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Homemade music videos, which play in Safari, open but don't play in Firefox

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For example, http://iancampbells.com/records/Hold_Me_Still_Loch.html Thanks, Ian

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Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 18.0 r0
  • iPhoto6

Ứng dụng

  • Firefox 39.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:39.0) Gecko/20100101 Firefox/39.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/39.0/Darwin/en-US/

Tiện ích mở rộng

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription:
  • adapterDeviceID: 0x 8a0
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'quartz', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureSkiaAccelerated': 0}
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 320M OpenGL Engine
  • windowLayerManagerRemote: True
  • windowLayerManagerType: OpenGL

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
philipp
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hello, you have encoded the video in a apple/quicktime-only mov format... in order to get better cross platform and browser reach please use a common format like http://caniuse.com/#feat=mpeg4 instead.

https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats

hello, you have encoded the video in a apple/quicktime-only mov format... in order to get better cross platform and browser reach please use a common format like http://caniuse.com/#feat=mpeg4 instead. https://developer.mozilla.org/en-US/docs/Web/HTML/Supported_media_formats

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Thanks for your reply Phillip.

I'm using Safari 5.1.10, and have followed your link to the icanuse website, but not sure how it helps. Does it offer a way to convert my videos to a more common format?

I uploaded them some years ago now and forget exactly all I did. Essentially, I think I converted them from wav or aiff to MP3 - probably using BIAS Peak (since taken over in part by Soundness), or perhaps Quicktime directly. Then I published it via Mac's iWeb, which I think automatically changes mp3 to quicktime.

How would you suggest converting the existing videos to mpeg4?

Ian

Thanks for your reply Phillip. I'm using Safari 5.1.10, and have followed your link to the icanuse website, but not sure how it helps. Does it offer a way to convert my videos to a more common format? I uploaded them some years ago now and forget exactly all I did. Essentially, I think I converted them from wav or aiff to MP3 - probably using BIAS Peak (since taken over in part by Soundness), or perhaps Quicktime directly. Then I published it via Mac's iWeb, which I think automatically changes mp3 to quicktime. How would you suggest converting the existing videos to mpeg4? Ian
cor-el
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Câu trả lời hữu ích

You have QuickTime installed according to the System Details list, so you should be able to play the files.

Did you look for a Lego block icon at the left end of the location/address bar?

You can also try VLC.

You have QuickTime installed according to the System Details list, so you should be able to play the files. Did you look for a Lego block icon at the left end of the location/address bar? You can also try VLC. *https://www.videolan.org/vlc/download-macosx.html

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Thanks for the suggestions cor-el.

I don't have a lego icon at the left end of the address bar - just a circle/globe and then binoculars.

I'm looking in to the VLC route.

Ian

Thanks for the suggestions cor-el. I don't have a lego icon at the left end of the address bar - just a circle/globe and then binoculars. I'm looking in to the VLC route. Ian
cor-el
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What do you mean with binoculars?

Is that the Private Browsing mode mask?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
What do you mean with binoculars? Is that the Private Browsing mode mask? Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *Use a compressed image type like PNG or JPG to save the screenshot *Make sure that you do not exceed the maximum size of 1 MB
the-edmeister
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iannn said

I'm looking in to the VLC route.

For the convenience of the users of your website? That's almost as bad as using QuickTime for people on Windows or Linux, IMO.

You're better off using a format that is more universal for most computer users and for the web browsers that they might have installed. Like maybe MPEG-4.

''iannn [[#answer-756074|said]]'' <blockquote> I'm looking in to the VLC route. </blockquote> For the convenience of the users of your website? That's almost as bad as using QuickTime for people on Windows or Linux, IMO. You're better off using a format that is more universal for most computer users and for the web browsers that they might have installed. Like maybe MPEG-4.

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cor-el said

What do you mean with binoculars? Is that the Private Browsing mode mask? Can you attach a screenshot?
  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

Ahh - my 'binoculars' may be your lego! It says: "Quick time is enabled..." with options 'Block plugin' or 'Continue allowing'. Screen shot - binoculars/lego.png

''cor-el [[#answer-756082|said]]'' <blockquote> What do you mean with binoculars? Is that the Private Browsing mode mask? Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *Use a compressed image type like PNG or JPG to save the screenshot *Make sure that you do not exceed the maximum size of 1 MB </blockquote> Ahh - my 'binoculars' may be your lego! It says: "Quick time is enabled..." with options 'Block plugin' or 'Continue allowing'. Screen shot - binoculars/lego.png

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the-edmeister said

iannn said
I'm looking in to the VLC route.

For the convenience of the users of your website? That's almost as bad as using QuickTime for people on Windows or Linux, IMO.

You're better off using a format that is more universal for most computer users and for the web browsers that they might have installed. Like maybe MPEG-4.

Thanks for your comment edmeister.

Can vlc not convert wav to mpeg4?

But if it can, will iWeb 3.0.4 not convert it automatically back to quicktime?

Ian

''the-edmeister [[#answer-756086|said]]'' <blockquote> ''iannn [[#answer-756074|said]]'' <blockquote> I'm looking in to the VLC route. </blockquote> For the convenience of the users of your website? That's almost as bad as using QuickTime for people on Windows or Linux, IMO. You're better off using a format that is more universal for most computer users and for the web browsers that they might have installed. Like maybe MPEG-4. </blockquote> Thanks for your comment edmeister. Can vlc not convert wav to mpeg4? But if it can, will iWeb 3.0.4 not convert it automatically back to quicktime? Ian
jscher2000
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Works on Windows with QuickTime plugin activated. (Screen shot attached.)

Works on Windows with QuickTime plugin activated. (Screen shot attached.)
jscher2000
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I don't know whether this is a good service, but if not, there may be others like it. The advantage of using an online converter is no questionable software to install on your computer.

http://www.zamzar.com/convert/mov-to-mp3/

I don't know whether this is a good service, but if not, there may be others like it. The advantage of using an online converter is no questionable software to install on your computer. http://www.zamzar.com/convert/mov-to-mp3/

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Thanks very much for the Windows feedback, jscher. It brings me back to the question of why it works in Safari, and in Windows with Firefox, but not in my Mac 10.6.8 with Firefox?

Thanks also for the zamzar idea. I had been wondering how to know how safe the various converters were. VLC seems very well attested though, if it will do the conversion and iWeb will not undo it.

Thanks very much for the Windows feedback, jscher. It brings me back to the question of why it works in Safari, and in Windows with Firefox, but not in my Mac 10.6.8 with Firefox? Thanks also for the zamzar idea. I had been wondering how to know how safe the various converters were. VLC seems very well attested though, if it will do the conversion and iWeb will not undo it.
the-edmeister
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iannn said

the-edmeister said
iannn said Thanks for your comment edmeister. Can vlc not convert wav to mpeg4? But if it can, will iWeb 3.0.4 not convert it automatically back to quicktime? Ian

The point is to use a format which is "native" to modern web browsers so your visitors don't need any plugin / external programs to listen to your audio files. Twenty years ago users had no choice but to install closed-source, proprietary software for audio / video playback, but over the last 5 years the "trend" in web browsers has moved towards open formats that web browsers can just play without the need for "plugins" or external programs.

''iannn [[#answer-756195|said]]'' <blockquote> ''the-edmeister [[#answer-756086|said]]'' <blockquote> ''iannn [[#answer-756074|said]]'' Thanks for your comment edmeister. Can vlc not convert wav to mpeg4? But if it can, will iWeb 3.0.4 not convert it automatically back to quicktime? Ian </blockquote> </blockquote> The point is to use a format which is "native" to modern web browsers so your visitors don't need any plugin / external programs to listen to your audio files. Twenty years ago users had no choice but to install closed-source, proprietary software for audio / video playback, but over the last 5 years the "trend" in web browsers has moved towards open formats that web browsers can just play without the need for "plugins" or external programs.

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Can you recommend something that will convert my files from wav to a suitable 'open' format?

Can you recommend something that will convert my files from wav to a suitable 'open' format?
jscher2000
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Before choosing a converter, you might consider what format you want. This page has examples of various audio formats you could consider: http://hpr.dogphilosophy.net/test/

Frankly, it might not be possible to find a single format that works in all browsers without a plugin. Even today there are old versions of Internet Explorer being used, and I don't know whether Firefox on MacOS X can decode MP3s without a plugin yet.

Before choosing a converter, you might consider what format you want. This page has examples of various audio formats you could consider: http://hpr.dogphilosophy.net/test/ Frankly, it might not be possible to find a single format that works in all browsers without a plugin. Even today there are old versions of Internet Explorer being used, and I don't know whether Firefox on MacOS X can decode MP3s without a plugin yet.

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Thanks jscher. The subject seems to get more complicated the further you look!

Doing the tests on that page, my Safari could only run wav and mp3, while Firefox ran all bar .flac. The page author recommends .opus, but accepts it’s not accessible to all browsers.

I wonder if it’s possible my Firefox doesn’t play the videos because it considers the 7.6.6 plugin to be unsafe? https://support.mozilla.org/en-US/questions/965408

Thanks jscher. The subject seems to get more complicated the further you look! Doing the tests on that page, my Safari could only run wav and mp3, while Firefox ran all bar .flac. The page author recommends .opus, but accepts it’s not accessible to all browsers. I wonder if it’s possible my Firefox doesn’t play the videos because it considers the 7.6.6 plugin to be unsafe? https://support.mozilla.org/en-US/questions/965408
jscher2000
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Let's address those questions separately.

The test page tries to play audio using the built-in (HTML5 audio) player, without a plugin. I'm not surprised to you get different results; it's an ongoing pain point.

On your site, QuickTime should work, but you might need to update it or activate it. For some plugins that are unsafe but still pretty recent, Firefox protects you from random attacks by requiring you to approve each website to use the plugin.

When you visit a site that wants to use QuickTime, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page.

If you see a good reason to use QuickTime, and the site looks trustworthy, you can go ahead and click the Lego-like icon (it may be red with a white circle on it) in the address bar to allow QuickTime. You can trust the site for the time being or permanently.

Does that work on your site?

Let's address those questions separately. The test page tries to play audio using the built-in (HTML5 audio) player, without a plugin. I'm not surprised to you get different results; it's an ongoing pain point. On your site, QuickTime should work, but you might need to update it or activate it. For some plugins that are unsafe but still pretty recent, Firefox protects you from random attacks by requiring you to approve each website to use the plugin. When you visit a site that wants to use QuickTime, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page. If you see a good reason to use QuickTime, and the site looks trustworthy, you can go ahead and click the Lego-like icon (it may be red with a white circle on it) in the address bar to allow QuickTime. You can trust the site for the time being or permanently. Does that work on your site?

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jscher2000 said

...On your site, QuickTime should work, but you might need to update it or activate it.

I have the latest QT for 10.6.8, which is QT 10.0.

The lego-like icon does appear on the left of the address bar, and it says QT is enabled and the plugin is unblocked. I assume, then, that it is activated.

When you visit a site that wants to use QuickTime, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page. If you see a good reason to use QuickTime, and the site looks trustworthy, you can go ahead and click the Lego-like icon (it may be red with a white circle on it) in the address bar to allow QuickTime. You can trust the site for the time being or permanently. Does that work on your site?

Yes, the lego icon appears and seems to work fine.

I take it you don't think the 'unsafe' rating of the 7.6.6 plugin has anything to do with my problem?

''jscher2000 [[#answer-756835|said]]'' <blockquote> ...On your site, QuickTime should work, but you might need to update it or activate it. </blockquote> I have the latest QT for 10.6.8, which is QT 10.0. The lego-like icon does appear on the left of the address bar, and it says QT is enabled and the plugin is unblocked. I assume, then, that it is activated. <blockquote> When you visit a site that wants to use QuickTime, you should see a notification icon in the address bar and usually (but not always) one of the following: a link in a black rectangle in the page or an infobar sliding down between the toolbar area and the page. If you see a good reason to use QuickTime, and the site looks trustworthy, you can go ahead and click the Lego-like icon (it may be red with a white circle on it) in the address bar to allow QuickTime. You can trust the site for the time being or permanently. Does that work on your site? </blockquote> Yes, the lego icon appears and seems to work fine. I take it you don't think the 'unsafe' rating of the 7.6.6 plugin has anything to do with my problem?
cor-el
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Can you play the files directly in QuickTime?

What do you see just above the song title text where the player controls should be?

I notice that this area is not very large (16px) and doesn't show the controls properly for me on Linux with VLC (QT in not an option on Linux). A height of at least 24px would be better.

Can you play the files directly in QuickTime? What do you see just above the song title text where the player controls should be? I notice that this area is not very large (16px) and doesn't show the controls properly for me on Linux with VLC (QT in not an option on Linux). A height of at least 24px would be better.

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cor-el said

Can you play the files directly in QuickTime?

I can play the files directly in QT on my computer and in Safari.

What do you see just above the song title text where the player controls should be? I notice that this area is not very large (16px) and doesn't show the controls properly for me on Linux with VLC (QT in not an option on Linux). A height of at least 24px would be better.

I see the same squashed effect above the song title in Firefox - but it is not published like that and is not squashed in Safari. (I've republished the page with a bigger gap, but same result.) I think it's an effect of the Firefox block. Although, if you get the squash in VLC, maybe it's not...

I do have one page on my site where a QT video plays fine. This has photos and music, and I think I uploaded it directly to godaddy rather than through iweb like the others.

http://photos.iancampbells.com/GalleryFilmstrip.aspx?gallery=2544038&mid=220087&mt=Video&ci=009

''cor-el [[#answer-757141|said]]'' <blockquote> Can you play the files directly in QuickTime? </blockquote> I can play the files directly in QT on my computer and in Safari. <blockquote> What do you see just above the song title text where the player controls should be? I notice that this area is not very large (16px) and doesn't show the controls properly for me on Linux with VLC (QT in not an option on Linux). A height of at least 24px would be better. </blockquote> I see the same squashed effect above the song title in Firefox - but it is not published like that and is not squashed in Safari. (I've republished the page with a bigger gap, but same result.) I think it's an effect of the Firefox block. Although, if you get the squash in VLC, maybe it's not... I do have one page on my site where a QT video plays fine. This has photos and music, and I think I uploaded it directly to godaddy rather than through iweb like the others. http://photos.iancampbells.com/GalleryFilmstrip.aspx?gallery=2544038&mid=220087&mt=Video&ci=009
cor-el
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Sorry I meant to open the link to a file in a tab in Firefox.

Sorry I meant to open the link to a file in a tab in Firefox.