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unable to see info on profiles in facebook

Được đăng

since your last update the other day, when i go to someones profile on facebook...none of their info fills in on the "wall".....it must be a firefox issue cause everything works fine when i use chrome......including my own!!!

can i be the only one having this problem???

since your last update the other day, when i go to someones profile on facebook...none of their info fills in on the "wall".....it must be a firefox issue cause everything works fine when i use chrome......including my own!!! can i be the only one having this problem???

Được chỉnh sửa bởi wolfdad vào

Giải pháp được chọn

thank you all but i think i have found the problem.....i was using an extension called Timeline Remove....and now that i have disabled it, all is well!!!

Đọc câu trả lời này trong ngữ cảnh 0

Chi tiết hệ thống bổ sung

Phần bổ trợ đã cài đặt

  • Adobe PDF Plug-In For Firefox and Netscape 11.0.11
  • Best Buy pc app Detector Plug-in
  • Garmin Communicator Plug-In 4.2.0.0 BETA
  • GEPlugin
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.45.2 for Mozilla browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Shockwave Flash 11.3 r300
  • Shockwave Flash 18.0 r0
  • Adobe Shockwave for Director Netscape plug-in, version 12.1
  • 5.1.40416.0
  • Unity Player 4.3.4f1
  • Winamp Application Detector

Ứng dụng

  • Firefox 39.0
  • Chuỗi đại diện người dùng: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:39.0) Gecko/20100101 Firefox/39.0
  • URL hỗ trợ: https://support.mozilla.org/1/firefox/39.0/WINNT/en-US/

Tiện ích mở rộng

  • Adblock Plus 2.6.9.1-signed ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Blur (Formerly DoNotTrackMe) 4.5.1334.1-signed (donottrackplus@abine.com)
  • Disable SSL 3.0 0.1.1-signed (jid1-k0qzvd8V3UWMYQ@jetpack)
  • F.B. Purity - Cleans Up Facebook 13.2.3 (fbp@fbpurity.com)
  • Facebook Disconnect 2.1.3.1-signed (facebook@disconnect.me)
  • Garmin Communicator 4.2.0.0 ({195A3098-0BD5-4e90-AE22-BA1C540AFD1E})
  • Heartbleed Monitor 0.2.1.1-signed (jid1-eMhaOaq3SPBFDg@jetpack)
  • PriceBlink 4.2.1-signed (info@priceblink.com)
  • Privacy Badger Firefox 0.1.4 (jid1-MnnxcxisBPnSXQ@jetpack)
  • Social Fixer 12.0 (socialfixer@mattkruse.com)
  • TimeLineRemove.Com 1.5.3 (tl_r@jetpack)
  • WOT 20150708 ({a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7})
  • Yahoo! Toolbar 3.2.11.20150226051211 ({635abd67-4fe9-1b23-4f01-e679fa7484c1})
  • AVG Security Toolbar 18.5.0.909 (avg@toolbar) (không hoạt động)
  • FDislike 3.3.1-signed (fbdislike@doweb.fr) (không hoạt động)

Javascript

  • incrementalGCEnabled: True

Đồ họa

  • adapterDescription: Mobile Intel(R) 4 Series Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a42
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 18621043
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17292
  • driverDate: 2-11-2011
  • driverDate2:
  • driverVersion: 8.15.10.2302
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d 1.1', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d 1.1', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 4 Series Express Chipset Family Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Thay đổi cài đặt

Linh tinh

  • Người dùng JS: Không
  • Có thể tiếp cận: Không
guigs 1072 giải pháp 11697 câu trả lời
Được đăng

Can you please check to make sure that this is also happening in a new profile and the url and steps you are taking to do this?

Can you please check to make sure that this is also happening in a new profile and the url and steps you are taking to do this? *[[Use the Profile Manager to create and remove Firefox profiles]]

Người tạo câu hỏi

i admin several groups. when we have people asking to join we usually go to their profile to see if they would fit into our group. i can usually see friends, photos, etc but nothing on their wall under the "heading" info

i admin several groups. when we have people asking to join we usually go to their profile to see if they would fit into our group. i can usually see friends, photos, etc but nothing on their wall under the "heading" info
cor-el
  • Top 10 Contributor
  • Moderator
17535 giải pháp 158559 câu trả lời
Được đăng

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files. *Hold down the Shift key and left-click the Reload button *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux) *Press "Command + Shift + R" (Mac) Clear the cache and remove cookies only from websites that cause problems. "Clear the Cache": *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now" "Remove Cookies" from sites causing problems: *Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Người tạo câu hỏi

ok, here we go......not seeing things got better regarding not seeing profiles till the most recent FF update!! now not only can I not see profiles, i get a "warning" box from facebook saying "ooops" there is a problem that they are working on....so is it FF or FB? thanks

ok, here we go......not seeing things got better regarding not seeing profiles till the most recent FF update!! now not only can I not see profiles, i get a "warning" box from facebook saying "ooops" there is a problem that they are working on....so is it FF or FB? thanks
cor-el
  • Top 10 Contributor
  • Moderator
17535 giải pháp 158559 câu trả lời
Được đăng

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
Can you attach a screenshot? *http://en.wikipedia.org/wiki/Screenshot *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem *Use a compressed image type like PNG or JPG to save the screenshot *Make sure that you do not exceed the maximum size of 1 MB

Người tạo câu hỏi

Oops Something went wrong. We're working on getting it fixed as soon as we can.

this pops up in a box as soon as i go on someones profile

Oops Something went wrong. We're working on getting it fixed as soon as we can. this pops up in a box as soon as i go on someones profile
cor-el
  • Top 10 Contributor
  • Moderator
17535 giải pháp 158559 câu trả lời
Được đăng

Did you try to clear the cache and the Facebook cookies?

If that hasn't helped and if the message is from Facebook then you will have to wait until Facebook fixes this on their side.

Did you try to clear the cache and the Facebook cookies? If that hasn't helped and if the message is from Facebook then you will have to wait until Facebook fixes this on their side.

Giải pháp được chọn

thank you all but i think i have found the problem.....i was using an extension called Timeline Remove....and now that i have disabled it, all is well!!!

thank you all but i think i have found the problem.....i was using an extension called Timeline Remove....and now that i have disabled it, all is well!!!