp-fdae4746-7645-4168-a36d-d5ff62151031 31.10.2015 г. 11:41 ч. bp-4717692d-cb05-42fd-9152-926e52151031 31.10.2015 г. 11:34 ч. bp-bf7d239d-a808-4f85-b77c-98cca2151031 31.10.2015 г. 11:29 ч. bp-9ca77af2-42b5-4726-84f2-d65c92151030 31.10.2015 г. 00:46 ч. bp-013ac40f-e3bc-42dc-aa33-d32a32151030 31.10.2015 г. 00:07 ч.

Người tạo câu hỏi

and btw firefox takes 460 700 approx from the RAM NOW. Before these things it was using just 200 000 .

and btw firefox takes 460 700 approx from the RAM NOW. Before these things it was using just 200 000 .
FredMcD
  • Top 10 Contributor
4229 giải pháp 59016 câu trả lời
Được đăng

The new reports are the same as the first one.


Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

The new reports are the same as the first one. Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? ------------ Start your '''Computer''' in safe mode with networking. Then start Firefox. Try '''Safe''' web sites. Is the problem still there? '''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode;<br>Free Online Encyclopedia]'''

Người tạo câu hỏi

I tried in a safe mode(firefox) and still the same sh*t. If I start the computer in safe mode and there is no problem what would that change? I won't start it every time in safe mode ...

I tried in a safe mode(firefox) and still the same sh*t. If I start the computer in safe mode and there is no problem what would that change? I won't start it every time in safe mode ...
FredMcD
  • Top 10 Contributor
4229 giải pháp 59016 câu trả lời
Được đăng

When the computer is started in Safe Mode, it will only run system programs. One of the other programs on your system may be the cause.

When did all this get started? Did you install, or update any programs around that time?

When the computer is started in Safe Mode, it will only run system programs. One of the other programs on your system may be the cause. When did all this get started? Did you install, or update any programs around that time?
Scribe 725 giải pháp 3456 câu trả lời
Được đăng

Maybe a program on your PC has had an automatic update - does disabling your anti-virus help?

Maybe a program on your PC has had an automatic update - does disabling your anti-virus help?

Người tạo câu hỏi

It started 2 days ago and NO I haven't installed anything since then. I've been doing pretty much the same things on the computer since 5-6 months . I turned it off and went out and when I came back at home and turned it on and tried to visit the same sites that I've been visiting these 5-6months or so and it started crashing till now. That is why it is so weird and I just cannot realize what the hell has happened...And btw I run only Wise memory optimizer and NO other programs(because they slow my laptop down)....

It started 2 days ago and NO I haven't installed anything since then. I've been doing pretty much the same things on the computer since 5-6 months . I turned it off and went out and when I came back at home and turned it on and tried to visit the same sites that I've been visiting these 5-6months or so and it started crashing till now. That is why it is so weird and I just cannot realize what the hell has happened...And btw I run only Wise memory optimizer and NO other programs(because they slow my laptop down)....
cor-el
  • Top 10 Contributor
  • Moderator
17421 giải pháp 157410 câu trả lời
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Did you had an update for your graphics display driver recently?

Did you had an update for your graphics display driver recently?

Giải pháp được chọn

Yes. yesterday when I saw this as one of the solutions that could have caused my problem and actually today (23hours almost) I haven't had a single crash. The bad thing is that I do NOT know which of these things acctually helped...if helped at all ( will see in a couple of days)

Yes. yesterday when I saw this as one of the solutions that could have caused my problem and actually today (23hours almost) I haven't had a single crash. The bad thing is that I do NOT know which of these things acctually helped...if helped at all ( will see in a couple of days)
FredMcD
  • Top 10 Contributor
4229 giải pháp 59016 câu trả lời
Được đăng

If the problem is fixed, don't worry about it. Wait a few days. If the problem is gone, flag your last post as Solved Problem so others will know.

If the problem is fixed, don't worry about it. Wait a few days. If the problem is gone, flag your last post as '''Solved Problem''' so others will know.

Người tạo câu hỏi

Well..it's been kinda weird because the RAM and CPU used by firefox stay the same but the problem seems to be gone ...So thanks! -Btw how am i supposed to flag my post as problem solved? :D

Well..it's been kinda weird because the RAM and CPU used by firefox stay the same but the problem seems to be gone ...So thanks! -Btw how am i supposed to flag my post as problem solved? :D
FredMcD
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4229 giải pháp 59016 câu trả lời
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Look at the post, then to it's right.

Look at the post, then to it's right.

Người tạo câu hỏi

Well?

Well?
FredMcD
  • Top 10 Contributor
4229 giải pháp 59016 câu trả lời
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Well done

Well done

Người tạo câu hỏi

I really don't get it. That "Well?" was about ..well..where the hell is the marking stuff I couldn't find it... :D

I really don't get it. That "Well?" was about ..well..where the hell is the marking stuff I couldn't find it... :D
cor-el
  • Top 10 Contributor
  • Moderator
17421 giải pháp 157410 câu trả lời
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James, one of the Moderators on this forum, has marked your above reply as the solution, so you can no longer mark a reply as the solution unless you click the Undo button next to the marked reply,

James, one of the Moderators on this forum, has marked your above reply as the solution, so you can no longer mark a reply as the solution unless you click the Undo button next to the marked reply, *[[/questions/1091427#answer-800527]]

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