Tìm kiếm hỗ trợ

Tránh các lừa đảo về hỗ trợ. Chúng tôi sẽ không bao giờ yêu cầu bạn gọi hoặc nhắn tin đến số điện thoại hoặc chia sẻ thông tin cá nhân. Vui lòng báo cáo hoạt động đáng ngờ bằng cách sử dụng tùy chọn "Báo cáo lạm dụng".

Learn More

Why do I keep getting emails asking to confirm a password change when I haven't requested a password change.

  • 5 trả lời
  • 3 gặp vấn đề này
  • 10 lượt xem
  • Trả lời mới nhất được viết bởi pcwilson07

more options

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

Tất cả các câu trả lời (5)

more options

That is possible. It's also possible someone mis-typed your user name instead of their own.

more options

Indeed. But this is not the first time. Does the email address "accounts@firefox.com" exist? The reason this worries me so much is because the account syncs passwords. If I am going to use the service I need to know it is absolutely secure. Getting these password change emails is unsettling.

more options

Just had this happen twice more. I'd love to know if the email is genuine. I'm not sure I can trust my Firefox account while this keeps happening, Does "accounts@firefox.com exist?

more options

I've called the big guys to help you. Good luck.

more options

No I DID NOT SUBMIT THE INCORRECT EMAIL, I HAVE REQUESTED AT LEAST SIX TIMES!!!!


Unfortunately, I am getting ready to go back to google chrome I get and email asking if I requested, I respond yes, but never get the link. I have checked spam, junk mail, and my firewall.

Được chỉnh sửa bởi pcwilson07 vào