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Firefox won't play html5 video on Amazon Prime.

  • 27 trả lời
  • 187 gặp vấn đề này
  • 22117 lượt xem
  • Trả lời mới nhất được viết bởi Jivabill

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I got amazon prime. I go to play a video. It asks for me to install Flash despite the fact Firefox supports encrypted html5 video.

Is this supposed to happen?

Giải pháp được chọn

The site asks me to activate Silverlight.

No idea why Amazon's HTML5 player doesn't support Firefox, but that seems to be the case at the moment according to this article:

http://www.amazon.com/gp/aw/help/id=201422810

The HTML5 player is available on the following browsers:
  • Chrome (version M42 or newer)
  • Internet Explorer (version 11 or newer)
  • Microsoft Edge on Windows 10
  • Opera (version 31 or newer)
Đọc câu trả lời này trong ngữ cảnh 👍 16

Tất cả các câu trả lời (7)

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You may also want to transfer the bookmarkbackups folder with JSON backups and persdict.dat for words you added to the spelling checker dictionary.

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UltimateAnsweris42 said

I got amazon prime. I go to play a video. It asks for me to install Flash despite the fact Firefox supports encrypted html5 video. I had this problem until I accessed Amazon directly rather than accessing the site via Amazon Smile.
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I have the problem of not being able to play Amazon Video. Using Firefox 44.0.2. I run Linux Mint. I read the entire thread here. I see that one solution is to get Silverlight and fix my profile or whatever to get Silverlight to work.

I find things made by M$oft repugnant AND the solution is much more work than just downloading, installing and using Chrome to play said Amazon Video.

So, having some near 30 years in Main Frames i know that the best solution is very often the easy one. I'll just get/use Chrome. Much as I hate it.

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I had the same issue. I was accessing Amazon via the Amazon Smile link. When I access Amazon directly, I can view Prime Videos.

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Hi jivabill, please mention your concern to Amazon. Maybe if enough Firefox users complain, they will support HTML5 video in Firefox.

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Are you kidding? I can't even get Amazon to ship something overnight even when I pay the extra shipping charge. You need to jump through hoops even to get their phone number and then you get a heavily accented, disinterested "support agent". So go ahead, tell them to support HTML5 video. Good luck.

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This man is right. Complaining to Amazon is like blowing air thru a bamboo. I bought a pair of socks from a seller on Amz. Seller used Amz Fulfillment. When they mailed the socks to me they cut off the last 4 digits of my zip code. (zip+4 format) which showed the p o box for me. then when the package came it was $9.30 postage due because the P O supposedly did not know my P O Box. (we have no street addresses in my village).

So I refused it. 3 months later the package finally got back to the seller. So I complained to Amazon about them causing the problem by omitting the last four digits of the zip. Think I ever got a reply? Well I am still waiting, now it has been 4 months.

So I have little hope for Amazon ever fixing their Video player to be compatible with Firefox. I think what has to happen is Firefox has to make FF compatible with the existing Amazon player.

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